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Positive Lending Reviews 

517
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently described as outstanding, with many appreciating its efficiency and the ease of the overall process. Reviewers highlight the quick response times and clear communication, making the experience straightforward and stress-free. Many people also felt well-supported, noting the team went above and beyond to understand and accommodate their specific needs. Consumers frequently mentioned feeling informed at every step, with personalized attention making complex processes manageable. This dedication and expertise truly made a difference for users, leading to successful outcomes.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer service,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response times, highlighting that advisors are... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't have asked for a better service or more support that we received from Positive Lending. Everyone we dealt with was so helpful and professional, but we must particularly thank Gillian for r... See more

Rated 5 out of 5 stars

All matters were dealt with in a professional manner for which I'm very grateful. The arrangement was finally instigated after a lot of grief for Ben and Mark caused by the inefficiency of the lend... See more

Rated 5 out of 5 stars

I passed a client to Brad to deal with a second charge. This particular client was keen to sort this out as quickly as possible and had already spoken to some other providers who were quite pushy in t... See more

Rated 5 out of 5 stars

I have recently had to arrange interim funding for a very important large payment I had to make quickly. Positive Lending have been wonderful towards this and I can say now that I can make it now. Not... See more


Company details

  1. Mortgage broker
  2. Finance broker

About Positive Lending

Written by the company

Founded in 2008 Positive Lending are industry leaders in Specialist Finance.

We are directly authorised by the Financial Conduct Authority and have won more than 25 industry awards in specialist finance.

Every year we arrange thousands of specialist loans for our customers, either directly or via 9000 mortgage brokers who recommend our services, so rest assured that you are in safe hands.

We can support with specialist lending solutions including:

  • Bridging loans
  • Second Charge Mortgages
  • Residential Mortgages
  • Buy to Let Mortgages
  • Commercial Mortgages
  • Development Finance
  • Equity Release and RIO

We have an unrivaled and extensive panel of lenders giving us the power to search the whole of the market and help find the perfect solution for your financial needs.

Our exceptional team are dedicated to supporting clients in making their property dreams a reality.

Visit our website

All the best Specialist Lending Solutions

Written by the company

Second Charge Mortgages
With a whole of market product range, exclusive products, transparent fees and superb service, we’re Positive we can find you the best second charge mortgage outcome for your clients; discover more and meet the team
Bridging Loans
Our bridging experts promise you the best rates on the market, AIPs in 4 hours, a specialist valuer panel who are selected for speed, expert bridging solicitors and focussed underwriters. When it comes to bridging, Positive is the packager of choice.
Specialist Residential and Buy to Let
For customers struggling to secure mortgages on the high street, our expert Mortgage Desk are on hand to help. So if you have a specialist residential or buy to let case that’s difficult to place, take a look at how we can help you.
Commercial Mortgages
Our team of lending experts give you access to a wide range of specialist lenders and private funders. When it comes to commercial mortgages; we’ll make sure your clients get the best outcomes available.
Development Finance
We ensure that we meet your clients’ project needs and deliver high returns for their investments through competitive pricing and prompt delivery of funds.
Equity Release & RIO
We have a great range of products designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.

Contact info

4.9

Excellent

TrustScore 5 out of 5

517 reviews

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4.9

All reviews

(517)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

In my 35 year + experience working in the mortgage industry as an adviser, it's rare to come across a packager with good attention to detail and efficient service. I am pleased to say that Positive Lending is one of those rare companies. I dealt with Ed Barnes, who was always courteous, prompt, thorough and efficient. I would not hesitate to use their service again.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Kieran and Georgia were fantastic in…

Kieran and Georgia were fantastic in finding us a great product which really helped us to shift our debt to a much more manageable format. We had a couple of hiccups with getting the house valued, but with their help we managed to get everything finalised and now we're in a much better financial situation. A huge thanks to Kieran, Georgia and Positive Lending - I can't recommend them enough!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic team

Fantastic team - helpful and very professional indeed. Declan and Georgia have been superb through this process

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Celi

I dealt with Celi recently on a purchase application for mutual clients. Over the years we have dealt with many different packagers and Celi was really efficient and her communications was excellent. Application to completion in less than 2 months and very happy clients.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Gillian Howard and Brad Mcgonigle …

Gillian Howard and Brad Mcgonigle have been fantastic in their professionalism to help me with my application they have gone above and beyond their call of duty when I was under fantastic pressure in respect of my application they are very caring and patient. I was always kept updated on a regular basis. I cannot say enough regarding Gillian and Brad they are both fantastic people and brilliant at their jobs both take care a pleasure I would not hesitate to recommend Many Thanks
P T Morgan

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Celi was great

Celi was a joy to work with - prompt on answering, efficient on decision and solutions. Any future cases I will ask for her specifically.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Georgia and Declan have been amazing…

Georgia and Declan have been amazing throughout the whole process. There was a lot of back and forth, but both remained so helpful and informative reassuring me at every stage, right through to completion. I could not recommend the company more, but specifically a big thank you to the both of them.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Our process with Positive Lending was…

Our process with Positive Lending was smooth and comfortable from start to beginning. Declan and Suzanne were faultless in their communications and very clear throughout with no issues or challenges.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Richard Johnson and Georgia McGonigle

I can not thank Richard and Georgia enough for their help. They made the whole process seem so smooth and were always available to answer all my questions and query’s, whatever the time. Would highly recommend this company.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you to Brad and George for helping us through this! Really helpful and always quick to respond. Thank you so much

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Second Charge Mortgage

Brad and Georgia at Positive Lending could not of been better, from the outset of getting in touch Brad was so helpful and guided us through each stage of the process, his honesty and knowledge was second to none, felt we could ask anything and the communication was great. Georgia was so helpful when submitting all of our paperwork and no question went unanswered, with her hard work we managed to complete quicker than planned and without a hitch! Would highly recommend both.

22 October 2024
Unprompted review

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