Pokestore Reviews 

69
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The best online Pokemon store in SA, pre orders, rare card auctions, unreal mystery packs, can’t recommend them enough. Very friendly store owner also let me come through and buy some packs when i was... See more

Rated 5 out of 5 stars

The best and most reliable online store for any collector whatsoever whether it’s for high end or lower end cards. Incredibly helpful and Pokemon loving people and would highly recommend to anyone loo... See more

Rated 5 out of 5 stars

Pokestore is one of the best online stores in South Africa, one of the best assortment of products you can find.The auctions are really fun and with some really rare cards going on auction. I would gi... See more

Rated 5 out of 5 stars

Great and friendly service. I'm in Durban, ordered a few times, and it has always been a smooth process without any delays in delivery.

Company details

  1. Trading Card Shop
  2. also in
  3. Collectibles Shop

Written by the company

Poke Store is a South African Pokémon store built for collectors, players, and fans who love the hobby. We focus on authentic Pokémon products, fair pricing, reliable service, and clear communication with every order. Our goal is to make collecting Pokémon cards easier, safer, and more exciting by giving customers access to booster boxes, elite trainer boxes, special collections, booster packs, singles, Japanese Pokémon products, and sealed Pokémon items from trusted suppliers. At Poke Store, we are passionate about the Pokémon community and understand how important every order is, whether you are chasing your favourite card, opening packs for fun, building a collection, playing the game, or investing in sealed products. We work hard to provide secure packaging, fast support, and a smooth shopping experience from checkout to delivery. Poke Store is here to help make your Pokémon collecting journey exciting, trustworthy, and enjoyable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

69 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(69)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pokestore is one of the best online…

Pokestore is one of the best online stores in South Africa, one of the best assortment of products you can find.The auctions are really fun and with some really rare cards going on auction. I would give them a 10 star if that was option.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

The best and most reliable online store…

The best and most reliable online store for any collector whatsoever whether it’s for high end or lower end cards. Incredibly helpful and Pokemon loving people and would highly recommend to anyone looking for anything at all.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

The best online Pokemon store in SA

The best online Pokemon store in SA, pre orders, rare card auctions, unreal mystery packs, can’t recommend them enough. Very friendly store owner also let me come through and buy some packs when i was in a rush. 10/10

3 November 2026
Unprompted review
Rated 1 out of 5 stars

Delayed pre-orders with no…

Delayed pre-orders with no communication and extremely slow responses on the "support" whatsapp.

Instead pushing the auction site, gambling practices.

Lost me as a customer.

23 October 2026
Unprompted review
Pokestore logo

Reply from Pokestore

Hey Alice,

I’m really sorry you feel this way. I work 7 days a week on this company and try to reply as quickly as possible to all WhatsApp questions regarding orders, including over weekends. I’ve also built an AI support agent to help improve response times even further.

I do completely hear you regarding the delay, and I understand how frustrating it is. Unfortunately, this delay is 100% out of our control, and all stores are currently in the same boat.

Please send me a DM and I’ll see if I can organise a nice voucher for you, or possibly some 30th Anniversary products 🙌🏽

Also, just to clarify regarding the gambling concern: we have already checked the rules around this. You are purchasing a 4-pack of booster packs and you receive a 4-pack of booster packs every time. It works in the same way that every standard booster pack contains a fixed number of cards. 🙂

Rated 5 out of 5 stars

Exceptional Pokemon Store

I have only recently started with Pokemon and TCG and my first purchase was with Pokestore and I was impressed with the service from the start. Active campaigning, notifications and constant communication. The site is brilliant, service delivery is outstanding.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Like Pulling a Chase Card

Really good experience with Pokestore. Fast delivery, solid prices, and products legit. Everything arrived well packaged and exactly as expected. Friendly service, smooth process, and overall just a proper reliable store. The WhatsApp group is also a great touch, keeping you up to date with ETAs, stock, and general order updates, so you never feel out of the loop.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Packs got delivered with bubble wrap…

Packs got delivered with bubble wrap and a nice little sweet treat inside. Great service and the owner is very responsive with queries. Would definitely recommend them with the above mentioned and the fact that their prices are pretty good. Owner is also very transparent with processes and costs involved. Would definitely recommend and I will be ordering again soon!

27 March 2026
Unprompted review

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