Popular Lighting Reviews 

335
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the practical motion-activated lighting products for providing reliable illumination in dark hallways, stairs, and cupboards, making everyday navigation much safer. Consumers also appreciate the exceptionally fast delivery times and the responsive, professional customer support team that resolves occasional issues smoothly. However, some reviewers were not happy with the battery life, noting that the devices lose their charge far too quickly and require frequent recharging. A few other people also felt that certain units malfunctioned, dropped from walls, or stopped working entirely after a relatively short period of use.

What people talk about most

Product

Users describe positive interactions with product, noting that the lamps arrive securely packaged and operate... See more

Quality

Reviewers highlight positive aspects of quality, noting that the lamps and sensor lights are well-made, look... See more

User experience

Clients share positive opinions on user experience, highlighting how simple, attractive, and easy these... See more

Customer service

Consumers find customer service to be positive, frequently praising the rapid responses and helpful support... See more

Delivery service

Reviewers express general satisfaction regarding the delivery service, frequently highlighting prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

I am very pleased with the look, size and craftsmanship of the two Brilliance lamps I purchased. The lamps are gifts for my two adult children who are very particular about what furniture and accesso... See more

Rated 5 out of 5 stars

These lights are just lovely! I replaced my bedside light with one of them and it’s been perfect - a nice, soft, light for reading the end of the day, reading on my Kindle, massaging some oil into my... See more

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more


Company details

  1. Lighting Shop

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

335 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(335)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Package arrived in damaged boxes

Package arrived in damaged boxes. The product itself is lightweight, flimsy and looks cheap. I was going to give them as a gift but will not as I am embarrassed at the quality. Shame - for $129 I was expecting a lot more.

9 June 2026
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

Hi Kirsty, thank you for taking the time to share this, and I'm sorry the lamp didn't meet your expectations, especially with a gift on the line.

Damaged packaging in transit and any concern about quality are things we take seriously, and I'd genuinely like to make this right.

Please reach out to us at info@popular.lighting with your order number and we'll sort out a replacement or refund right away.

We stand behind what we sell and want you to be happy with it.

Rated 5 out of 5 stars

These are exactly as they appear online

The light fixtures are exactly as they appear online. I really love them, they work great! Easy to recharge. Dimming is a bonus and I love that I can switch between the light temperature colors.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

I have been happy with my lights until the first charge.

I have been happy with my lights, but the first time one of them needed charging it malfunctioned, and no longer works. This is very disappointing. I have purchased 8 lights. How many of them will fail to charge?

13 April 2026
Popular Lighting logo

Reply from Popular Lighting

We’re sorry to hear one of your 8 lights stopped working after charging. We completely understand how disappointing that can feel.

We can also see that you’ve placed two separate orders with us over the years, which is why we’re especially sorry to hear you experienced an issue with one of the lights.

That said, a single faulty unit out of 8 purchased does not mean the remaining lights will fail. Thousands of customers use our lights daily without issues.

Please contact us directly at info@popular.lighting with your order details, and we’ll gladly help resolve this for you.

Rated 5 out of 5 stars

Great little lights. Safe stairs!

This was my third purchase and once again I am really pleased with the motion sensor lights. They are brilliant in the bathroom and on the stairs. There’s no need for any lights to be turned on now.
Really good customer service from the company who appear to genuinely value their customers.
I am not bombarded by emails but appreciate being alerted to a good deal!
Thank you!

13 April 2026
Rated 5 out of 5 stars

Great lights

Great lights. I've ordered some before but wanted to try a new type, oblong under and inside cupboard lighting for some hard to light areas of the house. Solid, nice looking and they work. I also ordered a couple for my Mum as a present. Thank you.

13 April 2026
Rated 5 out of 5 stars

These are excellent

These are excellent , have given to an elderly couple to light up a dark area for them , excellent and has now made it safe and easy for them .
Highly recommend.

11 April 2026
Rated 5 out of 5 stars

Amazing Customer Service

I had a problem with my first set of lights not holding the connection.

The returns address is not where the customer service is and felt disheartened.

Since then I have been liaising with Jillian and have had superb customer service...

My new replacement lights are fabulous!

So i was just unlucky the first time.

Very pleased with them and will probably buy some more now.. 10/10

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect to Highlight an Art Piece

I first purchased an 18 x 24 “Manhattan” poster (the classic cocktail) for an area near my Great Room wet bar. It’s a bit of a dark corner and I was looking for a subtle, unobtrusive way to low light/illuminate the art and slightly brighten the corner. This small wall scone type light is perfect for my application. I used 2 wall anchors to tightly secure the small base and within moments had a refined poster and corner highlight. No cords, rechargeable and looks like it was always there.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Great after sales service

Ordered 4 Sensa lights as a trial for buying more for a house renovation.
One of the units would not hold a charge and operate.
Jillian was extremely helpful to immediately arrange for a replacement unit and make things right.
Impressive after sales service.

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery. Great product. The only problem is the adhesive at the back of the magnetic disc, that attaches to the wall was not strong enough. I had to use double sided tape on one light. Apart from that they are great.

9 March 2026

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