POWER.se - Bäckebol Reviews 

2,172
•
TrustScore 4 out of 5

4.2

Transportgatan 19, 422 46 Hisings Backa, Göteborg, SE

•

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See what reviewers are saying

Rated 1 out of 5 stars

I was misled by the salesperson. I was told that I could simply change my mobile operator from Comviq to Tre without changing my phone number. I was not informed that I was signing a new mobile subs... See more

Company replied

Rated 5 out of 5 stars

Hi! I ordered a Bosch Series 6 dishwasher online in the Jan sale and picked it up at the power Bäckebol store. I received great service straight away to pay in the store. Then drove round the back... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Power store to purchase a dishwasher and had an outstanding experience. The staff was incredibly friendly and took the time to explain every component in detail, clearly outlini... See more

Company replied

Rated 5 out of 5 stars

The 2 clerks at the reception/kassa were very friendly and happy and confident. There was a Good feeling in there. Also my item that was for collection was picked very quickly. 💪

Company replied


Company details

  1. Electronics Company
  2. also in
  3. Appliance shop
  4. Computer & Accessories store
  5. Electronics repair shop
  6. Mobile Phone Shop
  7. TV shop

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Transportgatan 19, 422 46, Hisings Backa, Göteborg, Sweden

  • 08 517 66 000
Promotion box for POWER.se - Bäckebol

Veckans kampanj

Se veckans utvalda deals!

4.2

Great

TrustScore 4 out of 5

2k reviews

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4.2

All reviews

(2,172)

16,864 reviews in the last 12 months

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Rated 5 out of 5 stars

Bra personal

23 May 2024
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Hejsan!

Tack så mycket för din feedback! 

Vi är glada att höra att du uppskattade vår trevliga personal. Vi arbetar alltid efter att ge den bästa servicen till våra kunder. 😁️

Vänliga hälsningar!
Emilia på POWER!⚡️

Rated 5 out of 5 stars
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Hello!

Thank you for your feedback! 

We're glad to hear you appreciate our staff and our range of affordable products. We're always striving to provide excellent service and value to our customers.

Best regars, 
Emilia on POWER!⚡️

Rated 5 out of 5 stars

Bra service

16 May 2024
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Hej Christer!

Vi är glada att du uppskattade vår service. Tack för att du tog dig tid att dela din åsikt med oss!

Ha en forsatt fin dag! 
Jolina på POWER! ⚡️

Rated 5 out of 5 stars

Bra service

6 May 2024
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 5 out of 5 stars

Bra service

25 April 2024
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Hej Ibrahim,

Tack för att du tog dig tid att dela din feedback med oss! 
Vi är glada att höra att du var nöjd med vår service. Vi kommer att fortsätta att göra vårt bästa för att ge dig en fantastisk upplevelse varje gång. 

Ha en underbar dag!☺️

Vänliga hälsningar,
Jolina på POWER! ⚡️

Rated 1 out of 5 stars

Very bad service

Very bad service. Ordered apple watch series 9 on Feb 12th, 2024 and were suppose to deliver in 5 days. It is March 18th, 2024 and they still didn't delivery the item i ordered. Very fake customer support and they invoiced as well. Finally cancelled the order and they did not even care for that.

18 March 2024
Unprompted review
POWER.se - Bäckebol logo

Reply from POWER.se - Bäckebol

Dear Madhu,


We sincerely apologize for the unacceptable delay in delivering your Apple Watch Series 9. This does not reflect the standard of service we aim to provide to our customers. Your frustration is completely understandable, and we deeply regret any inconvenience caused. Regarding your cancellation, we understand your decision, and we apologize for not meeting your expectations in this regard as well. Your feedback is crucial to us, and we will use it to improve our customer service processes.

If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to restore your trust in us.


Warm regards,
Rafiya at POWER!

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