Pokenazcards Reviews 

109
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Delivered on time, reasonable price, great customer service. Keeps you updated on releases via emails. Brilliant

Rated 5 out of 5 stars

Met Naz a few times at various Comic Cons and she's always been lovely! She was kind enough to ensure I'd be able to purchase a specific box-set that I had been wanting for a while, and once I ord... See more

Rated 5 out of 5 stars

Always had positive experiences with pokenaz, and easy to email with questions etc, thank you again

Rated 5 out of 5 stars

I met Pokenaz at the card show in Glasgow and she was soo nice and inviting. I thought I would use Pokenazcards to purchase Pokémon products and I am not disappointed. I managed to pre order a Pitch B... See more

Company details

  1. #67 of 102 best companies in Trading Card Shop

Written by the company

We are a Trading Card Game retailer in the UK. We hope to build a community where everyone can enjoy the trading card game world. We currently sell English and Japanese Pokemon TCG sealed products and single cards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

109 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(109)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great!

Naz is really friendly, informative and his regular newsletters are very transparent if there is ever a delay. Very trustworthy seller and couldn’t recommend more!

1 April 2025
Rated 1 out of 5 stars

Used to be a great seller but the…

Used to be a great seller but the recent release prices have been really disappointing. Yet another seller who’s pushing prices and harming the market.

Also, I haven’t ‘literally told you’ to stop buying stock, that is false, please re-read my email. I said it was bad practice. That is my reason for downgrading.

As you have clearly taken this quite personally, I have emailed as requested.

18 April 2025
Unprompted review
Pokenazcards logo

Reply from Pokenazcards

Hi Tom,
Im sorry you are unhappy. As I explained via email if I buy products for a higher cost then I need to charge a higher cost. At this point in time smaller businesses are struggling to get stock and therefore to keep the business running I must acquire stock from somewhere. Otherwise I will need to close the business. It really is simple business management. Im sorry you dont like it and have literally told me to stop buying at higher costs and to take the consequences of having no stock but to keep the business alive it is a must. When I can get stock for wholesale prices I sell it at rrp which you can see from reviews and you yourself benefited from. Unfortunately getting a good amount at wholesale prices isnt always the case and definately hasnt been for the new releases. I wish you all the best when trying to get product.

Edit: Tom if you wish to discuss this further I am happy to do via email, like an adult. You have edited your review and downgraded to 1 star because I have called you out. It is clear to see you do not understand how business works. If you want to continue discussing this please email like an adult to discuss.

Rated 5 out of 5 stars

Highly recommend

Great communication, even with a slight issue on postage they went over and above to ensure the issue was sorted. Packaging was great and the product was exactly as described. Would definitely recommend!

26 March 2025
Rated 5 out of 5 stars

Amazing owner

The sellers transparency and communication is amazing!! Keeps you constantly updated and informed on whats happening with your order.

Highly recommend!

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very pleased with the 2 ETB’s that I ordered. Bit of a complication with Royal Mail but communication was spot-on and the issue was dealt with very quickly. Will definitely be ordering from here again in the future.

26 March 2025
Rated 5 out of 5 stars

A great store …

A great store so helpful and kind owner always keeping you up to date with prices and preorders would definitely use again

26 March 2025
Rated 5 out of 5 stars

Great place to get pokemon cards

Great place to get pokemon cards for good prices. Postage was nice and quick once ordered. Owner is very communicative and against scalpers which is what we need more of!! Highly recommend!

11 March 2025
Rated 5 out of 5 stars

Great service

Great service, had a minor issue which was more than made up for immediately which always tells you when a business is great. Fully recommend.

2 December 2024

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