Popsy Clothing Reviews 

6,806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,256 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the extremely prompt shipping services and note that orders always arrive quickly and safely packaged. Shoppers consistently highlight the exceptional overall product quality, beautiful designs, and thoughtful additions like convenient pockets in their dresses and outfits. Some reviewers were not happy with the tights, mentioning that they quickly stretched out, thinned, or kept falling down after a short time of wear. Some consumers also reported facing minor issues with items becoming faulty or experiencing occasional difficulties when trying to resolve return problems with their purchases.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality and beautiful designs of the... See more

Quality

Reviewers highlight positive aspects of quality, noting that the clothing items are exceptionally well made... See more

Delivery service

Customers consistently report positive experiences with the delivery service, often highlighting prompt and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting an easy website process and prompt... See more

Service

Users describe positive interactions with service, highlighting prompt and professional assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied

Rated 5 out of 5 stars

My second purchase from Popsy & once again, I was delighted with the dress. Pockets are fabulous & quality is exceptional. Had intended to take it on our cruise holiday but it’s a slightly heavier mat... See more

Company replied


Company details

  1. #66 of 254 best companies in Ladies' clothes shop
  2. #21 of 58 best companies in Bags and luggage shop
  3. #28 of 81 best companies in Children's clothes shop
  4. #169 of 589 best companies in Clothing Shop
  5. #2 of 16 best companies in Dress Shop
  6. #183 of 371 best companies in Gift shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,806)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Popsy cotton dresses, ideal for this heat!

I bought Betsie, a cotton sleeveless dress for my holiday. However, when the weather changed, I decided I would be better off wearing it rather than leaving it in the suitcase. I got quite e few compliments about how crisp the black and white gingham looked and more importantly how I looked wearing it.
I liked how cool I felt, the comfort of being able to slip my hands in the pockets. I was especially impressed by the side panels under my arms which made the dress sit perfectly, umlile other sleeveless dresses that gap and gape exposing your bra. I felt #popsypretty & #popsyconfident, so much so that I ordered the same style of dress in a different print

22 June 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lynda 💗
Thank you very much for your great review & valuable feedback 💗
We're thrilled you love your new Popsy dress & enjoyed wearing it on holiday 💗
Thank you so much for shopping with us Lynda...we really appreciate it 💗
Thank you 💗
Popsy x

Rated 3 out of 5 stars

Shoes fine and as expected but didn’t…

Shoes fine and as expected but didn’t fit.
I understand this is a small business so if you need to return something; you have to pay the postage. I sent the shoes back last week and when I enquired, they were unable to advise how long the refund would take to process - and Ive had no email to confirm they’ve received the return save for my Royal Mail tracking document. On reflection the returns process is a bit of a hassle so although I like popsy I don’t think I’ll bother again as the cost of returning the shoes and the time to process the return are a bit frustrating.

16 June 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Susanna 💗
Thank you for your review.
We appreciate it & will certainly pass your feedback onto the team 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

I adore Popsy clothing

I adore Popsy clothing. The fun designs and quality fabrics are a treat. I have many compliments when I wear one of my many Popsy dresses.

6 January 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Joanne 💗
Thank you for your fabulous review...we really appreciate it.
We hope you enjoy all the compliments ! 💗
Thank you for the feedback...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Fantastic clothes

Fantastic clothes - absolutely beautiful and reasonably priced. I have only recently discovered Popsy and now am a huge fan.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Julie 💗
Thank you very much for your great review 💗
We really appreciate your feedback & are delighted to hear how much you love our brand & our products 💗
We're so glad you found us Julie ! 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

A friend introduced me to Popsy.And its…

A friend introduced me to Popsy.And its the best ever.beautiful styles.excellent delivery.Also been very helpful for enquires.
Excellent quality and price.
Amazing company.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Cheryl 💗
Thank you very much for your fabulous review & valuable feedback 💗
We're thrilled you love your recent purchases & are so glad your friend introduced you to us....thank you so much for shopping with us 💗
Popsy x

Rated 5 out of 5 stars

BRILLIANT customer service …

The dress was awful , the first one out of a lot I’ve ordered , but the customer service was OUTSTANDING .
As it always is .
Refunded straight after it was received back by them .
My only gripe is having to pay for a returned item. I do wish this would change but as new customers order several sizes I understand why it won’t happen but for established customers who have ordered lots of times and don’t return they could make an exception …..

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sarah 💗
Thank you very much for your great review 💗
We really appreciate your valuable feedback & will certainly pass your thoughts on to the team 💗
We're also so glad you're happy with our customer care...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Beautiful designs and great quality

Ordered a playsuit and loved it so much I immediately went and bought more.
Beautiful designs and good quality too. One item I received was unfortunately faulty (small holes in the fabric) but sent it back it was quickly exchanged for a new one - which was perfect. Will definitely shop at Popsy clothing again.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi MIss F 💗
Thank you so much for your great review 💗
We're delighted to hear how much you love our products, the brand & our customer care 💗
We really appreciate your valuable feedback & recommendation too.
Thank you for shopping with us...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Great

Quick delivery and easy website to order from

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi EJ 💗
Thank you very much for your review & feedback 💗
We really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Fun prints and great style

I love popsy and their clothes are always talking points. The customer service is always excellent and I love the fact that they use real
Customers to model their clothes!

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Helen 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent Popsy purchases & our customer care 💗
Thank you for your lovely feedback too...we're so glad you love our customer models...they really are awesome!💗
Popsy x

Rated 5 out of 5 stars

Lovely dresses

Lovely dresses, good prices.True sizes, wash well

26 January 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Vicky 💗
Thank you very much for your great review & feedback 💗
We really appreciate it 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Beautiful and unusual dresses

Beautiful and unusual dresses. Good quality and always complimented on.
Delivery is fast and prices are good.
I love Popsy so much.

24 February 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Amy 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent purchases 💗
Thank you for your valuable feedback too...it really means a lot. Enjoy the compliments! 💗
Popsy x

Rated 4 out of 5 stars

Jacket colours for me just right but…

Jacket colours for me just right but disappointed as if I’d known there wasn’t a zip closure I wouldn’t have purchased. Luckily for me a very good friend fitted a zip for me.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Patricia 💗
Thank you for your review.
We appreciate it & will certainly pass your feedback onto the team 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Love Popsy

Love Popsy, designs , ethos and our Popsy community too and make me feel great and fabulous . Not many words needed really . Amazing 😻 💖👗😎

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Katrina 💗
Thank you very much for your wonderful review 💗
We're delighted to hear you're pleased with your recent Popsy purchases 💗
Thank you for your lovely feedback too...it really means a lot that you enjoy being part of our incredible community 💗
Popsy x

Rated 5 out of 5 stars

An outstanding service.

Popsy maintains its record with the best small business. Orders arrive promptly, are well made & the company has excellent service, whereby on ordering the customer may request adjustments. Thank you, Popsy.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Carol 💗
Thank you very much for your wonderful review 💗
We're delighted to hear how much you love our products, the brand & our alterations service 💗
We really appreciate your kind words & valuable feedback 💗
Thank you...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Fantastic company to deal with

Quality of items excellent. Value for money is great. Dispatch is usually same day. Can highly recommend.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Caroline 💗
Thank you very much for your great review & feedback 💗
We really appreciate your recommendation...it means a lot 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Very happy

The website was easy to use, the price of the item I wanted was very reasonable, free delivery over £40, good delivery updates and arrived on time.

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Claire 💗
Thank you very much for your great review 💗
We're thrilled to hear you're happy with our products, price point & communication 💗
We really appreciate your valuable feedback too...it means a lot 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, fast delivery wonderful company

18 May 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Abi 💗
Thank you very much for your wonderful review & feedback 💗
We really appreciate it...it means such a lot to us 💗
Thank you 💗
Popsy x

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