Popit Mobile Reviews 

158
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Great service. Inexpensive, flexible so I can put the line on hold when in the Middle East and generally reliable. Customer service is always helpful. It’s a shame the EU roaming data has been drastic... See more

Rated 5 out of 5 stars

We got Popit to use in Kos, Greece for hotspot, on the 100GB deal, usually 6 weeks at a time, twice a year and other 2 week holidays. It has been EXCELLENT! Easy to close down in-between and use a c... See more

Company replied

Rated 5 out of 5 stars

Firstly I'd like to say that Popits customer service is unmatched & have always been prompt to help with any questions or concerns I've ever had. Even during the weekend while it's peak hours I've see... See more

Rated 5 out of 5 stars

I used Popit last year for a data SIM while travelling around France for a month. It worked perfectly without any issues. I have now switched my mobile contract to them permanently and I have to say... See more

Company details

  1. Mobile network operator

Written by the company

Part of the UK's largest & fastest network with super-fast speeds for browsing, working, gaming, downloading, showing of your latest dance moves on TikTok, sharing your latest selfie’s on Instagram, emailing and anything else you can think of that requires an internet connection. Unlock instant, boundless connectivity with Popit Mobile! Enjoy 5G speed, unlimited calls & texts, plus VoLTE and WiFi Calling Dive into the future of communication – Join us now!


Contact info

3.5

Average

TrustScore 3.5 out of 5

158 reviews

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No recent history of asking for reviews

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3.5

All reviews

(158)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Take money from your card when your…

Take money from your card when your card details are not even stored on your account. The state will refund and dont.

I did speak to you online via chat and thats what you said to do. I even saved a copy of this

7 February 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Gary, Did you know if you contact us for the time being we can cancel or pause your account for you, but in the next couple of weeks you would be able to do this yourself. Simply removing your details would not cancel the plan :) We are available on live chat 7 days a week 8am - 10pm if you would like to contacts us, we are always here to help. As for the refund you haven't received, again if you could please contacts us so we could take a look into this and resolve any issues you have. Thanks Matt :)

Rated 5 out of 5 stars

Fabulous product

Fabulous product, reasonable prices and fantastic customer service. I would highly recommend the product and the company.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent provider.

Excellent provider so far. We use our sim fo Mifi in the caravan and the ability to use the whole allowance roaming is fantastic.
Haven’t needed to contact Customer Services as yet so can’t comment.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Popit

I used Popit last year for a data SIM while travelling around France for a month. It worked perfectly without any issues.
I have now switched my mobile contract to them permanently and I have to say that their customer service has always been excellent. They do 30 day rolling contracts so you're not tied in if anything does go pear shaped, not that I'm expecting it will!
I would highly recommend giving Popit a try - I don't think you'll be disappointed.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, works perfectly in the motorhome through France, Spain and Portugal for calls, internet and streaming, you have another lifelong customer.

5 February 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

I was let down by 3 not being able to use full allowance while abroad. Popit is brilliant running phones iPads and TV no problems at all

27 January 2023
Unprompted review
Rated 5 out of 5 stars

So far so good 👍

So far so good. We changed from Vodafone to Popit because we could not use our full allowance of data abroad.Vodafone restricted our data use from 100GB to 25GB. We are currently in France and our signal has been pretty good and pairing with 2 iPads worked ok.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , great value and for me the biggest selling point after being let down by 3, was the ability to use all my data when in europe for as long as I’m allowed to be there ( 90 days ) they allow you up to six months which is more than generous. Good coverage using EE in the uk is also a factor. There really isn’t anything to criticise. Would recommend

15 January 2023
Unprompted review
Rated 5 out of 5 stars

Perfect travel sim

Perfect sim for travelling around Europe! 100Gb/Month for £25 and cancel when done. Also super quick response via email from support. Had mine in a mobile router and it was perfect the whole time.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I got a Popit sim for my motorhome wifi after emailing & asking some questions which were answered promptly.
Subsequently my circumstances changed & I was un able to use it for some considerable time, I spoke with Matt at Popit who was able to stop the payments & put the sim on hold till I need it. In my experience a good company to deal with I shall not hesitate to recommend & renew when the time comes

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Popit - a great way to travel in the EU without data issues.

I have moved over from Smarty mainly due to Popits fair use policy outside of the UK. I was capped to 12gb but with Popit they are happy for me to use my full 100gb. We travel regularly for 3 months at a time around the EU and this company provide me with all the data I require.
Customer service is excellent I cannot find fault with this relatively new company.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Works Perfectly

I travelled through four different EU countries during the month of December. Product worked exactly as described without loss of connection. I needed a little help from customer services regarding one question I had and this was answered promptly via their chat service.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Obtained 100Gb Sim mainly for roaming in Europe in a 4G router. Quick delivery and worked perfectly. Quick response from customer service by e mail over query over how to disable automatic monthly renewal until my next trip.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Great deal and working fine.

Last minute purchase two days before leaving for France and they managed to get sim out to me in time. Setup was quick and easy. Been working fine out here in the mountains too. Only slight gripe is that it seems difficult to talk to a human, but my queries dealt with on chats so only a minor gripe. I came from Smarty, this is much better in my view. Would recommend.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Sim of choice for UK travel to EU

I think this is going to be the Sim of choice for travel from UK into Eu (and a few other countries)
Their 100gb package is just about right for us.........no delivery or set up charges and because it is a UK sim it can pick up UK TV without needing a VPN.
Can be "parked up" for 80p month until time for your next trip.
Excellent signal in France and Spain so far.

11 January 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi Webby, thank you for the 5 * review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

Been with this company now for a month

Been with this company now for a month, had no problems so far. On EE 4G & 5G in the uk and Orange F in France with full data download. Would be great when they get full Wi-Fi calling and 4G calling. Quick to respond with a query.

11 January 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the 5 * review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 4 out of 5 stars

Everything is what you’d expect but I…

Everything is what you’d expect but I concur with other reviewers that the website and dashboard is very basic and confusing , I still recommend to friends and family as overall it’s all about value and you certainly get that from Popit

12 January 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

So far so good

So far so good, I changed mainly because of their roaming allowances, and my early experiences are fantastic, network coverage is excellent and the few times I’ve gone on line to “chat” the response has been excellent. I will remain with them for a long time if this service remains as is.

11 January 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

Rated 5 out of 5 stars

Got caught out last September when…

Got caught out last September when roaming in France at £2 per day for a month.
Now in Portugal for 2 months so saving £70 in total . No brained.

12 January 2023
Unprompted review
Popit Mobile logo

Reply from Popit Mobile

Hi, thank you for the review!
This is really appreciated.
Please do not hesitate to contact us if you need anything further :)

Thank you,
Popit Mobile team

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