Popular Lighting Reviews 

350
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the versatile lighting products for being incredibly easy to install in dark spaces like hallways and cupboards without needing any complicated wiring setups. Buyers truly love the warm ambiance these compact devices provide, making daily routines around the house much safer and more convenient for everyone. People frequently note that the customer support team is exceptionally helpful, responsive, and quick to resolve unexpected issues. Some reviewers were not happy with the battery life, mentioning that the units lost their charge too quickly or stopped working entirely after a short period.

What people talk about most

Product

Reviewers express immense satisfaction with the product, frequently praising the beautiful lighting, reliable... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautiful... See more

User experience

People report positive experiences with user experience, highlighting how simple the lamps are to install,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick same-day email replies, fast... See more

Order

Customers consistently note ambiguous experiences with order processes, frequently praising smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the gold 2 set lamps. I have been wanting the lamps since seeing similar styles on a high-end cruise ship. They arrived quickly, securely packaged and from the moment I opened the box I... See more

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely... See more


Company details

  1. Lighting Shop

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(350)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was skeptical…but I was wrong

Usually I have been very skeptical when a product is advertised on social media, I’ve been bitten once or twice with poor quality products. This, is anything but that. I can truly say I am impressed with the product, would even recommend someone to buy it, and I would absolutely replace it if something happened to it. When I made my original order, there was an error on it. I contacted the company and the response was immediate and the correction was made in a very timely manner. I am impressed.

6 October 2026
Rated 1 out of 5 stars

Should be a zero

Should be a zero. My credit card was charged on 9/27. After tracking I noticed it was stalled. No reply from customer service after several attempts. SCAM

3 November 2026
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

Hi Donna,

I'm sorry your order got stuck in transit. That's frustrating, and I understand why you were upset.

But it's not true that we didn't reply. We answered every one of your emails, on October 25, October 29 and November 2, each time offering a free replacement or a full refund. You didn't see our replies, which you later confirmed yourself and you also apologized. Our replies were in your inbox the whole time.

You've since received a full refund, and we never kept a cent of your money. Calling us a scam is unfair, and I hope you'll update your review to reflect what actually happened.

Victor
Founder, Popular Lighting

Rated 5 out of 5 stars

I love these lamps

I love these lamps. When they arrived, I stupidly had them upside down. They stand nicely upside down and the light of course was odd. Once I figured out they were in the wrong direction and flipped them around, I just love them. I can move them around and create lighting as needed. They are on my dining room table for now. Do I need 2 more, maybe!

6 October 2026
Rated 5 out of 5 stars

I use them every single day!

I ordered two of the lamps, and although they are pricey, I am getting my money's worth. I've used them every day since they arrived. I move them around the house for lap quilting and for doing jigsaw puzzles. I quilt while we watch TV and my husband was not happy when I wanted the ceiling light on. Now I just use one of these lamps and both of us are happier! Easier for me to thread a needle now, too! And I like the look of them, and how they don't need cords -- just need to charge them up every few days or so.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

I purchased the gold 2 set lamps

I purchased the gold 2 set lamps. I have been wanting the lamps since seeing similar styles on a high-end cruise ship. They arrived quickly, securely packaged and from the moment I opened the box I couldn’t stop smiling. They are beautiful, impeccable snd 100% exceeded my expectations. If you are looking for warm, serene lighting for any room in your home, don’t hesitate. I have them in my bedroom on either nightstand. I am going to purchase 2 more. I am happy!

22 October 2026
Unprompted review
Rated 5 out of 5 stars

Very classy, good quality table lights

Loved the ads for my two table lights. I bought the brass coloured lights and they are very classy. They're very useful for dinner parties and sitting on the deck outside to help improve the ambience. I also emailed a query to the company which was answered the same day so great customer service.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Lamps elevate every room

The lamps are even nicer than I imagined they would be. Everyone that sees them loves with them. They are the perfect present and are now my gift of choice.
The product is excellent and so is the customer service. I made a mistake with an order and they responded immediately and resolved it right away - took the burden of correction from me. I couldn’t be more pleased, and you will be too!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Great products and very helpful staff

I bought several of the little rechargeable lights from Popular Lighting and found them extremely useful in places tricky to light. I also put some on the stairs and landings for safety. One of the lights would not recharge and Popular Lighting replaced it very quickly. They are a lovely company to deal with and have some great products.

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Love my new lamps

My name is Gloria, I'm married and over 70 and I chose to buy a lamp from your company primarily to reward you for your hilarious but very effective ads. At my age I really did not need more stuff, but I couldn't resist your pleas! I am more traditional in my wants so I searched your website and found a black tabletop lamp and got the extra lamp free. Everything about the process was easy. The lamps arrived promptly and now provide beautiful soft golden light in our bedroom. I still watch your ads and still laugh!🌷🌷🌷

10 October 2026
Unprompted review
Rated 5 out of 5 stars

Great quality!

I got some of the little automatic lights and they work great in the hallway. I had some of those dim, always-on, nightlights out there before, but I like that the automatic ones leave the area darker at night and only illuminate when needed. I used duct tape on the back to try out the locations before sticking them in place permanently. This was my second order from Popular Lighting - their quality is high, re-charging is easy!

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Love these lamps

Love these lamps! I bought 2 gold and they are perfect on my dining room table or anywhere in the house. Super smooth ordering process and arrived when they said they would with no issues. If that’s not enough the ads are terrific! Would totally recommend this company and these lamps.

30 September 2026
Unprompted review
Rated 3 out of 5 stars

Cheap product quality, poor UX/functionality for order mgmt

Revising my review based on company feedback...
Very cheap product quality (esp for the price tag), long shipping times and accurate tracking info vague or unavailable until close to delivery, nowhere on the order view is there a place to initiate a return/refund (instead you have to find their return policy on their website, which asks you to email them).

28 September 2026
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

Thanks for taking the time to write this. I'm sorry your order wasn't what you hoped for. Most of our customers feel differently, but if it's not for you, it's not for you, and that's exactly what our 100-day money-back guarantee is for.

A few things I'd like to set straight for anyone reading:

Shipping: your order was placed on Sunday, September 6 and delivered on September 13. That's 7 days international shipping, inside the 6-9 days we estimate for US orders. The estimated delivery time is shown at checkout before you pay, and every order gets a tracking link by email as soon as it ships.

Returns: you're right that a return starts with an email to us rather than a button on your order page. You don't have to justify anything. If you're not happy, for any reason, you have 100 days to send it back for a full refund.

Customer service: the first message we received from you arrived in the same hour as this review, so we never got a chance to help before it went up. The support team is writing to you right now to help you return the items.

Victor, founder of Popular Lighting

Rated 5 out of 5 stars

Quality Lamps- Seamless delivery

I am very pleased with the look, size and craftsmanship of the two Brilliance lamps I purchased. The lamps are gifts for my two adult children who are very particular about what furniture and accessories they like. The Brilliance lamps (in silver) will be perfect additions to their living space. I opened up each package to ensure the lamps were not broken and that they worked. The lamps arrived securely packaged and everything operated as advertised. The email updates from Popular Lighting was excellent from the time my ordered was placed, received and finally delivered.
I will order from this company again. Thank you.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Well-made

Well-made, good-looking lamps. I'm pleased with my purchase. Don't buy a cheap knock-off because you do get what you pay for!

5 August 2026

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