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Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

Company details

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Information provided by various external sources

Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


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3.3

Average

TrustScore 3.5 out of 5

470 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly Recommended

I was able to order a custom built PC which met my requirements perfectly. I placed my order on a Friday and the PC was delivered on the following Wednesday. Excellent quality and customer service as well as great value for money.

9 November 2022
Unprompted review
Rated 3 out of 5 stars

Delivery Request Totally Ignored

I asked both by your chat line and sent an email asking you if delivery to me would not be likely to reach me by the Friday 28th to hold delivery until the week commencing the 7th November because as I explained there would be no one to accept delivery on the week commencing 31st October due to us being away that week. In spite of that you actually shipped shipped on the 28th without ordering a Saturday delivery so there was no way that we'd be in to accept delivery on Monday. The delivery people just left it in our porch on Monday and there it stayed in a totally insecure area for a week, fortunately we did find it on our return.
By the way the screen is fine, shame about the power brick not being UK specification but it works with the supplied adaptor.
Not a pleasant buying experience

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Rcommendation

The whole process from pre-order to delivery went without a hitch. Only needed 1 subsequent telephone help call which was rapidly dealt with. Similarly a faulty keyboard was replaced on a next day delivery.
Absolutely no problem strongly recommending this British Company

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. When I wanted to upgrade to Windows 10 Pro, they sent the key on return email. The computer is all and more I need and has been great for my music production. Very fast processor.
All in all, a fantastic system and would highly recommend👍

8 December 2021
Unprompted review
Rated 5 out of 5 stars

The spec was excellent value

The spec was what I wanted at a sensible price.The reviews were very positive and a 3 year guarantee was included.
I bought my AIO 103 Direct from Portus and it arrived as promised, well packed and was up and running in less than 15 minutes. It is as good as expected and never missed a beat. I would recommend Portus as a company to deal with. Nice to see a British company doing what used to be the norm.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

I bought this computer for my wife and…

I bought this computer for my wife and she loves it, being an all in one it takes up little room, it is quiet and certainly ticks all the boxes for her. In fact when my old desktop pops it's clogs I will definitely be buying one for me from Portus. Excellent customer service and from order to delivery it was next to no time.

1 November 2021
Unprompted review
Rated 3 out of 5 stars

You get a lot for your money with a…

You get a lot for your money with a Portus PC and my budget was limited.

I found the support very friendly and quick.

Only complaints are that I find it very noisy (they took it back and tried to reduce it, but could not do it) and you can't use it as a second monitor which I had hoped to do.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

VERY happy with my purchase

Was VERY happy with my purchase from Portus. The package arrived when they said it would, the computer worked brilliantly and they even volunteered to take the packaging back for recycling (which I didn't take advantage of as I had another use for it). Couldn't fault them. Would highly recommend.

21 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent support

The extensive help I received when Windows 11 failed to find my printer.
The computer itself is exactly what I paid for: fast, quiet and reliable.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

Dealing with a small company for a new…

Dealing with a small company for a new Pc was so much better than the using usual big outlets.
Their knowledge and personal expertise in their product was excellent.
Prices for what you get were unbeatable and the quality of the Pc was second to none, just wish I knew they existed before my previous purchases.

23 June 2022
Unprompted review

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