Postal Pantry Reviews 

208
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have found the Postal Pantry an absolute joy during lockdown, and will continue to use them in the future. Prompt deliveries, helpful staff, and an ever growing range of products. They are open to... See more

Rated 5 out of 5 stars

Very impressed with postal pantry. My order arrived really quickly and each item was really packaged with care and arrived in perfect condition. Items bought for a birthday hamper. Things you don't us... See more

Rated 5 out of 5 stars

For weekly groceries and for sending gifts and hampers, I would thoroughly recommend The Postal Pantry Company. I recently asked them to help with a bespoke vegan gift hamper and they quickly put tog... See more

Company replied

Rated 5 out of 5 stars

Excellent product (laundry sheets - I'll not be going back to the thick liquids or powders that clog the washing machine), but also fast and efficient service. The p&p was a bit pricey though. Interes... See more

Company details

  1. Grocery delivery service
  2. Corporate gift supplier
  3. Delivery Service
  4. Gift shop
  5. Organic Food Shop
  6. Organic shop

Written by the company

We’re on a mission to make sustainable living effortless. Discover a curated selection of eco-friendly pantry staples, home essentials, and wellness products delivered right to your doorstep. Join us in our journey towards a greener, healthier future, one sustainable choice at a time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recomended and highly appreciated.

We have found the Postal Pantry an absolute joy during lockdown, and will continue to use them in the future. Prompt deliveries, helpful staff, and an ever growing range of products. They are open to suggestions for new products and often give us free samples. Highly recomended in evey way!

7 May 2021
Rated 5 out of 5 stars

Great free home delivery on local…

Great free home delivery on local products means that I can continue to support local businesses from the comfort of my own home.
Very responsive to requests/suggestions for stocking products I like and can’t get within a short commute.
And competitively priced.
Recommend.

27 April 2021
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Reply from Postal Pantry

Hello! Thank you very much for taking the time to share your feedback on our service - it really means a lot and we look forward to seeing you again soon. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Great little company you must try!

Fantastic service, it all arrived within two days of ordering. Items really well packed.
Very good value for beautifully made products.
We will definitely be back for more😋

25 April 2021
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Reply from Postal Pantry

Hi Karen. Thank you so much for your review - as a small business it really means a lot to us! All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

Excellent customer service

I recently purchased a Williamson’s Earl Grey Elephant tea caddy - beautiful! Good selection of items available and fairly priced. After placing my order I was kept informed re delivery and the item arrived very quickly. I’ll use this company again and I’ll recommend to friends.

22 April 2021
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Reply from Postal Pantry

Hello Cathy. Thank you so much for your lovely review! We all really appreciate you taking the time to share your feedback with us and for recommending us to friends. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Excellent service

18 April 2021
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Reply from Postal Pantry

Hello Carol. Thank you so much for your review - it really means a lot to us as we always strive to provide excellent service! All the best, The Postal Pantry Co.

Rated 4 out of 5 stars

Present looked great as expected

Present looked great as expected. It was a day later than the original time frame but it arrived well and in good order.

12 April 2021
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Reply from Postal Pantry

Dear Susie.

Thank you very much for taking the time out to provide feedback on our service. It's great to hear you were pleased with the present you had ordered from us but we are really sorry it arrived a day later than expected. We try our best to communicate as accurate as possible delivery time scales to our customers, but often these can on very rare occasions fluctuate slightly due to delays in the Royal Mail post service over busy periods and over the Easter Bank Holiday in this case.

Once again, we apologise for any inconvenience caused.

Kind regards,

The Postal Pantry Co

Rated 5 out of 5 stars

Over and above

Postal Pantry went out of their way to assist me with my purchase. It was originally out of stock and they kept me informed as to availability and then made my purchase super easy. The goods were delivered in a reasonable time but were packaged exceptionally well. A really exceptional service.

12 April 2021
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Reply from Postal Pantry

Hello Pauline. Thank you so much for your review! As a small family-run business, we pride ourselves in offering excellent service to our customers, so are really pleased to hear your lovely feedback. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

First impressions

We used Postal Pantry for the first time recently and were very pleased with the value for money, speedy delivery and packaging. Will be using again when we run out of our eco friendly products.

7 April 2021
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Reply from Postal Pantry

Hello. Thank you very much for your review! As a small family-run business, this is so lovely to hear and thank you so much for supporting us. All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

It is Great to Support a Local Business

The Postal Pantry supply a wide range of goods and are always expanding their stock. Delivery excellent as well, always during the time scale stated..
Free delivery on a Saturday is useful and economical.

4 April 2021
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Reply from Postal Pantry

Hello Celia. Thank you very much for your lovely review! We all really appreciate you taking the time to share your feedback with us and look forward to seeing you again soon. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Excellent service and products

An excellent range of high quality products. Brilliant and friendly customer service - they were very helpful when I forgot to add a product to my order. Extremely fast local delivery too, being able to choose a time slot is much appreciated!

2 April 2021
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Reply from Postal Pantry

Hello! Thank you so much for your review - we all really appreciate it and look forward to seeing you again soon. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Each time you have gone over and beyond…

Each time you have gone over and beyond the service you suggest
making sure an order is fulfilled and earlier than expected when Bread is in the Delivery Thank you so much

2 April 2021
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Reply from Postal Pantry

Hi Bridget. Thank you so much for taking the time to share you experience with us - this is so great to hear as we always like to go the extra mile with our service! All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

Happy customer

Easy website to navigate, a wide range of products and incredibly quick delivery - brilliant!

24 March 2021
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Reply from Postal Pantry

Hello Ann. Thank you so much for taking the time to share your experience with us. We try to make ordering from us as easy as possible, so it's great to hear the website is easy to navigate. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Great variety and quality

Love their products.

21 March 2021
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Reply from Postal Pantry

Hi Amanda. Thank you very much for your review - it really means a lot! All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

Great company!

Fast delivery and well packaged - much better than a lot of the big companies!

19 March 2021
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Reply from Postal Pantry

Hello. Thank you so much for your review! This is so lovely to hear and thank you for supporting us. Kind regards, The Postal Pantry Co.

Rated 4 out of 5 stars
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Reply from Postal Pantry

Dear Joan. Thank you very much for taking the time to share your experience with us.

We would love to hear more about your experience, especially in relation to the pricing, so that we can use your valuable feedback to help improve our service. Please reach out to help@postalpantry.co.uk with any further comments.

Kind regards,

The Postal Pantry Co.

Rated 5 out of 5 stars

The range of goods is extensive and…

The range of goods is extensive and growing; the website works pretty well for someone like me who is not very computer literate, and the deliveries have always been as promised. Good company to buy from.

16 March 2021
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Reply from Postal Pantry

Hello Michael. Thank you for taking the time to write such a lovely review! We try to make ordering with us as easy as possible for everyone, so we're really pleased to hear our website works well for you. Kind regards, The Postal Pantry Co.

Rated 5 out of 5 stars

Great range of products

Easy to use website. Always deliver on time, and some great products.

16 March 2021
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Reply from Postal Pantry

Hello. Thank you so much for your review! We’re all so happy you loved your experience shopping with us and we look forward to seeing you again soon. All the best, The Postal Pantry Co.

Rated 5 out of 5 stars

Great company

Great company, efficient and very friendly service. Always so polite.

16 March 2021
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Reply from Postal Pantry

Hello Monique. Thank you very much for feedback! We all really appreciate you taking the time to share your feedback with us and look forward to seeing you again soon. Kind regards, The Postal Pantry Co.

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