Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more
Company replied
Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more
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Post Office Travel Card was great when i was on holiday in Spain, I felt it was safer than carrying cash around with me. I used the app to check on my purchases, balance and could top up at any time.... See more
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Company details
- #30 of 32 best companies in Currency exchange service
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Brilliant
Wouldn’t be without my postoffice travel card when abroad. It’s easy to use, fast and reliable. A definite must when travelling.
7 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Caroline,
Thanks so much for your lovely review, it really means a lot to us. We're happy to hear that you find our card convenient and easy to use.
If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
I miss laid my travel card
I miss laid my travel card. From ringing up and speaking to a lovely lady named Alison and telling her what had happened I received my new card in 2 days.
Such good efficient service.
5 August 2026
Reply from Post Office Travel Money Card
Dear Carol,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card.
Rates aren’t nearly as good as other…
Rates aren’t nearly as good as other companies
Ok to use but can’t log in when no internet connection
29 July 2026
Reply from Post Office Travel Money Card
Dear Ashford,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Post Office Travel Card priblem
As usual, trying to top up and I got the 'problem with system' message.
Were now stuck on the USA/Canadian border.
Assuming we do actually get home I'm giving up the PO card. It's let me down too many times.
6 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Chris,
Thanks for your feedback. We're sorry to hear you experienced issues when trying to top-up. We understand how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Anne,
We appreciate your positive feedback and are so glad you found our product easy to activate and use. Thank you for recommending it.
Post Office Travel Money Card
Easy to put money onto card
29 July 2026
Reply from Post Office Travel Money Card
Dear Koreen,
We appreciate your positive feedback and that you find the card easy to load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Good way to save
29 July 2026
Reply from Post Office Travel Money Card
Dear Margaret,
We're glad you found your card a good way to save for your holiday.
It really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
If I could mark 0 I would
Order no.POL29811343.
If I could mark 0 I would. Online order i received had a shortfall of €30 which i reported and investigated for 2 weeks. Post office processes are fail safe ( NOT) and customer is either lying or trying to defraud.
PLEASE COUNT MONEY BEFORE YOU LEAVE BRANCH. COUNTER STAFF ARE NO LONGER ALLOWED TO OPEN YOUR ORDER TO CHECK .... YOU MUST
5 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Susan,
Thank you for letting us know. We’re sorry to hear you experienced issues with your currency.
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can investigate this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Think twice.
Trying to cancel my card seems impossible on line. I went to the post office and they said they can't cancel it, or don't know how to. I was told to phone up and cancel it. The reason for canceling my card is I got charged £1.50 to take out my own money. I will never recommend the post office travel card to anyone.
3 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear James Patterson,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
To close your card, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can arrange this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Could not use my card automatically in…
Could not use my card automatically in French supermarket. Had to use an atm initially.
3 April 2026
Reply from Post Office Travel Money Card
Dear Mike Marshall,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109, +44 207 937 0280 if calling from outside the UK, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
No good for emergency
No good for emergency. Purchased. Thursday. Fpr friday teio to soain cant activate for 3 days. Wtf. Now in spain. Tried again. Still lock.
Try ither this one is hard work.
You try call them from uk. Night mere
1 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Angry Man,
We’re sorry your experience wasn’t fully positive. We’d love the chance to help or answer any questions you may have.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
A very helpful and knowledgeable post…
A very helpful and knowledgeable post office assistant talked us through the whole procedure.
We have had no problems using the card so far.
31 July 2026
Reply from Post Office Travel Money Card
Dear Helen,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
The card is easy to top up using the…
The card is easy to top up using the app. Excepted everywhere with no issues, will definitely be using it again
15 July 2026
Reply from Post Office Travel Money Card
Dear Stephen Hill,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Travel card.
Easy to register, friendly and helpful staff at the Evesham branch. Only put a small amount of euros on for emergency situations, also just to familiarise my self with the card.
I used it at a petrol station which are mainly automated in Sicily to fill up with fuel. No problems. I'll put more euros on now I feel confident with it's usage.
Just need to remember the pin number.
29 July 2026
Reply from Post Office Travel Money Card
Dear David,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Alan,
We really appreciate your positive review. It’s great to hear that your experience went all.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
It’s fantastic
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when needed.
Iv never had any issues using it. Iv often been asked what I use when going on holiday & I always recommend the post office travel card.
22 July 2026
Reply from Post Office Travel Money Card
Dear Carole,
Thanks so much for your fantastic review. We're happy to hear that your experience went well and that you were able to easily change your currency back after your holiday.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
Often useful but often declined in…
Often useful but often declined in Supermarkets in Scandinavia for no reason. Most inconvenient on my many trips there.
30 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Alan,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear C Gautrey,
We really appreciate your review. It’s great to hear the app is convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Refuses cashback after following rules
Chose to use this company after seeing them on Topcashback, so got a travel money card in Feb, after 6 months I’ve just found out they’ve declined the cashback with no reason provided. I won’t be using them on my next trip, and will be avoiding any post office travel money products in the future, they incentive signing up then refuse to give you what they owe. Really don’t recommend
29 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Thomas Peters,
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly.
Alternatively, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7. You can also contact us by email at info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
I have had no issues with the Post…
I have had no issues with the Post Office travel card. It worked perfectly in Thailand .
15 October 2025
Reply from Post Office Travel Money Card
Dear John,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
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