Popsy Clothing Reviews 

6,806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,256 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the extremely prompt shipping services and note that orders always arrive quickly and safely packaged. Shoppers consistently highlight the exceptional overall product quality, beautiful designs, and thoughtful additions like convenient pockets in their dresses and outfits. Some reviewers were not happy with the tights, mentioning that they quickly stretched out, thinned, or kept falling down after a short time of wear. Some consumers also reported facing minor issues with items becoming faulty or experiencing occasional difficulties when trying to resolve return problems with their purchases.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality and beautiful designs of the... See more

Quality

Reviewers highlight positive aspects of quality, noting that the clothing items are exceptionally well made... See more

Delivery service

Customers consistently report positive experiences with the delivery service, often highlighting prompt and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting an easy website process and prompt... See more

Service

Users describe positive interactions with service, highlighting prompt and professional assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied

Rated 5 out of 5 stars

My second purchase from Popsy & once again, I was delighted with the dress. Pockets are fabulous & quality is exceptional. Had intended to take it on our cruise holiday but it’s a slightly heavier mat... See more

Company replied


Company details

  1. #66 of 254 best companies in Ladies' clothes shop
  2. #21 of 58 best companies in Bags and luggage shop
  3. #28 of 81 best companies in Children's clothes shop
  4. #169 of 589 best companies in Clothing Shop
  5. #2 of 16 best companies in Dress Shop
  6. #183 of 371 best companies in Gift shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,806)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I messed up my order and they fixed it…

I messed up my order and they fixed it for me straight away

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lisa 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase & our customer care 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

I love the way the clothes change every…

I love the way the clothes change every week there aren’t many weeks I don’t buy definitely a good feel brand I also enjoy the compliments and request on where can I buy that from xx

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jane 💗
Thank you very much for your wonderful review 💗
We're delighted to hear how much you love shopping with us 💗
We really appreciate your kind words & valuable feedback too...it truly means the world to us when we hear how our Brand has such a positive impact on the lives of our customers 💗
Enjoy the compliments! 💗
Love Popsy x

Rated 5 out of 5 stars

Such an amazing company.

Such an amazing company.
Great clothes Great community, great customer care. Thank you Popsy

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Vicky 💗
Thank you very much for your wonderful review & feedback 💗
We really appreciate it 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

It was really easy to place my order.

It was really easy to place my order.
My order was dealt with professionally and promptly and I was kept informed throughout.
My item is fantastic - it is beautiful and really well made.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Donna 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent Popsy purchase 💗
Thank you for your valuable feedback too...it really means a lot 💗
Popsy x

Rated 5 out of 5 stars

Strongly recommend Popsy Clothing

Strongly recommend Popsy Clothing. Such a wonderful family business with customers at the heart of everything they do. Thanks for bringing confidence to not worry about what you wear. Fabulous products and quick delivery.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jules 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent Popsy purchases 💗
Thank you for your lovely feedback too...it really means a lot that you enjoy being part of our incredible community & that you feel happy & confident in a Popsy! 💗
Popsy x

Rated 5 out of 5 stars

The picnic rug was a gift and the…

The picnic rug was a gift and the recipient loved it. It arrived on time as described.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jane 💗
Thank you very much for your great review 💗
We're thrilled to hear you're happy with your recent Popsy purchase 💗
Thank you for gift-shopping with us...it really means a lot 💗
Popsy x

Rated 5 out of 5 stars

Excellent for customer care and amazing dresses

Popsy always make the best most beautifully designed clothes that real care and attention has gone into. Their customer service is second to none, they go above and beyond to give a personal touch. As an example in a multicoloured pattern dress I recently ordered I was able to request if they could pick one out for me with less of a certain colour near my face, this is because all popsy dresses are individual, but also because the customer services team are so kind, and they took the time to do this for me.
Popsy Clothing is the genuinely nicest, and most talented in design, clothing company I have come across, and their products have increased my confidence in myself more than I can really express in this review. If you haven't tried them I can't recommend them enough, new designs every week but in a sustainable way, a free alterations service at time of purchase, and dresses with pockets!

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Suzanne 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent purchases, our designs, our products & our customer care 💗
Thank you for your valuable feedback too...it really means a lot that you love being part of our incredible community & that our Brand means so much to so many!
We are extremely grateful to every one of our fantastic customers...thank you Suzanne 💗
Popsy x

Rated 5 out of 5 stars

Amazing

OMG - these dresses are amazing. The quality, the service. I can not praise the team enough.

1 August 2025
Popsy Clothing logo

Reply from Popsy Clothing

Hi Kylie 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent purchases 💗
Thank you very much...it means a lot 💗
Popsy x

Rated 4 out of 5 stars

Dispatch of items a few days slower…

Dispatch of items a few days slower than advertised/advised, but very happy with the items ordered and how nicely packaged they were.

22 May 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lisa 💗
Thank you for your review.
We appreciate it & will certainly pass your feedback onto the team 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

The joys of Popsy

The clothes are well made flattering to all shapes and sizes. Team Popsy is filled with friendly, efficient and caring people. I always feel comfortable and relaxed in Popsy products, thank you Popsy Superstars xx

14 April 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Alison 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent Popsy purchases & our brand 💗
Thank you for your lovely feedback too...it really means a lot to all the team 💗
Popsy x

Rated 5 out of 5 stars

Good response to communication

Good response to communication, staff always friendly and respectful. Fun use of social media makes everyone feel part of an extended family.
Keep up the good work

20 April 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sandra 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent purchase 💗
Thank you for your valuable feedback too...it really means a lot that you love being part of our incredible community 💗
Popsy x

Rated 5 out of 5 stars

Super efficient company

Super efficient company who specialise in quirky designed dresses, dungarees and other garments in bright colourful materials, reasonably priced and for all occasions and they all have pockets. Super fast delivery and alterations done free at the time of ordering. Super online presence too.

12 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Patricia 💗
Thank you so much for your great review 💗
We're delighted to hear how much you love our products, our customer care & alterations service 💗
We really appreciate your valuable feedback & thank you for shopping with us...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

High quality products and excellent…

High quality products and excellent value for money.

20 April 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Dawn 💗
Thank you very much for your great review & feedback 💗
We really appreciate it 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Great clothes

Great clothes, excellent service and free alterations to length which is great for a short lady like me.

20 April 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Alexandra 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your recent purchases & our alterations service 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Repeat Customer

Using Popsy Clothing is always a great experience. Easy to navigate website and easy to order. They also offer free alterations if you order them when buying.

Clothing is always gorgeous, lovely quality and always means lots of compliments whenever I wear one of their dresses.

I have so many of their dresses now that they're fighting for wardrobe space

2 February 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lauren 💗
Thank you so much for your wonderful review 💗
We're delighted to hear how much you love our products, the ease in navigating our website & our alterations service 💗
We really appreciate your valuable feedback too 💗
Thank you for shopping with us...it means a lot 💗
Enjoy the compliments! 💗
Popsy x

Rated 5 out of 5 stars

Great company! Definitely recommend!

I can say nothing but good things about this company. Amazing service and great clothing too! I recently purchased the dress, I didn't want long sleeves so at the checkout I put a note on to request the sleeves of the dress to be shortened into 3/4 length. I wasn't sure if it was going to happen but when the dress arrived it was all done. Love the dress. I have quite few popsy dresses now and I love them.

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Claire 💗
Thank you so much for your fabulous review 💗
We're delighted to hear how much you love our products, our customer care & our alterations service 💗
We really appreciate your valuable feedback too 💗
Thank you for your recommendation & for shopping with us...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, good fabric, gorgeous fabric design of cards, dice & gems. Love the purple. Good cut on the dress with adaptable wrap bust. Great price in the Sale, with 70% off - nearly £30! Will so be buying another as soon as possible!

9 May 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Vicky 💗
Thank you so much for your great review 💗
We're delighted to hear how much you love your new Popsy dress 💗
We really appreciate your valuable feedback & thank you for shopping with us...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Lovely clothing always a range of…

Lovely clothing always a range of styles and options to change the length of dresses, trousers, sleeves ect,always happy with my purchases

9 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sarah 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent purchases 💗
Thank you very much...it means a lot 💗
Popsy x

Rated 1 out of 5 stars

Gift Voucher Fiasco

I bought a £5 voucher as a trial before I bought a voucher of higher value as I wanted to make sure that the voucher worked. Safe to say that I won’t be purchasing another voucher. The £5 voucher did not work and the customer service was shocking. Several emails were exchanged and screenshots sent. I am still £5 out of pocket.

2 May 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Bridget 💗
Thank you for your review.
We appreciate it & will certainly pass your feedback onto the team 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Very good quality dresses

Very good quality dresses, the fit and material is always spot on. Never had any issues even when I had to return something. Well done and thank you.

25 October 2025
Popsy Clothing logo

Reply from Popsy Clothing

Hi Roxana 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent Popsy purchases 💗
Thank you very much...it means a lot 💗
Popsy x

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