På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen. Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vrien... See more
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See what reviewers are saying
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a... See more
Company replied
The EU rules about returning in-ear headphones are not clarified but Power has decided not to accept any returns. Ordered some in-ear headphones online on Friday, had to open the seal to see them. T... See more
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Mustafa at Vesterport location was extremely helpful. Gave us a great discount on a 65” Samsung, then went above and beyond in assistance with instructions on calibration which was not 100% correct... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ved Vesterport 4, 1612, København, Denmark
- 70338080
3.9
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very nice black friday deal
Very nice black friday deal. The gadget would be a bit less expensive in Germany or in the USA, but still, a decent discount for shopping in DK. Otherwise, a very nice CX, online shop works smooth, a bit of a que in the shop while at the pickup, very helpful personell over the counter. All in all - 5 stars for this experience.
3 December 2025
Reply from POWER.dk - Vesterport
Hi Marko,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse med vores Black Friday tilbud og kundeservice. Vi sætter stor pris på, at du fremhæver både vores online shop og det hjælpsomme personale i butikken. Det varmer virkelig at læse, at du gav os 5 stjerner på trods af den lille kø ved afhentning. Vi arbejder konstant på at forbedre vores service, og din feedback betyder meget for os.
Alt det bedste, Erik hos POWER! ⚡
There were not enough employees in the…
There were not enough employees in the store. And everybody was waiting long time.
2 December 2025
Reply from POWER.dk - Vesterport
Hi Sebastian,
Tak for din feedback! Vi beklager, at du oplevede lange ventetider på grund af mangel på personale i butikken. Det er ikke den oplevelse, vi ønsker, at vores kunder skal have.
Vi arbejder konstant på at sikre tilstrækkelig bemanding i vores butikker, så alle kunder kan få den service, de fortjener. Din feedback hjælper os med at blive bedre.
Tak fordi du tog dig tid til at dele din oplevelse med os.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Alex,
Thank you for taking the time to share your fantastic **5-star review** about your experience at our Vesterport location!
It's wonderful to hear that you found our service **transparent, diligent, and efficient** - these are exactly the values we strive to deliver to every customer. Your positive feedback about order Web-225233366 means a lot to our team.
We're thrilled that we could provide you with such an amazing experience, and we truly appreciate you choosing POWER for your needs. Reviews like yours motivate us to continue delivering excellent service to all our customers.
Thank you again for your trust in POWER!
The customer service was worse because…
The customer service was worse because when I went there I had to wait like 20 minutes there were no people for the pickup area and when it's my turn they took another person another two three couples couple of people but they did not even ask me when it's my turn they just left to get something else for another one and then the other customer service guy came and he then take my request rather those who came in another line he prioritized them it was worse experience
22 November 2025
I liked Power
I liked Power, I feel happy when I receive the ordered goods on time and I feel even happier when I get points on the purchase of goods.
21 November 2025
Reply from POWER.dk - Vesterport
Hi Dhan,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med leveringen og vores pointsystem. Din positive feedback betyder meget for os!
All the best, Erik hos POWER! ⚡
Employees are try to force to take a…
Employees are try to force to take a subscription, if you don't take subscription you won't a very good behaviour.
20 November 2025
I’m really disappointed with the…
I’m really disappointed with the customer service I received the 6th november at 15:00.
My boyfriend and I were the only ones in line waiting to pick up our package. The man behind the counter (wearing a white shirt), who was supposed to help us, completely ignored us even though he clearly saw us waiting for around 20 minutes.
Instead of serving us, he went to get his energy drink and walked past us several times without saying anything or offering help. In the end, we had to ask another employee – a woman for whom it wasn’t even part of her job – to help us find our package and complete the payment.
This experience felt very disrespectful and unprofessional. I’m extremely disappointed with this level of service and I really hope you will address this and improve your customer service in the future.
7 November 2025
På forhånd tak hjælpen/ Thanks in…
På forhånd tak hjælpen/ Thanks in advance for the help / Dank im Vorarus fur irhe hilfen.
Kind Regards / Med venlig Hilsen / Mit freundlichen Grüßen / Meilleures salutations / Met vriendelijke groet.'
Jens (Jacob) Rydell Worsaae
CEO & Founder at IC Consulting Enkeltmandsvirksomhed.
Mobil: +45 7145 8730
25 October 2025
Reply from POWER.dk - Vesterport
Hi Jens,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os enormt at høre, at du har haft en positiv oplevelse med POWER. Din feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med andre kunder.
Alt det bedste, Erik hos POWER! ⚡
Tak for god handel Mahiar
29 October 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Saphal,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse hos POWER Vesterport. Din positive feedback betyder meget for os og vores team.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os. Det motiverer os til at fortsætte med at levere den bedste service til alle vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi customer,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Very pushy sales staff
Very pushy sales staff, made me feel uncomfortable about my choices, options and decisions.
28 October 2025
Jakob the sales person of the month
Jakob the sales person that serviced me was outstanding, answered my questions took his time to look for the things I wanted. 10 of 10
22 October 2025
Reply from POWER.dk - Vesterport
Hi Carlos,
Thank you for taking the time to share your excellent experience with Jakob at our Vesterport store! It's wonderful to hear that he provided outstanding service, took the time to answer your questions, and helped you find exactly what you were looking for.
Your feedback about Jakob's exceptional customer service is incredibly valuable to us. We'll make sure to share your positive review with both Jakob and the Vesterport store team - they'll be thrilled to hear about your 10 out of 10 experience.
We truly appreciate customers like you who take the time to recognize our team members when they go above and beyond. Jakob clearly demonstrated the level of service we strive to provide at all POWER locations.
Thank you for choosing POWER and for your fantastic review!
Thank you so much for your kindness…
Thank you so much for your kindness Simon and thank you for your great service
27 October 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hi Cypriana,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du fik en så god oplevelse i vores Vesterport butik. Vi er stolte af vores team og deres dedikation til at give den bedste kundeservice. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere fremragende service til alle vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hej Guðrun,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores prismatch. Det er præcis den service, vi stræber efter at levere til alle vores kunder.
Vi sætter stor pris på din tillid og dit positive feedback!
Alt det bedste, Erik hos POWER! ⚡
Never ever go to this book shop
Never ever go to this book shop
They’re good to sell and cheat when you need them to help you they never help you and they have the worst product. They look very nice but when you take it home after two or three months, you have a problem with it when you come back to get help nobody help you. There are many employee, but nobody have a service mind. They never help be careful don’t go to the.
24 October 2025
Unprompted review
1000 Tak for god behandling Mahiar
20 October 2025
Unprompted review
Reply from POWER.dk - Vesterport
Hej Qiannan Liu,
Tusind tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse. Vi sætter stor pris på din feedback og er glade for, at du følte dig godt behandlet. Det betyder meget for os at vide, at vores indsats gør en forskel for vores kunder.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi Suk,
Tak for din anmeldelse! Det er dejligt at høre, at du synes vores service generelt er fin. Vi sætter pris på din feedback og vil fortsætte med at arbejde på at levere den bedste oplevelse for vores kunder.
Alt det bedste, Erik hos POWER! ⚡
The guys I talked with were very…
The guys I talked with were very knowledgeable and easy going. They made things very simple for someone who is reluctant towards technology.
28 September 2025
Reply from POWER.dk - Vesterport
Hi Wayne,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores team i Vesterport kunne hjælpe dig så godt. Vi er glade for, at de kunne gøre teknologien mere tilgængelig og nem at forstå for dig. Det betyder meget for os, at du havde en positiv oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Vesterport
Hi roshi,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at din oplevelse var god. Vi sætter stor pris på, at du tog dig tid til at dele din feedback med os.
Det betyder meget for os at vide, at vi leverede en tilfredsstillende service. Din positive feedback motiverer hele vores team til at fortsætte med at yde vores bedste.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
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