Podium PCL 

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Rated 5 out of 5 stars

Really really friendly guys, helped me sort out a work van and took it for a nice test drive. Genuine people who want to help and a big mention to key who really made me feel at ease during the whole... See more

Company replied

Rated 5 out of 5 stars

Communication was great. Delivery was done by saboor who was very friendly, arrived on time, went through all paperwork with me and made me feel at ease for purchasing a car 3 hours away. Very happy c... See more

Company replied

Rated 5 out of 5 stars

Thank you Extremely pleased with our new car from arrival to departure, a straight sale no jargon or pre rehearsed speech. Car was exactly as expected a described. We met a very polite and profe... See more

Company replied

Rated 5 out of 5 stars

KEY assisted in my enquiry when I went to look at a car, he pulled the car out so I could check it fully he stood back while I looked around it he offered comments about the car but was not pushy whic... See more

Company replied

Company details

  1. Motor vehicle dealer

Written by the company

Prestige | Commercial | Leisure Sales


Contact info

Breach of guidelines

All reviews

(488)

325 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Driver was great

Driver was great - small issue with no second key but driver sorted it.

20 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 1 out of 5 stars

I’ve been sold a truck that is un road worthy…

I’ve been sold a truck from them on the 4th April. On the 6th of May the engine had blown and a mechanic I took the truck to found an endless list of existing problems with the truck I was sold. They are now not wanting to give a refund for the truck which is illegal under the 2015 consumer rights act or even come to collect it (80 miles away). poor communication from them and unhelpful throughout. Please do not make the mistake I did with going with them as a dealer.

4 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Thomas,

We are sorry to hear about your experience and appreciate you bringing your concerns to our attention. Customer satisfaction is extremely important to us, and we take all complaints seriously.

As discussed, we have been attempting to work with you to understand the issues raised and review the vehicle’s condition following the sale. We do not ignore our responsibilities under the Consumer Rights Act 2015, however each case must be properly assessed based on the vehicle’s age, mileage, condition, and the independent inspections carried out.

We regret that you feel communication has been poor, as this has never been our intention. We remain willing to continue discussions in a fair and professional manner to try and reach a resolution.

We kindly ask that any ongoing matters are handled directly with us so we can work constructively toward an outcome for both parties.

Regards,

Shaz

Rated 5 out of 5 stars

Effective and efficient service

Effective and efficient service. Highly satisfied specially with bk

15 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Naeem

Naeem
Delivered on time.

15 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Great service

Great service - Aataq was extremely polite and helpful while delivering the car. I was informed in time when the car would arrive and all was in order

14 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 1 out of 5 stars

The guy bk delivered my camper van on…

The guy bk delivered my camper van on time very professional helped me alot

I never said any of this,
BK asked to use my phone, he works for podium has a delivery driver, a few days later I get this s***
After how they treated me I would not recommend them,
Avoid like the plague, I will be taking further action with Trading Standards

14 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

The guy delivered the van on exact…

The guy delivered the van on exact time. Solved all my queries very helpful and professional guy bk

7 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Excellant service by ubaid jr

Excellant service by ubaid jr
Toke me for test drive too thanks
Explain everyting nice and clear

2 May 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Ubaid Jr just had my new van delivered…

Ubaid Jr just had my new van delivered today and I'm one very happy customer great service all round would highly recommend

23 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 1 out of 5 stars

Collected a van and have had multiple…

Collected a van and have had multiple issues with the van within a short period of time still waiting for them to collect the van. No one get back to you and a they wait for you to run out of time. Always try to get the reg number before they phone back.

7 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Hi Tom,

I have asked our aftersales take this as priority. They will be in touch soon.

Regards,

Shaz

Rated 1 out of 5 stars

Very disappointed

I wish this was a more positive review, but it won’t be.

Before I agreed to buy the van, I discussed with the salesman some items I was concerned about, i.e lack of service history, cleanliness, bulkhead. He seemed very helpful and knowledgeable.

I was promised a really good deep clean, seats shampooed etc, knowing that this was a work van and would be grubby. He also agreed to change the bulkhead to a mesh one rather than the solid one.

He did request that as he is giving me a good deal with the bulkhead and deep clean, could I pay almost half in cash on delivery as the the garage and valeter deals mainly in cash - I was happy to do this.

The van has been delivered today, and is disgustingly filthy. Not even put through a car wash, let alone the inside. Covered in mud, dirt, smudges, horrible dirty seats etc.

The delivery guy called them on my behalf on a different number to Han the one I had, as I when I called I couldn’t get through. He put me on to someone, I think he may have been the Manager, who was nothing short of rude when I explained how filthy the van was, telling me that he would not allow a discount for the deep clean that I now needed to pay out for, as he’d already given me a good deal!

The clean was agreed at the point of sale and so it should have been done!

I was assured that it would have a thorough inspection and service. Here’s hoping it’s mechanically sound as I don’t really believe anything they say now ……

14 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

We strongly dispute this version of events.

The van supplied was a used work vehicle, sold at a discounted price, and its condition was fully reflected in that price. While we agreed to prepare the vehicle before delivery, the claims made here are exaggerated and do not accurately reflect the condition in which it left our premises.
The bulkhead replacement requested was completed at no additional cost, despite this being extra work outside the original sale agreement. We also accommodated your delivery arrangements and payment preferences in good faith.

As for the cleaning, the vehicle was cleaned prior to delivery, but it is unreasonable to describe it as “disgustingly filthy” when this was not the condition in which it left us. If there were concerns on arrival, these could have been raised in a constructive manner and we would have reviewed them appropriately.

We also reject the allegation that anyone was rude. At no point was there any intention to be dismissive; however, we will not agree to retrospective discounts simply because a customer later decides the agreed preparation was not to their personal standard.

Finally, the van did receive the inspection and service as promised. We stand by the mechanical preparation of the vehicle and by the service carried out prior to handover.

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