Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... See more
Company replied
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Review summary
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Reviews shaping this summary
Loved my 1st mystery box, And got joltenon in an ace gem mint 10 couldn't believe it. Would recommend for anyone who loves collecting pokemon and likes a mystery box Fab customer service with qu... See more
I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my par... See more
The parcel was better than expected Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arri... See more
Company replied
Company details
- #124 of 135 best companies in Collectibles Shop
Written by the company
The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.
Contact info
Office Block A Limekiln Road, NP4 6TF, Torfaen, United Kingdom
- info@collectorparcel.com
- pokeparcels.com
4.3
Excellent
200 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Loved my 1st mystery box
Loved my 1st mystery box,
And got joltenon in an ace gem mint 10 couldn't believe it.
Would recommend for anyone who loves collecting pokemon and likes a mystery box
Fab customer service with quick response!
4 November 2025
Reply from CollectorParcels
Thank you for the kind words :)
Team CollectorParcel
I think it’s a brilliant idea and also…
I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my parcel it’s great
22 September 2025
Good value for money
Good value for money, nice variety of packs, maybe have the option of choosing English or Japanese packs?
22 September 2025
Some what happy
So I ordered a subscription box from this company I chose the standard which should include 3 booster packs 1 slab and a toy or accessorie.
The box came packaging is amazing by the way 👏
Yet I had 2 booster packs instead of 3 no slab and a toy, I had to to contact them to tell them as I was missing items 1 booster pack and a slab.
I contacted them through there Instagram they said they don't know how it happened as they pack them themselves but they said they send a booster pack and slab to me after the bank holiday weekend just gone.
A week has passed and still nothing i have messaged them on Instagram they have seen my messages but are not replying I don't know what else I can do i just want what I bought.
19 July 2025
Unprompted review
Amazing
Well packaged, very nice sets.
Pulled some absolute stunners
Bought as a one off but immediately subscribed
6 August 2025
The parcel was better than expected
The parcel was better than expected
Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arrive
4 August 2025
Reply from CollectorParcels
Thank you for the kind words,
Thanks,
The Pokeparcels Team
It had what it had
It had what it had. No complaints. Just wished the ACE slab would have been better.
4 August 2025
Reply from CollectorParcels
Hey Gerard, thanks for the review. Appreciate the feedback,just wish you'd reached out before the 3star.
Thanks,
The Pokeparcels Team
Amazing customer service!
Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription
When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was very helpful and offered to send out a missing pack as well as a couple of extras to say sorry
Received today and I got an additional three English packs and a dream box, which contained 7 Japanese packs!
They’ve gone way above and beyond and very happy to set up a subscription for the future 😊
29 July 2025
Reply from CollectorParcels
Hey Dan, Glad we could get the missing pack sorted and apologies again!
Thanks,
The Pokeparcels Team
Genuine company
Genuine company, very nice selection of goodies in my random box.
Definitely recommend these guys.
17 July 2025
Reply from CollectorParcels
Cheers Cameron!
Thanks,
The Pokeparcels Team
Reply from CollectorParcels
Thank you for focusing on the experience, a lot of people skip that :)
Thanks,
The Pokeparcels Team
Outstanding I loved it
Outstanding I loved it!
When the master box is back I’ll be having that as a subscription
14 July 2025
Reply from CollectorParcels
Were back in stock! :)
Thanks,
The Pokeparcels Team
Arrived really quickly
Arrived really quickly. Random boxes and packs as described and got some nice pulls so I guess i got lucky. Thanks!
30 June 2025
Amazing product and service
Amazing product, if you like the suprise box experience this is perfect for a monthly treat.
Received 2nd premium subscription and the PSA slab was damaged (not from the packaging was damaged on sealing the slab so not PokeParcels fault). Emailed the customer service and they was straight on to helping me. Sent me a new slab and the packaging to send the damaged one back.
Highly recommend.
18 June 2025
Good value for money
Bought a standard box at a card show in Birmingham and was very happy with my packs and graded card definitely reccomend and will be ordering online 👍
31 May 2025
Unprompted review
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