Pooch My Ride Reviews 

64
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently state that the dog seat is exceptionally well-made, sturdy, and remarkably simple to install securely onto various bicycle models. Consumers also express deep appreciation for the exceptionally fast delivery service and helpful communication provided by the team throughout the entire ordering process. However, some people mentioned having to make minor physical adjustments, such as lowering their bicycle saddle so they could comfortably touch the ground to balance safely. A few reviewers also noted that the equipment occasionally required a little extra fettling or tinkering during the initial setup phase.

What people talk about most

Product

Customers had strong delight with the product, highlighting its solid build, easy installation, and the fact... See more

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting incredibly fast... See more

Quality

Consumers find quality to be exceptional, frequently noting that the product is very solid, sturdy, and... See more

Staff

Clients share deep appreciation for the staff, highlighting exceptionally kind assistance and personalized... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the product is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What amazing customer service from Andy. Even on a Sunday afternoon! Our bike configuration is slightly different to the norm, however Andy guided us through instructions and options which has... See more

Rated 5 out of 5 stars

Well informed of delivery as we had a small delay (popular product!). Was so impressed when it arrived, easy to install,very solid and well made and most importantly Ned (proud recipient!) loves it,es... See more

Rated 5 out of 5 stars

Finally, a bike seat that suits the rider, the dog, the bike and actually works! We tried several different ways to get our dog to be part of our cycle family without much success. The Pooch my Ride s... See more

Company replied

Rated 5 out of 5 stars

Having tried to use a cycle trailer for over a year & listening to our dog whine in it every time, we decided to try something else. We found Pooch my Ride online but were reluctant to order it... See more

Company replied


Company details

  1. Bike accessories store

Written by the company

The Pooch My Ride Dog Bike Carrier is the ideal solution, specifically designed for medium-sized dogs weighing up to 18kg! Designed with both comfort and safety in mind, this innovative dog bike seat allows you and your dog to enjoy the great outdoors together, without sacrificing convenience or style. Easy to install and compatible with most bikes, our dog bike carrier offers versatility for a range of biking adventures—whether it’s a quick ride around the neighborhood or a longer journey. With its sturdy design and optional padded cushion, your dog will stay secure, cozy, and comfortable while riding in their very own Dog Bike Carrier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Finally a Dog Seat that Works

Finally, a bike seat that suits the rider, the dog, the bike and actually works! We tried several different ways to get our dog to be part of our cycle family without much success. The Pooch my Ride seat means the dog is next to me, secure and she feels safe. The seat fits easily onto my bike and the only adaption I had to make was to lower my seat enough so that I could touch the ground with both feet whilst seated to balance when I wanted to stop. I’m sure we will be the envy of other dog owners and their dogs when we pooch our ride round the cycle path!

18 October 2025
Pooch My Ride logo

Reply from Pooch My Ride

Thank you for your review Maria.....So pleased that you are ahppy with your order.

Rated 5 out of 5 stars

Love this product

Love this product! Amazing new way of transport for me and my dog. We live in London and I go around everywhere on bike. And this is a great way for us to get to places.

Also amazing support from Andrew!

30 September 2025
Unprompted review
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Reply from Pooch My Ride

Hi there....Thanks so much for your review and we are glad you are happy with your PMR

Rated 5 out of 5 stars

Absolutely amazing!

It is exactly what I was looking for.
Communication, shipping and everything was fast and smooth.
Thank you!!

18 August 2025
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Reply from Pooch My Ride

Hi Luz, thank you for your review. We are pleased you are happy with your order.

Rated 5 out of 5 stars

Pooch My Ride has provided outstanding…

Pooch My Ride has provided outstanding customer service and been extremely approachable and super helpful ✨️🐾

25 July 2025
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Reply from Pooch My Ride

Hi Kirsten, Thanks so much for your review and feedback. We are glad you are happy with everything.

Rated 5 out of 5 stars

Love the basket and three point attachment.

Love the basket and three point harness. The mounting for the support beam lacked a little security. I come from an aerospace engineering background so redesigned the attachment. I can now leave the support on full time.

16 July 2025
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Reply from Pooch My Ride

Hello Robert, Thanks so much for your review. Glad it worked out for you.

Rated 5 out of 5 stars

Great service, thanks

Great service, fast delivery and excellent communication and our pooch loves her new rides on the bike!

11 July 2025
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Reply from Pooch My Ride

Hi Rachel, Thank you for your review, means a lot to us.

Rated 5 out of 5 stars

Andy from pooch my ride really helped…

Andy from pooch my ride really helped me with my order as he checked with about my order to make sure I didn’t order anything that I didn’t need and after some conversation he said that I didn’t need the extra long bar so he refunded me straight away. He keep me informed with all the updates. The product is everything we expected and more, now we are slowly getting our pooch used to it as the first time we tried to go out he tried to jump out. But as Andy recommended on his website to get him use to sitting in it before putting it on the bike before trying again. Sure it won’t be long before we will be out and about!

19 May 2025
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Reply from Pooch My Ride

Hi Steve, Thanks for your positive review......Glad you are happy with your order.

Rated 5 out of 5 stars

Cross bar

After having my bike stolen with my cross bar on it, fortunately I had taken my dog seat off, I contacted pooch my ride who couldn't have been more helpful. I recieved another cross bar within a couple of days, so Lily my dog can enjoy riding with me again on my spare bike. We both love the seat and she always looks forward to being up on the bike with me. Great product

7 June 2025
Rated 5 out of 5 stars

It’s absolutely brilliant

It’s absolutely brilliant! Game changer with riding my bike and taking my dog out! He hated the dog trailer but loves this! The company is so helpful to deal with too! Thank you! Btw I’ve a 14.5kg patterdale!

21 May 2025
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Reply from Pooch My Ride

Thanks Louise, Hope you had fun with it.

Rated 5 out of 5 stars

Great product

Good quick advice
Great product
Our dog hated a trailer as he couldn't see what was happening
Now he has a grandstand view!

1 June 2025
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Reply from Pooch My Ride

Hello Eddie, Thanks so much for your 5 star review....We are pleased tha you are ahppy with it.

Rated 5 out of 5 stars

Great design cycle dog seat

I pre-ordered this seat. The communication with the seller was excellent. Regular email updates. The seat looks great; the only one I’ve seen to suit the weight of my dog. Can’t wait to try it. I know he’ll love bike rides with us. Got the cushion too 👍

19 May 2025
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Reply from Pooch My Ride

Thanks Caroline.....Please let us know how your dog gets on with his new ride.

Rated 5 out of 5 stars

Great product, great communication

Great product and a very easy company to deal with. Andrew was very clear about the expected delivery date of the product. It's great to be one of the first in the country to get the Poochmyride seat.

22 May 2025
Unprompted review
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Reply from Pooch My Ride

Hello Lee…. Thanks for your review. Hope you enjoy.

Rated 5 out of 5 stars

Brilliant all round!

For me, the mark of any great small business is keeping customers involved with a personal touch whilst providing a quality product. Pooch My Ride do all of this. I am so happy with my purchase! I’m still getting my little doggy used to the seat on the floor (as the company helpfully suggest, in line with any good dog trainer that I have used) and very much looking forward to taking it on the bike so my dog and I can spend more quality time together. Dogs don’t have as many years as humans, they shouldn’t have to spend the ones they have always waiting for us to come through the door. Massive thanks to Pooch My Ride for creating a safe way to enjoy cycling with my absolute best friend in the world!

20 May 2025
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Reply from Pooch My Ride

Hi Jade,

Thanks for your kind review. Your dog will love being out and about with you, ears flapping in the wind and everything. Her little friends will be super jealous.

Hope you both have fun

Andy

Rated 5 out of 5 stars

Very happy so far.

Bike seat arrived in good time. Easy to set up on bike too. Just need to get my dog used to riding in the seat. Special treats have so far got her sitting in it when it's not mounted, and the next phase is to have her sit still whilst it's mounted on the bike. Plus I've got to get used to riding with it too. But all good and very happy with it

20 May 2025
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Reply from Pooch My Ride

Hi Alice,

Great to great that you’re happy with your seat. I’m sure your dog will used to riding in it, just take your time especially on the first few rides. Take it slow and try to keep your dog sitting down while riding and comforting her.

You’ll also get used to riding with it. You’ll both be fine.

Thanks again

Andy

Rated 5 out of 5 stars

From the moment we pre ordered our…

From the moment we pre ordered our ‘pooch my ride’, we were updated on a regular basis. The product packaging and ease of installation is great. We had a minor hiccup with a wrong part but Andrew dealt with it in a very professional manor and we received a replacement the following day. Super service throughout and a great sturdy product for our golden doodle.
Keep up the good work.

23 May 2025
Unprompted review
Pooch My Ride logo

Reply from Pooch My Ride

Thanks Michael, I hope you gets loads of fun with Pooch My Ride.

Thanks for the review.

All the best.

Andy

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