Tenergy Power Reviews 4,894

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The batteries were delivered well-packed and within 2 days [shipped free]. Altogether, brilliant performance. The digital side could use some attention. It didn't affect the transaction but . . . w... See more

Rated 5 out of 5 stars

Ordered April 28, arrived about 9 days later. As always, Tenergy batteries have excellent construction and are durable. These replaced batteries in Ring Pathlights and work as well as the Ring batteri... See more

Company replied

Rated 5 out of 5 stars

Tenergy makes superior rechargeable batteries in my experience. I've owned several of the companies "premium" line of AA and AAA batteries over the years and found that they maintain their charge and... See more

Rated 5 out of 5 stars

Your recent discount helped make great batteries affordable. The handling of the package by FedX economy or whatever was very rough. The package arrived smeared all over in black grease on the outsi... See more

Company details

  1. Electronics store

Information provided by various external sources

Your one-stop saving store for high quality rechargeable batteries and chargers at everyday low prices. We offer rechargeable batteries and chargers that are made with industry leading technologies, and the most cost effective manufacturing process. In addition, we offer you a wide spectrum of valuable information on batteries and chargers for your in-depth understanding of the battery world. Our high quality customer service are specially designed and dedicated to offer you a secure, friendly, convenient, private, and informed shopping experience. Categories of products we offer: Rechargeable AA, AAA, C, D, 9V & Chargers, NiMH Battery Packs & Chargers, Li-Ion Battery Packs & Charger, 18650 Batteries & Charger, Tech Cells, Roomba Batteries, Powerbanks / External Mobile Chargers, SLA Batteries, Bluetooth, RC Car/Airplane NiMH & LiPO Backs, CR123A Batteries & Rechargeable, PCB's/PCM, Custom Batteries, & MORE!!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I did not like it took 2 days for my…

I did not like it took 2 days for my order to ship

23 April 2024
Tenergy Power logo

Reply from Tenergy Power

Hello,

Thank you for your feedback..

We like to provide some clarification of our order processing time to prevent any misunderstandings.

- Order processing: 1-2 business days
- Standard Shipping Time: up to 3-7 Business Days

Please note that business days does not typically include weekends.

After reviewing your order, we see that the order was placed on April 21st and was shipped out within 2 business days, which is within the processing time.

For more shipping inquiries or any questions, we encourage customers to contact us at any time. Please contact our Support Team that can be emailed at service@tenergy.com.

Kind Regards,
Tenergy Support Team

Rated 3 out of 5 stars

I have received the product…

I have received the product. Used to replace batteries in chirping smoke/Co alarms. Some it helped, one it did not. Could be improper placement of battery. They don't make these to be easy. Not the fault of the battery as far as I know.

20 April 2024
Tenergy Power logo

Reply from Tenergy Power

Hello,

Thank you for your feedback and apologize for any confusion.

Typically, once the order is shipped out (usually within 1-2 business days), customer will receive a automated email update (sent to the email they provided when placing an order).

We would like to remind customers to check the Spam/Junk folder as replies may have been filtered there.

If you still have not received your item, please contact our Support Team that can be emailed at service@tenergy.com.

Kind Regards,
Tenergy Support Team

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