There is a very nice gentleman who kindly delivers parcels directly to my door. He is an excellent representative of your delivery service. Thank you for your service to us all. We are very grateful
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would like to thank PostNL Belgium for the excellent quality of the service provided. I am very satisfied with the professionalism, speed, organization and care shown throughout the delivery p... See more
With PostNL you never know what to expect: will the package come when promised or not. Will it be delivered, will it be left behind at a random location? Or will PostNL decide to just give it to... See more
My goods arrived in perfect condition and on schedule. I've had the privilege of having the same delivery person for the past few weeks and all I can say is congratulations!
Company details
About PostNL België
Written by the company
Wij zijn PostNL, de bezorgers van iedereen
In België zorgen we er met meer dan 600 vaste medewerkers, zo’n 1.300 bezorgers in dienst bij 220 bezorgondernemers en 1.200 PostNL-punten voor dat pakjes snel, gemakkelijk en slim tot bij de mensen geraken.
Heb je inhoudelijke vragen of opmerkingen over de bezorging van je pakket?We staan voor je klaar op postnl.be/contact
Omwille van privacyoverwegingen reageren we op dit publieke platform niet inhoudelijk op vragen of opmerkingen.
** en français **En Belgique, tout le monde peut compter sur la livraison de colis par PostNL
Avec nos 600 collaborateurs et collaboratrices permanents, nos 1.300 livreurs employés par 220 entrepreneurs de livraison et nos 1.200 points PostNL, nous veillons à ce que chaque envoi parvienne facilement et efficacement à son destinataire.
Vous avez des questions de fond ou des commentaires sur la livraison de votre colis ?Nous sommes à votre disposition à l'adresse postnl.be/fr/contact
Pour des raisons de confidentialité, nous ne répondons pas aux questions ou aux commentaires en substance sur cette plateforme publique.
Contact info
www.postnl.be/contact, 2800, Mechelen, Belgium
- postnl.be
4.0
Great
180k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Only order to pickup point
Only order to pickup point, they will never contact you for home delivery.
31 October 2026
Reply from PostNL België
Dear Mack,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
Perfect!!!!
31 October 2026
👍👍👍👍👍👍👍👍👍👍
29 October 2026
Not good they don't ring your bell just…
Not good they don't ring your bell just puts it in the corridor without letting me know
28 October 2026
Reply from PostNL België
Dear Lucia,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
EFFICIENCY.
29 October 2026
Efficient.
29 October 2026
Service impeccable
29 October 2026
Reliable and easy to transact with.
29 October 2026
Our package was little torn
Our package was little torn. But delivery was on time. Thank you and good day a head.
29 October 2026
Thank you very much- everything has…
Thank you very much- everything has arrived and looks wonderful
29 October 2026
Lazy, sloppy, careless.
Routinely leave parcels behind in insecure locations. Very lazy drivers.
29 October 2026
Reply from PostNL België
Dear Thomas,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
Appalling service cannot even meet a delivery date
What a useless company you are! You cannot even deliver on the day you are supposed to. How can you fail so badly when your only job is the delivery of parcels. A truly useless service!
28 October 2026
Unprompted review
Reply from PostNL België
Dear Mike,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
If you have any questions or suggestions in the future you can contact us at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.