porterelectronics.com Reviews 

133
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for being in excellent condition, working perfectly, and often looking and functioning like new, even for refurbished items. People frequently highlight the exceptional quality of packaging, ensuring items arrive safely, and many appreciate the quick and timely delivery service. Reviewers also find the prices reasonable and affordable, making it a go-to source for hard-to-find electronics and appreciating the helpful and honest customer service. However, some people mentioned that shipping and delivery took longer than expected, with some waiting a few weeks for their items to arrive or for updates on their order status.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition and... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that refurbished items, such... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting timely and fast... See more

Order

Customers had positive experiences with their orders, with many expressing satisfaction and a willingness to... See more

Price

People report positive experiences with pricing, consistently finding products at affordable and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed this vintage electronic item so I could continue to do work for a lawyer who still likes to dictate memos and letters the old fashioned way. I couldn’t find it anywhere on the internet except... See more

Rated 5 out of 5 stars

The DVD recorder we purchased was great. It arrived packaged so well, it had so much bubble-wrap. It worked great. However, being a "newer" unit (Sony RDR-GX360 DVD Recorder - HDMI), it was affected b... See more

Rated 5 out of 5 stars

First, the willingness to ship the player to relatives in Oregon so we could pick it up and return to our home in Alaska was outstanding. Secondly the time & effort of extremely good packaging was ve... See more

Rated 5 out of 5 stars

If Porter Electronics has what I'm looking for, I don't bother to look anywhere else. It is my go-to source for refurbished electronics. Units look and work like new out of the box. Plus if needed, th... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(133)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impossible to find vintage item

I needed this vintage electronic item so I could continue to do work for a lawyer who still likes to dictate memos and letters the old fashioned way. I couldn’t find it anywhere on the internet except at Porter Electronics. I ordered thinking maybe it would work, maybe it wouldn’t, but it is in excellent condition and works like a dream! So impressed! I will probably buy another one soon if there is one available.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Canon GL2 Rebuilt

The refurbished Canon GL2 works like it's brand new, exceeding expectations. Thanks for a great value for the money. Any chance you will fix up a Canon XHA1s?

25 May 2026
Unprompted review
Rated 5 out of 5 stars

If Porter Electronics has what I'm…

If Porter Electronics has what I'm looking for, I don't bother to look anywhere else. It is my go-to source for refurbished electronics. Units look and work like new out of the box. Plus if needed, they include helpful hook-up instructions together with a remote, if applicable. Purchased a refurbished Sony DVD/VCR Combo (as I have an extensive library my deceased husband left years ago now and it's still reliable and working perfectly! Many thanks to Porter Electronics!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchased just what we wanted at a…price we could afford

Purchased just what we wanted at a price we could afford. We are listening to the great Bose quality sound and a simple to use system. We had a glitch with the CD player and communicated that to Porter Electronics. They ask for us to send it back to them for replacement at no cost to us. System replaced promptly and all is good! We also purchased the extended warranty and have peace of mind that Porter will be there for us.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Ordering Experience & Delivery Timetable

Everything was as promised and the product still works to date. Delivery was timely and trust was rewarded and hence i will shop the site whenever i feel there might beanything there to meet my needs or wants at a fair price and without worry as to the quality.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company for old electronics that…

Great company for old electronics that are hard to find nowadays without over paying. I was able to get a remote for my panasonic pv 9662 vcr that I couldn't find ANYWHERE else. Overall a great company that I already love oh and delivery was great too! Packaging very secure and what not and arrived rather fast across borders. (From America to Canada)

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Hides behind "we are a small family business"

UPDATE:
They said they responded. LOL. The response was an automated response was to my incomplete transaction on their website. I had near $800 in that cart waiting for them to respond before i placed a second order to fix the first order. I stand by my one star review!! pls see below:
Hi john,

You recently visited our online store and we noticed that you didn't complete your order for the following items:

4 x Star TSP100 Monochrome Direct Thermal Receipt Printer (TSP113U)
Interface Options : USB
We would love to earn your business, and would be willing to offer FREE SHIPPING on any order over $50 using coupon code below.
This is a limited time offer.
Enter coupon code porterfreeship during checkout to receive free shipping!

To complete your order right now, just click on the link below:
Complete Your Order

We look forward to receiving your order!
Porter Electronics

MY ORIGINAL POST:
i keep hearing "we are a small family run business"... that doesnt mean they dont have to call you back, respond to email when you have a problem. I have been calling them for days!! I had to dispute the purchase. Still No Call or Email!!! ZERO stars for customer service if i could give ZERO stars. I feel like they hide behind the facade of "small family run business". They may have gotten better reviews in the past but this is an up to date experience. LOOK FOR ANOTHER ON_LINE RETAILER!!

30 April 2026
Unprompted review
porterelectronics.com logo

Reply from porterelectronics.com

We’re sorry to hear about your frustration and appreciate you taking the time to share your feedback.

After reviewing your case, we can confirm that all of your emails and outreach were received on the same day, and our team responded to each of them that same day as well. Based on this, it appears our replies may not have reached your inbox—sometimes messages can be redirected to spam or junk folders, so we recommend checking there.

We do our best to respond as quickly as possible, especially when there is a concern with an order. That said, resolving issues can sometimes take more than just a few hours, and we kindly ask for a bit of patience to allow our team the opportunity to review and respond appropriately before assuming no action is being taken.

We understand how concerning this situation must feel, particularly with an order of this value, and we are more than willing to continue working with you to resolve it. Please reach out again so we can ensure you receive our communication and bring this to a proper resolution.

Rated 5 out of 5 stars

Combo DVD/VHS VCR Purchase

The combination DVD/VHS VCR unit was received timely in good condition and has been running perfectly for the past month on a nearly daily basis. Item was packaged well to avoid damage from shipping. Documentation was excellent and made setup and operation easy. I highly recommend using Porter Electronics for purchasing refurbished electronics.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Sony under cabinet radio/Cd player

I did have a couple of issues with my product. I contacted Porter, several times (corresponding with them). Sometimes it took a few days for them to get back to me, however, the important thing is, they did. They are willing to help and make things right, which in today's world is hard to find. They for sure do stand behind their products.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Years ago I had a Hewlett-Packard HP…

Years ago I had a Hewlett-Packard HP 50g for use in my architecture practice, mainly for structural engineering. But my tiny business failed in the '08 financial crisis. I chose to retire. I had no real use for my much loved Hewpie. So I gave it to an acquaintance whose - I think it was a 48 had failed.
Long after I have a personal project in the way of changing my mobility scooter from SLA AGM to LifePO4 battery, and setting up a solar charging system for portable use. And suddenly I dreamed of having my 50g back. But how? They have been out of production for a long time.
Porter Electronics to the rescue! For a very reasonable price my new Hewpie arrived! It may be fourteen years old but it looks and operates like a new one. I'm again in RPN heaven, and am learning a new type of engineering so that the physical aspects of my project don't anger the pixies. Thanks to the good folks at Porter Electronics.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy Man!

After approx. 30 years, my 93year old father's Bose died. He used it every night to go to sleep. After looking everywhere for a replacement and not finding one like his, I discovered Porter's. They had just what I wanted at an affordable price. He was like a boy at Christmas when he opened the box (very well packed). Thank you Porter's for making my Dad so happy!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

My first purchase from Porter was OUTSTANDING!!

This was my first purchase from Porter Electronics and I am very impressed. I bought a wonderful refurbished Bose Wave Music System. It shipped and arrived quickly and was well-packed. Bose hasn't made this unit for many years but the one I received looked and functioned like it was brand new. I will definitely shop at Porter again!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Very real and sincere

Very real and sincere, accurate listening to my problems with my Sony 4 disc/radio player. They diagnosed CORRECTLY over the phone what i would need and instead of making more money and selling me an entire 2 component set, which they had, she told me they could perfectly match my good upper component with a refurbished bottom part. It's like new! They know their product and are very nice and very honest. Quick delivery, too! And it did NOT cost an arm and a leg! So glad the Lord led me to Porter Electronics!!

11 January 2026
Unprompted review
Rated 5 out of 5 stars

One of a kind business!!

This is one of the only reputable companies that I could find the item I was looking for, and they had it in stock. They delivered fast, and the entire shopping process was a cinch. I will be coming back to purchase other legacy media players from them, just as soon as I have the chance!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Heart Broken

I was heart broken when my Bose 5cd changer broke over the holidays. Porter Electronics provided me a way to replace my cd changer at a reasonable price. Enjoying my replacement very much.

18 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look