I purchased a TravelPro suitcase from Amazon. I didn't realize that the order was shipped by Amazon Prime, however the seller was Portmantos. The suitcase was delivered to me, but I did not even open... See more
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I ordered Travel Pro luggage on Amazon from Portmantos. There was no disclosure that returns were different than normal Amazon returns. The luggage arrived and we used one time. The handle malfunct... See more
Company replied
Called before purchasing online to make sure that it was the correct product. The woman on the phone was kind to look it up in her system to confirm. Once I placed the order, it got shipped the very... See more
Company replied
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across... See more
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Company details
Information provided by various external sources
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
Contact info
260 liberty st, 08840, metuchen, United States
- 2122066999
- info@portmantos.com
- portmantos.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Lipault Roller Bag Duffel
Awesome roller bag duffel. Lightest duffel bag at 7.1 lbs. Durable fabric. Beautiful teal color and wish additional colors were not sold out.

Reply from PORTMANTOS
I ordered a Lipault wheeled travel…
I ordered a Lipault wheeled travel sachet from them I spoke to the representative who immediately located the bag and send it to me overnight The service was excellent
My Delsey spinner was everything that…
My Delsey spinner was everything that was described. Shipping was extremely fast. Will shop here again.
website has no inventory system
I made the purchase, waited for 5 days for the product to be delivered and finally they canceled the purchase, and returned the money, the site does not work with stock, I was without my Christmas present! I don't recommend this site
Great customer service!!
Lack of inventory? I think not!
After spending good amount of time, I found this product with an attractive price! I placed the order, and "went away"! Subsequently, they cancelled my order for lack of inventory. That can happen. I understand.
The funny thing is that the website still has the same product listed. It is available. But at $13 more than my purchase price! Lack of inventory? I think not!

Reply from PORTMANTOS
Awesome service
Awesome service. Order arrived superfast - well packed and it was at the best price on the market today. Highly recommend this business and I am a tough customer to impress yet here I find myself making a bookmark for any future need - my first stop!
Great backpack.
Exactly what I was looking for at the best price online
My bag arrived quickly and exactly as described! And I love it! My only recommendation to the company is to make sure the image of the item reflects what the consumer is purchasing. I was worried because the description was a floral description but the picture was a red bag. I took a chance and am glad I did. The item I bought was a replacement for my existing (and no longer available in stores) Tumi cross body bag. I don't care for the latest one in stores so I thought I might be able to find it online. Portmantos had the best price, it showed up quickly, and was brand spanking new! Great experience!
Great company to buy from…
Great company to buy from. Product came as promised and within a couple of days.
I'd never heard of Portmantos. Great first experience.
I'd never heard of Portmantos, perhaps because I reside on the West Coast. It caught my eye while I was doing price comparisons for a high quality but pricey backpack. It had the best price and I was leery. I took the plunge and 2 days later with no S&H costs, it arrived at my front door. I'm pleased as punch, do a fair amount of travelling, and will keep this store on my radar for future purchases.
Slow website
Slow website
The only problem I had is that the site is terribly slow. I'm sure PORTMANTOS is already aware of this. Sometimes the site is so slow that I'm never sure it's processing anything. I would click and wait up to 10 seconds before packets were received.
Satisfied customer
Our first time purchasing here. We were not sure if we should buy through Samsonite website instead at first because the suitcases are quite pricey and we were buying 2. But because of the price, we ordered 2 Samsonite Spinner suitcases through Portmantos.
Fast shipping. In original packages. The price is the best. We continue to look through the website for more product. We will definitely purchase more items from them.
Thank you for your service.
Our backpack came in less than 2 weeks…
Our backpack came in less than 2 weeks and was a better deal than anywhere else! We love it! Thank you!

Reply from PORTMANTOS
Happy in the end!
After placing an order, I became a bit concerned because I read some bad reviews. Tried contacting them and this was their biggest failure (lost a ⭐️ as a result). BUT…my package was shipped and arrived on time! I ordered a 3piece Samsonite Luggage Set. Best price online and exactly what I expected. Kudos to the warehouse guy who was there on Labor Day and assured me that he had the order and would be packing it that day. He really saved the day for Portmantos and deserves a raise!!!!!

Reply from PORTMANTOS
The site advertised luggage as…
The site advertised luggage as available. After my purchase, I got an email stating they did not have the luggage in stock. As of today, their website still lists it as available.

Reply from PORTMANTOS
Great experience!
I was thrilled to see the exact bag I wanted on their website, lower price than most places. The ordering process was easy and my bag arrived, well packaged, within days. Would definitely order from them again!

Reply from PORTMANTOS
Easy to use website and Ordering Procedure. Prompt Delivery and Good Packing
Easy to use website with good description of items. Simple ordering procedure. Prompt delivery. Well packaged. Would deal with them again.
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