Popular Lighting Reviews 

327
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness and ease of use, working exactly as described. Many people appreciate the long-lasting battery charge and quick recharging, making the lights very convenient for various applications like stairs, cupboards, and hallways. The company's customer service is consistently highlighted as excellent, with reviewers noting prompt and efficient resolution of any issues. However, some customers also noted issues with product reliability, experiencing units that stopped working, had flaky connections, or faulty sensors. A few other people also felt that the battery life was shorter than expected for their usage, requiring very frequent recharging.

What people talk about most

Product

Customers had positive experiences with the product, praising its functionality, ease of use, and stylish... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the lights as excellent, wonderful, and... See more

User experience

Consumers find the user experience to be positive, highlighting the simple, clean, and attractive design,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction and ordering multiple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely... See more

Rated 5 out of 5 stars

Yes, we're very happy with them - 2 on the stairs and one in the airing cupboard. (no need for wiring, door switch or separate sensor). They are brighter than expected, come on quickly when you appr... See more


Company details

  1. Lighting Shop

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(327)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

A great company who truly value their…

A great company who truly value their customers. Cant fault Customer Service dept who resolved a problem of customer's making, not theirs, quickly and efficiently.
Product bought, Sensa lights, great purchase. One happy customer who can recommend this company.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I was very sceptical about these sensor…

I was very sceptical about these sensor lights, however they are amazing. So easy to install and you charge them as you would your mobile. I’ve got them on automatic mode and it makes me smile each time they light up when i walk past 😁

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed customer

I bought the small round lights for the stairs and they are excellent so I then bought 5 of the motion strip lights for under the kitchen worktops as in their adverts they show them in this position. Firstly had difficulty getting them to stay up, they kept falling down. Secondly they are useless for prolonged time on as they run out of battery very quickly. Popular Lighting have since confirmed they are only for sensor lighting not continuously on. Would NOT recommend for under worktops as they are useless.
In cupboards they are fine.
An expensive and useless purchase.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

I Never received a light

No light was received at At my apartment, 420 Nelson street Dalhousie New Brunswick E8C2B8

10 October 2025
Popular Lighting logo

Reply from Popular Lighting

We’re very sorry to hear about your experience. The shipping carrier has confirmed that your package was unfortunately lost in transit and notified you directly via the link we sent you before. We completely understand your frustration, and we’ve already arranged for a new order to be sent to you right away.

You’ll receive tracking details as soon as your replacement ships. Thank you for your patience and understanding.

Kind regards,
Popular Lighting Team

Rated 5 out of 5 stars

Great invention

I purchased a set a few months ago for the darker areas of the house. Really useful and don't appear to need recharging very often. Bought a set as a Christmas present and then decided to order another set for ourselves again as you can't have too many. Very useful for the stairs now the evenings are dark early. Found it great for the bedroom as you don't disturb your partner if you need a trip to the bathroom. Would highly recommend this product. So nice to find a genuine product that works well at an affordable price.

10 October 2025
Rated 5 out of 5 stars

Love these lights

Love these lights, very useful in the low light of winter evenings in providing hands free safety lighting on the stairs and kitchen. Easy to use and charge. Excellent customer service too.

7 October 2025
Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery. Love these lights. We have them on the upstairs landing. Work really well if you have to get up during the night.
Highly recommend.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

How do I obtain a refund

I would love to be able to review the product, but it appears to be stuck in transit. How do I get my money back?

29 September 2025
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

We are very sorry to hear your order seems to be stuck in transit. That's a frustrating experience, and we want to sort this out for you immediately.

Could you please email our support team at info@popular.lighting with your order number and the name you used for the purchase?

Once we have your details, we will track down your package or process a full refund for you right away. Thank you for your patience.

Rated 5 out of 5 stars

Excellent little lights very useful and…

Excellent little lights very useful they last for a long time I’ve charged once from new and I haven’t had to charge again since and it’s now October and they are used in my integral garage 2 or 3 times daily. Very good price and delivered quickly.

4 August 2025
Rated 5 out of 5 stars

Absolutely wonderful sensor lights

We are very happy with these lights, as they are beautifully sensitive in the dark, and yet are clever enough to know when it is daylight. We no longer have to put the light on to come down the stairs, or to go to the toilet during the night. Great product thanks.

3 September 2025
Rated 4 out of 5 stars

Issue resolved - totally satisfied

I recently had an issue with 3 lights I purchased. These lights did not operate as effective as I expected. I was very disappointed and started to lose confidence in my purchase.After making contact with the company to explain my concerns, the CEO immediately contacted me and showed a strong desire to rectify the problem. The lights were replaced within days, no questions asked and are working well. I am very happy with the lights that were replaced. I was very impressed with the follow up that was made and the consideration that was given to me. I have a renewed confidence that Popular Lighting are committed to ensuring their customers are happy and their products are of high quality. A very satisfied customer now.

29 September 2025
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

Thank you so much for taking the time to update your review. We sincerely appreciate your patience and for giving us the opportunity to make things right.

Our goal is to ensure every customer is happy with their purchase, and we're delighted to hear that your new lights are working well and that we were able to restore your confidence in our company.

Thank you again for your valuable feedback. We're here if you ever need anything in the future.

Best regards,
The Team at Popular Lighting

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