PostNL België Reviews 

179,538
•
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I would like to thank PostNL Belgium for the excellent quality of the service provided. I am very satisfied with the professionalism, speed, organization and care shown throughout the delivery p... See more

Rated 3 out of 5 stars

With PostNL you never know what to expect: will the package come when promised or not. Will it be delivered, will it be left behind at a random location? Or will PostNL decide to just give it to... See more

Rated 1 out of 5 stars

The delivery from PostNL was a mess. The driver never called, messaged or came at all, but he marked the delivery as unsuccessful, leaving me with the option of going 6km in the rain for a 9kg package... See more

Company replied

Rated 5 out of 5 stars

My goods arrived in perfect condition and on schedule. I've had the privilege of having the same delivery person for the past few weeks and all I can say is congratulations!

Company details

  1. Logistics service
  2. also in
  3. Courier service
  4. Shipping and postal service

About PostNL België

Written by the company

Wij zijn PostNL, de bezorgers van iedereen

In België zorgen we er met meer dan 600 vaste medewerkers, zo’n 1.300 bezorgers in dienst bij 220 bezorgondernemers en 1.200 PostNL-punten voor dat pakjes snel, gemakkelijk en slim tot bij de mensen geraken.

Heb je inhoudelijke vragen of opmerkingen over de bezorging van je pakket?

We staan voor je klaar op postnl.be/contact

Omwille van privacyoverwegingen reageren we op dit publieke platform niet inhoudelijk op vragen of opmerkingen.

** en français **

En Belgique, tout le monde peut compter sur la livraison de colis par PostNL

Avec nos 600 collaborateurs et collaboratrices permanents, nos 1.300 livreurs employés par 220 entrepreneurs de livraison et nos 1.200 points PostNL, nous veillons à ce que chaque envoi parvienne facilement et efficacement à son destinataire.

Vous avez des questions de fond ou des commentaires sur la livraison de votre colis ?

Nous sommes à votre disposition à l'adresse postnl.be/fr/contact

Pour des raisons de confidentialité, nous ne répondons pas aux questions ou aux commentaires en substance sur cette plateforme publique.

PostNL busje

Contact info

  • www.postnl.be/contact, 2800, Mechelen, Belgium

  • postnl.be

4.0

Great

TrustScore 4 out of 5

180k reviews

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4.0

All reviews

(179,538)

110,980 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t receive my parcel at all but…

I don’t receive my parcel at all but on your system was showed delivered! Nobody even ring the bell

27 October 2026
PostNL België logo

Reply from PostNL België

Dear Sir/Madam,

Thank you very much for your message. From this, I understand that you are not satisfied with our service. I find it very unfortunate that we are not meeting your expectations.

On this website, I cannot assist you further for privacy reasons. Therefore, I suggest that you contact our customer service. You can find them via https://www.postnl.be/en/contact

Kind regards,

PostNL Belgium

Rated 1 out of 5 stars

Irresponsible incomplete delivery

Really bad service by the delivery agent. They just tossed the parcel into an open hallway, where it can be picked up by any one passing the building. They didn't rign the bell, knock or give any sign of delivery. This is exactly how packages go missing or get stolen.

28 October 2026
PostNL België logo

Reply from PostNL België

Dear Sir/Madam,

Thank you very much for your message. From this, I understand that you are not satisfied with our service. I find it very unfortunate that we are not meeting your expectations.

On this website, I cannot assist you further for privacy reasons. Therefore, I suggest that you contact our customer service. You can find them via https://www.postnl.be/en/contact

Kind regards,

PostNL Belgium

Rated 1 out of 5 stars

I do not receive

I do not receive

27 October 2026
PostNL België logo

Reply from PostNL België

Dear Harry,

Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.

I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/

Kind regards,

PostNL Belgium

Rated 1 out of 5 stars

The parcel is marked as received but I…

The parcel is marked as received but I have not received it.

25 October 2026
PostNL België logo

Reply from PostNL België

Dear Lara,

Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.

I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/

Kind regards,

PostNL Belgium

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