Poppin Candy Reviews 1,972

I've shopped many times on Poppin Candy and never had a bad experience. The items are well priced and always sent quickly. They're also absolutely delicious. If there ever has been an issue, the custo... See more

I had great customer service from Sophie! I emailed poppin candy about a small little issue from my side (no fault of theirs). I forgot to use my discount code at checkout, and thought maybe I could a... See more

I love Poppin Candy for its extensive selection of sweets, snacks, and drinks. We’re very conscious of purchasing only non-GMO, free of artificial flavours or dyes which are difficult to find in the U... See more

I have made three purchases from Poppin Candy. I’ve only had one non-urgent question (checking in about whether they thought my order might arrive by Christmas, as I am in the US) and someone answer... See more

AVOID POPPIN! If you live in the US, order nationally & locally. This company sends old, stale, off smelling & tasting product. Some inaccurate items were sent. We were gaslit. Customer service is atr... See more

Came exactly as ordered and is a legitimate site but my main issue is the quality of the sweets provided. They somehow have a certain smell and taste of chemicals instead of their actual flavour.... See more

Fresh. Super sweet, delicious candy. The peelies omg there so good and so sweet, way sweeter then I was imagining and the texture and consistency was just on point!!!!! I also got the blue raspber... See more

I'm a new customer. I love that the website is so easy to navigate & is so beautiful to look at. I also love that they take into account dietary requirements (I can't tolerate gelatine, so I'm always... See more

I recently found popping Candy through google and I’m so pleased I did! Their selection of sweets is amazing and so much different to other companies I’ve looked at. We really like American sweets an... See more

The popping candy has a large selection of candies from all over the world. This was my second time ordering, and this has been my largest order to date I live in the US and the candy cane just withi... See more

I was a bit worried after placing my 300+ dollar order after looking at all the reviews here. I'm from The Netherlands and the order ( with 70 items in the box ) was delivered within 1 week. There w... See more

I misplaced my order, and quickly contacted customer service to cancel the order. Instead they were able to adjust my order. With their quick response and kind manner we were able to rectify my silly... See more

This is my third order with PoppinCandy and they never fail to please! Such a great range of candy and shipping is always super quick. I love everything about this company, their social media content... See more

Ordered from Shopify which had a previous address. Emailed the Poppin Candy on how to update, received a long reply message stating it could take many business days for a response. Surprisingly receiv... See more

They don’t answer emails at all, I have been emailing customer service about my order that still has not shipped out. I also reached out on their instagram and tiktok as well and still no response.... See more

AVOID!!!! I ordered Pop Tarts from this place and they sent me 2 boxes of the entirely wrong flavours, and when confronted about it they only gave a partial refund on 1 box and have since been ignorin... See more

I just completed my third order from Poppin Candy (which is delicious) even when shipped all the way to the US. I had a question about my order and Sophie was so quick to reply, respond, and solve my... See more

Ordered multiple times from Poppin Candy and have NEVER been disappointed. Timely delivery and exceeded all expectations with great tasting gummies. They go above & beyond on their socials which in my... See more

I lost my sense of taste and smell almost 8 years ago, and the candies I ordered were all flavors I knew I liked and a bunch of different textures. My kids and I tried some of everything I got and my... See more

I had a shipping address error on my end and the representative Julie was so helpful in fixing that before my order shipped. I have seen this company on Facebook for years and I finally bought my firs... See more

Wide range of sweet options. Love the ability to mix and match. Pretty quick delivery too. Got in contact about an issue (which turned out to be an issue with the Shop app) and was contacted back very... See more

I’ve bought from this company many times, it always arrives quickly and the products are always great. I had an issue with an order going missing and emailed them, which they responded to promptly, So... See more

I placed an order a week ago that just came in. I had been thinking about placing another custom order and decided to do it last night. Well when I placed the order I’m not sure what happened because... See more

I’m beyond happy with the customer service I received. There was a technical issue with the website and I hadn’t noticed I was getting charged for 2 large bowls when I only created one and added it to... See more

They're so helpful and kind! I've ordered a handful of times, and the candy is fresh and flavorful every time I've received an order. Any time I have had an issue its been on my own part and they've b... See more

After having an issue with a lost parcel (understandable over the busy Christmas period) I made several attempts to contact the company to address this. Please persevere with emails or Instagram mess... See more

Amazing customer service! I emailed a within 48 hours they answered with kindness and helpfulness! They answered every question with perfect clarity and care, thank you poppin candy team!!

I love this company 😍 so many sweet treats to choose from! The staff are friendly, helpful and more than willing to go above and beyond to ensure your happy with your order! I will definitely be... See more

Swift delivery, amazing customer service. Emailed them to ask to make a slight change to my order. Was done so quick in under 24hours without any hassle! Have been dreaming of trying sweets from... See more

Very Friendly Customer Service within 24 hours. turns out bank had a few hiccups on there end but it was all sorted out on both ends. and they got my order out ASAP! looking forward to enjoying it tha... See more

lovely people and amazing service! apparently some items had a stock error and i got a little extra of something else and a refund on some things🥺 very nice people and very amazing service, i will d... See more

I’ve had a few pick and mix’s from them now and they are incredible. The choice is insane! Their premixed bags are also fab- they’re a nice way to try something new but don’t want to commit to a huge... See more

I was really impressed with the wide selection of candy (including black salted licorice!). Shipping to Canada arrived within a week and everything was fresh and delicious. Highly recommend and will d... See more

Poppin Candy is awesome! I have placed several orders shipped all the way to Australia and most of them have had no issues at all, the couple of problems that I have had were resolved in 1-2 business... See more

Absolute love Poppin Candy!! Watch all their videos, I’m obsessed. I ordered a while back which consisted of a 1kg Mega sour balls mix (these are unreal for super sour lovers!). I also ordered... See more

Ordered something back in january that never turned up. Tried to contact them at the time via email. Recieved an auto reply that i'd get a reply soon but recieving high volume so would be a bit la... See more

This company has an amazing selection of products to choose from. I have not had any issues with their products. And their customer service is off the charts!! Standard delivery to the UK take... See more

Just had my first order from this place , really really nice interaction , fast and polite responses , delivery arrived on time no problems at all 😁 Thanks to Sophie 🫵

It was our first time ordering. I am proud they had a milk free optiopn for candy and got the platter set up perfectly for my 16 year old. The other platter and a bowl of the chocolates were perfect t... See more

Greatest candy ever. I ordered Candy to be shipped to USA and I was expecting to wait a couple weeks for the shipment, as stated on their website. Although the shop app took a bit to update, they were... See more

This company is amazing at response time, delivery time and the product is AMAZING!!! Sophie answered all of my questions so fast! The time difference between me in Florida and her in the uk, and stil... See more

Great customer service is resolving my query during a very busy time. The sweets from here are next level, never had anything like it. Never thought I’d say “Premium Sweets”.

Poppin Candy has really gone downhill. I used to be such a big fan, but lately the quality’s just not there. The last few times I ordered, stuff was missing, some of it was nearly expired, and a few t... See more

Customer service is on point! The person who helped me was so kind, and since I ordered at Poppin candy before, I can say that the delivery service and the products are great too!

At first, I was having trouble with the order, cause this was my first time ordering from them. They were extremely sweet and helpful! They managed to help me with the situation quite well. :) The... See more

The support and kindness of staffs were lovely. Since it’s a foreign ec website from my location, at first I was worried that my offer would not be accepted. I was really amazed by their response and... See more