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Rated 5 out of 5 stars

Ordered a postcard with Postaly, I had a few questions so I contacted their customer service. They replied to all my questions very proffesionaly. Will use again. Michael

Company replied

Rated 5 out of 5 stars

I've never written to a celebrity before, but wanted to extend compassion to an individual facing health challenges. I liked the idea of a personal letter being sent and used Postalie. I woke up in th... See more

Rated 1 out of 5 stars

I have to say that your CAPTCHA is terrible. Every time the CAPTCHA appears, it is incomplete. Whether it's on your phone or on your computer. So every time I verify it, I always have to rely on luck,... See more

Company replied

Rated 5 out of 5 stars

Postaly's website is simple and easy to use and appears to be serious and trustworthy. It pleases me that there is platform that allows for contact with otherwise "difficult to reach" people. I would... See more

Company details

  1. Courier service

Written by the company

Postaly (formerly: postalie.com) is the first social network on paper. We help people connect with their loved ones by sending real postcards or send letters anywhere, privately and securely.


Contact info

4.2

Great

TrustScore 4 out of 5

179 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Stay connected

I really like postale it’s simple and easy to use . It’s a good way to stay in touch with your loved one !

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thank you for your feedback Tiphany and for using Postalie to send your postcards online.

Rated 5 out of 5 stars

Super Quick and Easy.

Super Quick and Easy.
The output correspond perfectly to my expectations :)
Card sent to all my grandparent !

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Hope your grandparents liked your postcard Alex :-)

Rated 5 out of 5 stars

Amazing service

Amazing service. The product is great and it really helps people around the world connect in a more personal way.

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thanks a lot for your review Ale! Thanks for trusting Postalie to send postcard :-)

Rated 5 out of 5 stars

Best app to use

Best app to use ! Especially for christmas, NYE and Birthday! I recommend!!

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thanks a lot Marie! We're glad you used our service :-)

Rated 5 out of 5 stars

Amazing app

This app is really nice, especially if you like photography. It lets you use your own photos and has a lot of features to personalize your postcards. It makes sending cards a lot easier and saves a lot of time.

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thanks a lot Aude! Hope your recipients liked your photos!

Rated 5 out of 5 stars

Sending postcards without having to do the queue at the post office

Postalie is really simple and efficient. I like the fact that you can preview and have a handwritten type of font. And my friends always get super excited when they receive postcards from my recent trips.
I mean I can simply send a postcard of a picture taken from my phone, without having to print nor do the lines at the post office.
It’s actually super practical and fast!
I highly recommend it

24 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thanks for your review Boutayna! We're glad your friends liked the postcards your sent them :-)

Rated 5 out of 5 stars

Really easy to use

Really easy to use, with no account to create!
I recommend it

19 November 2020
Unprompted review
Postaly logo

Reply from Postaly

Thanks a lot for your review Matthieu, thanks for using Postalie to send your postcards online :-)

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