CollectorParcels Reviews 200

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including the mystery boxes and their contents, often highlighting the value for money and the excitement of the surprise items. Many consumers express satisfaction with their subscriptions, noting the consistent quality and enjoyable experience of receiving monthly parcels. However, some people were dissatisfied with the delivery service, reporting issues such as delayed orders, items not arriving, or discrepancies between advertised and actual delivery times. A few other people also felt that their orders were incomplete or that the contents of their mystery boxes were not as expected, leading to disappointment.

What people talk about most

Product

Users describe positive interactions with the product. Many customers express satisfaction with the mystery... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise quick delivery, good... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight receiving... See more

Order

Clients share ambiguous opinions on order. While some customers received their orders as usual and were happy... See more

Subscription

Customers consistently note positive experiences with subscription services. Many reviewers express delight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... See more

Company replied

Rated 5 out of 5 stars

Loved my 1st mystery box, And got joltenon in an ace gem mint 10 couldn't believe it. Would recommend for anyone who loves collecting pokemon and likes a mystery box Fab customer service with qu... See more

Rated 5 out of 5 stars

I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my par... See more

Rated 5 out of 5 stars

The parcel was better than expected Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arri... See more

Company replied


Company details

  1. #124 of 135 best companies in Collectibles Shop

Written by the company

The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I have had a few pokeparcels now and…

I have had a few pokeparcels now and have always looked forward to seeing what I have got, some of the items remind me of when I first started collecting. I had a few questions before upgrading from the standard box and Andrew has always responded very quickly. Can't wait to see what I get next month

21 April 2025
CollectorParcels logo

Reply from CollectorParcels

Appreciate the kind words David, we try our best :)

Thanks,
The Pokeparcels Team

Rated 4 out of 5 stars

Good product, nice people, Shame about the wait.

Pros:
- Packaging and design of product is very good.
- Concept of business model is cool.
- Value of products received evened out to price paid.

Cons:
- Took 13 days from point of payment to receiving box.
- Shipping charge is too high.

A good concept, customer service guys were nice, product satisfactory. Just wish there was a warning when buying that I would have to wait for them to ship the item at the same time as everyone else. Signed for delivery isn't really signed for and therefore shipping cost is too high in my opinion.

25 May 2025
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Reply from CollectorParcels

We recently connected with Robbie to discuss his valuable feedback, particularly regarding the visibility of our subscription details.

Robbie's insights prompted us to review our current setup. We found that while our subscription items were indeed exclusive to subscription pages, crucial information appeared after product details.

To address this, we've made some key changes:

Enhanced Subscription Pages: We've added more detailed subscription information directly onto these pages.
Clearer Model Highlights: Our unique subscription model is now more prominently featured on all subscription pages.

Receiving such detailed and constructive feedback is invaluable for our growth.
A big thank you to Robbie for helping us create a clearer experience for everyone going forward!

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Wonderful :)

Wonderful experience opening up the parcel. Nicely presented and will happily buy again in the future.

14 May 2025
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Reply from CollectorParcels

Thank you :)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Great product

Perfect product for bulk up collection

19 May 2025
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Reply from CollectorParcels

Gotta catch them all!

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

I rarely review items

I rarely review items, but I was looking for something different, a gift to myself every month and I came across PokeParcel.

I was unsure of the quality, I checked the reviews and decided to order a few different boxes to see what they were like.

I am sooooo impressed, packaging is great contents are amazing and well worth the money in my opinion. Some nice extras I have never seen before.

I am that happy I have signed up to the Premium Box Monthly Subscription.

What better way than to treat yourself every month, amazing company, great products would highly recommend.

15 May 2025
Unprompted review
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Reply from CollectorParcels

Thank you for taking the time to review us, it means the world to know that people like what we do!

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

I was really unsure about the value in…

I was really unsure about the value in this. However was really happy and surprised with the contents. Got the MasterBox - PSA 10 card, loads of booster packs, sleeves and some items I’ve never seen before. Will be ordering again!

8 May 2025
Unprompted review
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Reply from CollectorParcels

Thank you for the kind words!

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Really enjoyed this box

Really enjoyed this box it will not be my last.

14 April 2025
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Reply from CollectorParcels

Thank you,
We are glad that you liked the box :)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Amazing!

Lovely company, extremely happy with my order and very very good value for money. Was super fun to open and had a blast. Thank you!

21 March 2025
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Reply from CollectorParcels

Thank you Finlay

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Pokepacel

Great service and lots of products in the box

21 March 2025
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Reply from CollectorParcels

We try our best :)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company, managed to get my parcel out quickly and in time for Mother’s Day so I wasn’t in the doghouse!!

30 March 2025
Unprompted review
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Reply from CollectorParcels

We are glad that you werent in the doghouse!

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Great service and great idea A*

Great service and great idea. It’s a lottery what you will get but definitely worth a go. Will definitely get more in future. Thank you

9 March 2025
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Reply from CollectorParcels

Im sorry that you didnt get the chase pack in our vintage series, but thank you for the review.

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Great box!

Great box! Well worth the value, some great stuff in there! Can’t wait for my next one!!

3 March 2025
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Reply from CollectorParcels

Thank you :)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Would recommend

Got stuff that was valued more then I paid for the box and very happy with my purchase!

9 March 2025
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Reply from CollectorParcels

We aim to please ;)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

Very good product if you’re a fan of Pokémon

I ordered the ultra premium box and I’m very happy with the product, I pulled some good hits from the packs and also got an amazing graded card! I will definitely be ordering from PokeParcels again :)

6 March 2025
Unprompted review
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Reply from CollectorParcels

Glad that you enjoyed the box and thank you for your kind words,

Thanks,
The Pokeparcels Team

Rated 4 out of 5 stars

Good product but….

Overall very happy with the product however… the PSA slab came in a protectively acrylic case which was impossible to open without eventually forcing it and breaking it which was a shame as it’s a decent case and obviously part of what I paid for just wanted to put another PSA card in it

16 February 2025
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Reply from CollectorParcels

Have reached out to Tom and have sent another two cases out to him :)

Thanks,
The Pokeparcels Team

Rated 5 out of 5 stars

A great experience

A great experience. Really fun to open up the boxes, and a really good graded card!

4 February 2025
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Reply from CollectorParcels

Hey Charlie,
Im glad that you enjoyed the experience!

Thanks,
The PokeParcels Team

Rated 5 out of 5 stars

Pokeparcel…

Great packaging made up with the surprise psa slab. Will definitely be ordering again

11 February 2025
CollectorParcels logo

Reply from CollectorParcels

Hey Thomas,
Thank you :)

Thanks,
The PokeParcels Team

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