Podium PCL 

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Rated 5 out of 5 stars

Really really friendly guys, helped me sort out a work van and took it for a nice test drive. Genuine people who want to help and a big mention to key who really made me feel at ease during the whole... See more

Company replied

Rated 5 out of 5 stars

Communication was great. Delivery was done by saboor who was very friendly, arrived on time, went through all paperwork with me and made me feel at ease for purchasing a car 3 hours away. Very happy c... See more

Company replied

Rated 5 out of 5 stars

Thank you Extremely pleased with our new car from arrival to departure, a straight sale no jargon or pre rehearsed speech. Car was exactly as expected a described. We met a very polite and profe... See more

Company replied

Rated 5 out of 5 stars

KEY assisted in my enquiry when I went to look at a car, he pulled the car out so I could check it fully he stood back while I looked around it he offered comments about the car but was not pushy whic... See more

Company replied

Company details

  1. Motor vehicle dealer

Written by the company

Prestige | Commercial | Leisure Sales


Contact info

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All reviews

(489)

325 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed

I wish this was a more positive review, but it won’t be.

Before I agreed to buy the van, I discussed with the salesman some items I was concerned about, i.e lack of service history, cleanliness, bulkhead. He seemed very helpful and knowledgeable.

I was promised a really good deep clean, seats shampooed etc, knowing that this was a work van and would be grubby. He also agreed to change the bulkhead to a mesh one rather than the solid one.

He did request that as he is giving me a good deal with the bulkhead and deep clean, could I pay almost half in cash on delivery as the the garage and valeter deals mainly in cash - I was happy to do this.

The van has been delivered today, and is disgustingly filthy. Not even put through a car wash, let alone the inside. Covered in mud, dirt, smudges, horrible dirty seats etc.

The delivery guy called them on my behalf on a different number to Han the one I had, as I when I called I couldn’t get through. He put me on to someone, I think he may have been the Manager, who was nothing short of rude when I explained how filthy the van was, telling me that he would not allow a discount for the deep clean that I now needed to pay out for, as he’d already given me a good deal!

The clean was agreed at the point of sale and so it should have been done!

I was assured that it would have a thorough inspection and service. Here’s hoping it’s mechanically sound as I don’t really believe anything they say now ……

14 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

We strongly dispute this version of events.

The van supplied was a used work vehicle, sold at a discounted price, and its condition was fully reflected in that price. While we agreed to prepare the vehicle before delivery, the claims made here are exaggerated and do not accurately reflect the condition in which it left our premises.
The bulkhead replacement requested was completed at no additional cost, despite this being extra work outside the original sale agreement. We also accommodated your delivery arrangements and payment preferences in good faith.

As for the cleaning, the vehicle was cleaned prior to delivery, but it is unreasonable to describe it as “disgustingly filthy” when this was not the condition in which it left us. If there were concerns on arrival, these could have been raised in a constructive manner and we would have reviewed them appropriately.

We also reject the allegation that anyone was rude. At no point was there any intention to be dismissive; however, we will not agree to retrospective discounts simply because a customer later decides the agreed preparation was not to their personal standard.

Finally, the van did receive the inspection and service as promised. We stand by the mechanical preparation of the vehicle and by the service carried out prior to handover.

Rated 5 out of 5 stars

On time delivery Naeem

On time delivery Naeem

11 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Car delivery

No problems at all, prompt delivery and very polite friendly driver

10 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Really helpful bunch of guys.Great…

Really helpful bunch of guys.Great customer service,give good price for px thanks shakeel

10 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Highly recommended had a good…

Highly recommended had a good experience happy coustumer

4 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Reliable and trustworthy

Purchased a Citroen Relay ex MOD all went smoothly all very friendly and helpful. The van was delivered to me by Naeem who was very polite and helpful.

3 April 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Recommended service

Recommended service

25 December 2025
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 1 out of 5 stars

We found a van online via Auto Trader…

We found a van online via Auto Trader on Friday 27th March 2026 which we liked the sound of. It was priced at £3490 so my partner contacted Podium for some images. We were prepared to strike a deal on receipt of the requested pictures along with a walk around video.
It has been an inmmensely frustrating experience, even getting this far.
We have made numerous phone calls across Fri, Sat,Sun and again today asking for pictures.
We keep being provided with non committal responses which feels really wishy washy.
That, therefore has prompted me to read reviews on TrustPilot which I am so glad we did.
Many of the reviews demonstrate negative experiences.
How lucky do I feel now and how grateful am I to those of whom decided to post their experiences? Had I not read these reviews I feel we would have lost out considerably both financially and emotionally. Not to mention of course potentilly being massively inconvenienced.

30 March 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Harri,

We are sorry to read your review. As my colleague explained several times over the phone, this vehicle had only just arrived into our stock. Preparing a vehicle for sale, including photography and any necessary preparation work, takes time, and any additional costs involved may affect the advertised price.

Kind regards,
Shaz

Rated 5 out of 5 stars

Every body was lovely helped out with…

Every body was lovely helped out with everything. very freeing with allowing to check the car or van by yourself, allowing to test drive and awnsering any questions that you need awnsering

30 March 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Excellent service

Excellent service. Would reccomend to others looking for light commercial vehicles

27 March 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

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