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Posterlounge.com Reviews 1,576

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including canvases, posters, and frames, often noting the excellent print quality and sturdy materials. Many people are also satisfied with the wide selection of products available and the user-friendly website for ordering. However, some customers experienced issues with delivery services, citing delays, damaged packaging, or difficulties with tracking. A few people also reported receiving items with minor damage, such as bent frames or folded posters, or found the print quality to be less sharp or vibrant than expected, especially for larger sizes.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often highlighting the high standard of prints,... See more

Quality

Clients share positive opinions on quality, frequently praising the first-class quality of posters, canvas... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised the fast shipping, with... See more

Order

People report ambiguous experiences with order. Many customers praise the efficient and painless ordering... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the prompt,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great poster perfect in every way only thing that let it down was the couriers Geniki who don't deliver and don't tell you the parcel has arrived so I had to do a lot of tracking to find where my post... See more

Rated 4 out of 5 stars

Fabulous Canvas, good quality and arrived to me from overseas in good condition. The Canvas did take about 3 weeks to arrive but that was down to... See more

Rated 4 out of 5 stars

Wide variety of designs and especially when they have a Sale you can get some high-quality deals. Got 6 framed Posters and apart from one Frame being slightly damaged (could fix it myself quickly) eve... See more

Rated 4 out of 5 stars

User friendly website. Good choice of products. Easy checkout. Good communication post order. I dropped one star due to length of delivery from order. Product is of very good quality


Company details

  1. Decoration and Interior Design Store
  2. Art gallery
  3. Artist
  4. Picture framing shop
  5. Poster Shop
  6. Wallpaper Shop

About Posterlounge.com

Written by the company

posterlounge-image

Wall art for every taste


We’ve been the specialist for wall art and wall decorations for over 20 years. In our online shop, you will find over 80,000 designs ranging from classic paintings to modern works of art. So, no matter whether you prefer a minimalist look or something more opulent, we have the perfect print for your wall.

Our prints are produced in our own art print house in Germany. We use only high-quality materials and rely on resource-efficient production processes. This means you can be sure you’re getting a high-quality product, that’s sustainable, too.

We deliver our prints to almost all European countries, making it easy for you to enjoy your favourite artwork in your home.

Visit us today and be inspired by our variety of wall art.

Discover now

What we offer

Written by the company

A wide range of products
✔️ Over 80,000 designs for every taste ✔️ Perfect wall art for any room ✔️ Modern and classic art for every style
Quality is important to us
✔️ High-quality prints on demand ✔️ ‘Made in Germany’: we have our own art print house ✔️ Quality that you see and feel
Frames and in-house framing
✔️ High-quality frames made of wood and aluminium ✔️ Different colours and sizes ✔️ We frame your print in our own frame manufacture
Customer service
✔️ We’re there for you – before, during and after your purchase ✔️ Personalised advice and support
Delivery and warranty
✔️ Your prints delivered to your home, safely and securely ✔️ Affordable shipping costs and secure packaging ✔️ 100-day return policy

Our promise

Shop without risk!

Shop without risk!
✔️ Our 100-day return policy gives you the reassurance you need that you’ll find the perfect print for your wall.
✔️ You can return your print to us within 100 days of receipt, without giving any reason.
✔️ Returns are free of charge.

Contact info

10% off at Posterlounge

Use the discount code TP10EXTRA and save on your next order!

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

Confused customer service.

I ordered a poster in July. They sent it to the wrong address. The second time it happened again, really annoyed as it was a birthday present for a friend. Today despite them letting me know it was returned to them I received it??

17 July 2025
Unprompted review
Posterlounge.com logo

Reply from Posterlounge.com

Hello Nathalie,

We are very sorry to read about the difficulties you experienced with your order. We completely understand your frustration, especially as the poster was meant to be a birthday present and the delivery process should have been smooth and stress-free.

Please accept our sincere apologies for the confusion regarding the shipping address and the mixed messages you received. This is certainly not the standard of service we aim to provide. We are already reviewing this case internally to understand what went wrong and to prevent similar issues in the future.

We are glad that you have now received your order, but we recognise that the experience did not meet your expectations. If there is anything further we can do to make this right, please don’t hesitate to reach out to our customer service team directly.

Thank you for bringing this to our attention. Your feedback helps us improve, and we hope we can restore your trust with a smoother experience next time.

With kind regards,
Your Posterlounge Team

Rated 5 out of 5 stars

Brilliant company

Second time I have used posterlounge. And very pleased with this company , communication is good and items well packaged.
My delivery date was cancelled but then was rearranged by UPS a few days later.
I ordered a large gallery print and wasn’t sure about type of frame to do it justice, but being able to look at the image with different frames and colours was helpful.
I am really happy with my choices and the shutter frame really does it justice.
Would highly recommend even the UPS delivery driver was very pleasant.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Quality Prints

I’ve ordered one canvas print and one acrylic print from Posterlounge and the quality on both is outstanding. Delivery is on the slower side, but as they ship from abroad I understand why, though it would be nice to see this improved. That said, the wait is worth it. I’ll definitely be ordering more in the near future — they make amazing art pieces for the home.

17 July 2025
Rated 5 out of 5 stars

Order came damaged

Order came damaged, I raised it to the customer service and I received a prompt answer and they accept the proposed solution so I'm changing althe review. Thank you very much and I do recommend this company.

8 August 2025
Unprompted review
Posterlounge.com logo

Reply from Posterlounge.com

Hello,

Thank you for your review. We are truly sorry to hear that your order arrived damaged. This is certainly not the experience we want for our customers.

Please contact us at support@posterlounge.co.uk so we can resolve this issue as quickly as possible. We hope to provide you with a satisfactory solution and change your impression of our service.

Kind regards,
Your Posterlounge Team

Rated 5 out of 5 stars

Great quality and service

This was my second time ordering a poster, first time framed and everything was perfect. It was delivered even earlier than planned. Quality of the paper for the poster is great and the frame is nice and sturdy. I already recommended this page to a friend and will definitely be ordering more. Excellent service!

7 August 2025
Rated 3 out of 5 stars

vibrant colors

vibrant colors
however canvas is slim

20 July 2025
Posterlounge.com logo

Reply from Posterlounge.com

Hello EE

Thank you very much for your feedback!

We're pleased to hear that you liked the vibrant colours of your canvas. 

We’re sorry to learn that the slimness of the canvas did not fully meet your expectations.

So far, we haven't received a direct complaint regarding this, but we'd be happy to assist you further. Please feel free to reach out to our customer service at help@posterlounge.com or call us at +49 341 33 97 59 00 (Mon.–Fri., 10 a.m.–4 p.m. CET).

Thank you again for your order and your trust in us.

Best regards

Your Posterlounge Team

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