Great experience shopping at Power with Taha! He was really helpful, gave amazing advise and helped us make the right choice. Also very friendly and polite. Highly recommend
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See what reviewers are saying
Ordered camera online, the one that was in warehouse. Took them 3 weeks to get it in Frederiksberg shop. SD slot broke within 3 months, brought it to service 9 of June, today is 25 of July and no re... See more
I had really great experience shopping at Power Fredriksberg. One of sales person named ‘TAHA’ was very kind, helpful and find the product we wanted. That’s why I will give 5 stars service for his... See more
Company replied
Very professional, personlig, patient service with Martin! It was amazing with the OK connection and advantages. I had no idea about OK other than benzin discount! Telmore too. Martin explained it al... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Falkoner Alle 21, 2000, Frederiksberg, Denmark
- 70338080
3.9
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I loved the experience Eduard provided…
I loved the experience Eduard provided us. He was very well spoken and provided us a great service. 10/10
Would recommend him to anyone.
1 October 2023
Unprompted review
Reply from POWER.dk - Frederiksberg
Dear Bishnu,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
Eduard is an excellent worker and an…
Eduard is an excellent worker and an amazing person. We loved the experience being with him. Recommend him 100%
1 October 2023
Unprompted review
Reply from POWER.dk - Frederiksberg
Dear Binayak,
Thank you for the reward of 5 beautiful ⭐⭐⭐⭐⭐ and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
We look forward to seeing you again! 🤞🧡
Best greetings
Jennifer/POWER
Really good customer service by Bilal…
Really good customer service by Bilal from power Frederiksberg! Great with discount and good product knowledge! Will come again soon
Update. 29 sept 2023
now I have to return discount amount.
22 September 2023
Unprompted review
Reply from POWER.dk - Frederiksberg
Dear Gaurab
First and foremost, I would like to thank you for your positive review and for choosing POWER Frederiksberg as your shopping destination. We are delighted to hear that you had a great experience with our team member, Bilal. We take pride in our team's dedication to providing excellent customer service and product knowledge.
However, we would like to apologize for any inconvenience you have experienced regarding the refund of your discount. This is certainly not the experience we aim to provide our customers. We will take your feedback into consideration internally with our store management and work on improving our processes to avoid similar situations in the future.
We value your business and look forward to welcoming you back to POWER Frederiksberg on another occasion. We hope that you will continue to have excellent experiences with our products and service. If you have any further questions or concerns, please do not hesitate to contact us.
Once again, thank you for your feedback, and we wish you a fantastic day!
Best regards,
Zaneb/POWER
Very good customer service 👏 and…
Very good customer service 👏 and helped very speedily by listing the question
18 September 2023
Reply from POWER.dk - Frederiksberg
Dear Nauman
Thank you for your positive feedback! We're delighted to hear that you had a very good experience with our customer service and that your questions were addressed promptly.
We look forward to serving you again in the future and hope to continue providing you with the excellent service you deserve. Have a wonderful day!
Best regards,
Zaneb/POWER
Easy process
The worker that helped me was amazing, both in Danish and English - fast and kind service
11 September 2023
Reply from POWER.dk - Frederiksberg
Dear Lacob
Thank you so much for your positive feedback! We're thrilled to hear that you had such an easy and pleasant experience at POWER. Our team takes great pride in providing fast and friendly service in both Danish and English, and it's wonderful to know that it made your visit enjoyable.
We truly appreciate your support, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Have a fantastic day!
Best regards,
Zaneb/POWER
Easy to buy on the website
Easy to buy on the website. I had to wait a little while for the product at the shop, but it was ok. On top of that, although I found only one review about the product, so far it works perfectly fine. :)
28 August 2023
Reply from POWER.dk - Frederiksberg
Dear Barbara
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our website easy to use and that your overall shopping experience was satisfactory, despite a short wait at the shop.
We truly appreciate your feedback and are glad to hear that the product you purchased is working perfectly fine. Your satisfaction is our top priority, and we are committed to providing you with high-quality products and excellent service.
We look forward to serving you again in the future, and we wish you a wonderful day!
Best regards,
Zaneb/POWER
Responsive
Responsive, knowledgeable and friendly staff. Decent product supply and brands.
1 September 2023
Reply from POWER.dk - Frederiksberg
Hello,
A big thank you for your review and the fantastic string of ⭐⭐⭐⭐⭐.
At POWER, we thrive on happy and satisfied customers, so it brings us extra smiles and joy to read about your satisfaction with your experience!
We look forward to continuing this positive streak and wish you a wonderful day! 🤞😊
Best regards,
Sasan/POWER
Reply from POWER.dk - Frederiksberg
Hej Hansen
Stor tak for din anmeldelse og for de herlige stjerner!
I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃
Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERbesøg! 🤞🧡
De bedste hilsner
Zaneb/POWER
Came very quickly.
7 August 2023
Reply from POWER.dk - Frederiksberg
Hello Valiantsina
Thank you for your feedback!
We're pleased to hear that your order arrived promptly. We strive to ensure efficient delivery for all our customers.
Best regards
Michelle/POWER
Store in Frederiksbeg is super!
Store in Frederiksbeg in Copenhagen is excellent! This is the only store we love going to every time, because the personnel is fast and super helpful. This is the best Power store in Copenhagen, honestly. Always will go only here!
6 August 2023
Reply from POWER.dk - Frederiksberg
Hello Antonia! 🌟
Thank you so much for your lovely review about our Frederiksberg store in Copenhagen. We're delighted to hear that you've consistently had great experiences there. We value our customers and always aim to provide the best service. Looking forward to serving you again!
Best regards,
Elian
Reply from POWER.dk - Frederiksberg
Hello Amine
Thank you for your review! We're thrilled to hear that you had an excellent experience with Power.
We aim to provide the best service to our customers, and your feedback is a testament to that. We look forward to serving you again in the future.
Have a nice day!
Best regards
Michelle/POWER
Easy and fast,
1 August 2023
Reply from POWER.dk - Frederiksberg
Hi 👋
Thanks for the ⭐⭐⭐⭐⭐
Easy and fast is almost our motto, so it is excellent to hear about your experience!
We are looking forward to be welcoming you again 🤩
Best regards
Michelle/POWER
Frustrated by the unprofessional manner of Power (2nd )
As I mentioned in my last review, which was written 6 days ago, my Xiaomi Note 9 smartphone had an internet disconnection problem. After it was repaired at the service, I encountered the same disconnection problems, and additionally, my camera failed at the service. Subsequently, I gave my phone back to the service, and it is still there without having been repaired yet. I haven't been able to use my smartphone for 21 days, and as I have mentioned before, it is crucial for my work. However, the absence of my smartphone has caused another problem. I am married, and we use our smartphones to provide internet at home. Since I don't have a smartphone my wife gives her smartphone to me and she cannot use hers. Two people are suffering due to your unprofessional manner. Power sent me messages to solve this problem but they didn't solve it.The camera malfunction is not my responsibility, and I refuse to use a smartphone with a repaired camera that failed after the initial service. I am deeply disappointed with Power's unprofessional behavior. I cannot find the words to express my frustration.
19 July 2023
Unprompted review
Reply from POWER.dk - Frederiksberg
Hello Can Onur
Thanks for sharing your experience with us!
At POWER, we always strive to give our customers a comfortable and easy buying experience, therefore we are sorry that we did not succeed this time.
We have forwarded your experience to the department store's management for a follow-up, they will contact you as soon as possible!
We thank you many times for your feedback, and also send it to internal intelligence at the store, as we always want to improve😊
We hope to welcome you again so we can give you the 5-star experience you deserve🙌
We wish you a really nice day😊
The best greetings
Zaneb/POWER
Good product!
8 July 2023
Reply from POWER.dk - Frederiksberg
Dear Juan
Thank you so much for your reward of 4 beautiful stars!
At POWER, we love providing our customers with a trading experience, that leaves you satisfied.
We are, therefore, thrilled to see that we succeeded!
Although, we are very delighted with your reward of ⭐⭐⭐⭐we remain curious as to, what we could have done differently to receive the last lonely star? We hope you will elaborate 😊
Regardless, we look forward to seeing you in the future! 🤞🧡
The best greetings
Zaneb/POWER
God service 👍
21 June 2023
Reply from POWER.dk - Frederiksberg
Hej Gitte,
Tusinde tak for den fine perlerække af stjerner - dem 🧡 vi!
Her i POWER ønsker vi kun at give vores kære kunder en god købsoplevelse. Derfor er vi glade for at læse, om din tilfredshed.
Vi ser frem til at byde dig velkommen igen, hvor vi vil gøre vores bedste for at fortsætte denne positive stime og ønsker dig en fantastisk dag!
De varmeste hilsner
Jennifer/POWER
Hnin
The price is reasonable. The microwave works as the branded ones. So far, there is no problem of using it. The delivery service is available after office hour is convenient.
19 June 2023
Reply from POWER.dk - Frederiksberg
Dear Hnin
Thank you for the reward of 4 beautiful ⭐⭐⭐⭐and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
Your feedback is valuable and appreciated in our quest for improvement😊😊
We look forward to seeing you again! 🤞🧡
Best greetings
Zaneb/POWER
Nice product and service
14 June 2023
Reply from POWER.dk - Frederiksberg
Hi Svetlana,
Thank you very much for your review and the beautiful line of stars 🤩
We at POWER know that our most important task is to secure the best shopping experience for our costumers. This of course includes us providing great service and help where it is needed.
We are very pleased to read that you had a good experience shopping with us 🧡
We are happy to hear that your are content with your new product, and hope to welcome you back again another time 🤞😊
We wish you a great day 😊🌻
Best regards,
Ida/POWER
Really great customer service
Really great customer service - present, responsive, helpful. Big kudos for focusing on your customers.
7 June 2023
Reply from POWER.dk - Frederiksberg
Dear Delia
Thank you so much for your reward of 5 beautiful stars!
At POWER, we love providing our customers with a trading experience, that leaves you satisfied.
We are, therefore, thrilled to see that we succeeded!
We look forward to seeing you in the future! 🤞🧡
The best greetings
Zaneb/POWER
I bought a ps5 for my 40 years old…
I bought a ps5 for my 40 years old birthday with two controllers at Frederiksberg. They didn’t have the ps5 with two controllers but a nice guy helped to sell to me a ps5 and bundled with a pink ps5 controller. He was very kind to sell also a Energi subscription but I kindly said no because I am sometimes a dinosaur and I stay with the old subscriptions that I already have.
I pre-ordered Streetfighter 6 (also for my birthday) but since I got the ps5 I bought it online at the PlayStation digital shop because then I get skins and pre-order bonuses so I cancel and it was no problem at customer care. Thank you William to wish me happy birthday. I am happy with my ps5.
1 June 2023
Reply from POWER.dk - Frederiksberg
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Orhan/POWER
Reply from POWER.dk - Frederiksberg
Dear Xiuqing
Thank you so much for your reward of 5 beautiful stars!
At POWER, we love providing our customers with a trading experience, that leaves you satisfied.
We are, therefore, thrilled to see that we succeeded!
Regardless, we look forward to seeing you in the future! 🤞🧡
The best greetings
Zaneb/POWER
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