I ordered a set of “Van Gough” themed 1$ gold coins. (1/2000 oz .999 gold) They’re absolutely lovely. Shipping took a while, but PowerCoinItaly was very helpful every step of the way. Questions were a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought two beautiful silver pieces from Power Coin. I was pleasantly surprised how user friendly is this web shop and how easily you can go through the ordering process. I definitely recommend Powe... See more
Company replied
I have ordered from Powercoin several times and have always been very impressed. The whole process went smoothly. After I made the payment, the coins were shipped the next working day. Thanks to the... See more
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PowerCoin is a leading distributor in Italy and around the world for those of us who are fans of coins turned into art. PowerCoin stands out for its quality of service, competitive prices, and innovat... See more
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Company details
Written by the company
If you are looking for a reliable and reputable numismatic company, look no further than Power Coin! Power Coin is a well-established and fast-growing company located in Rome, Italy and was founded in 2009 by Antonello Galletta, CEO and owner with a long experience in the coin business. We are proud to be an official dealer of the most important worldwide mints and issuing authorities. As a trusted partner, we offer only the highest quality coins and numismatic products to our loyal clients. We are an award-winning company that has been recognized for excellence, creativity and innovation in the industry. From 2018 to present, we have had the privilege of being honored at Coin Constellation several times, and in 2019, we were awarded the prestigious COTY - Coin of the Year for Most Innovative Coin, with “Birth of Venus”, featuring Micromosaic technology. We understand that for many collectors, numismatics is not just a pastime, but a passion. That’s why we strive to offer a personalized service that caters to the unique requirements of each and every one of our clients. Power Coin experts team is on hand to provide advice and guidance, through our Live Chat or e-mail, to selecting the perfect coin for a comprehensive collection.
Contact info
Via Appia Nuova 11, 00043, Ciampino - Roma, Italy
- +390645446094
- info@powercoin.it
- powercoin.it
4.8
Excellent
732 reviews
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent coin & fast delivery.
10 June 2024
Unprompted review
Reply from Power Coin
Hi Michael,
Thank you for your review! We're glad to know that you are pleased with the coin and our fast delivery. We appreciate your business.
Best regards,
The Power Coin Team
The coin is superbly and accurately…CALLA Golden Flower Collection 1 Oz Silver Coin 5$ Samoa 2024
The coin is superbly and accurately executed in every detail. The seller is perfect, the communication with him is great and fast, the goods were delivered quickly. I highly recommend this seller to everyone. Thank you very much!!!
17 April 2024
Unprompted review
Reply from Power Coin
Hi Pavel,
Thank you for your positive feedback on the Calla coin. We're thrilled to hear you found the coin superb and our service satisfactory. Your recommendation means a lot to us.
Best regards,
The Power Coin Team
The transfer is good condition.
20 January 2024
Unprompted review
Reply from Power Coin
Hi Mitsuo,
Thank you for your feedback. We're glad to hear that everything went well.
Best regards,
The Power Coin Team
First and fine experience at Powercoin.it
First time, that I bought at Powercoin: Great choice of coins, attractive special-price actions and very fast shipment!
1 June 2024
Unprompted review
Reply from Power Coin
Hi Volker,
Thank you for sharing your experience. We're pleased to know you found a great choice of coins and enjoyed our special-price actions and fast shipment.
Best regards,
The Power Coin Team
Get the Latest Coins at Power Coin
Power Coin is the place to get the latest numismatic coins!
5 February 2024
Unprompted review
Reply from Power Coin
Hi Ethan,
Thank you for your enthusiasm. We're glad to be your go-to place for the latest numismatic coins.
Best regards,
The Power Coin Team
My third coin
This is my third coin that I buy on Powercoin, and it’s amazing. I hope to buy my next coin, very soon
29 April 2024
Unprompted review
Reply from Power Coin
Hi,
Thank you for sharing your experience with your third coin purchase. We're delighted that you find our coins amazing and look forward to serving you again soon.
Best regards,
The Power Coin Team
They made me lose an offer, in purpose
On the 29th February, I created my account on POWERCOIN. I contacted them on chat to add the points I earned from previous purchases to my account. In the meantime, I noticed a coin that was on offer and I decided to buy it, only that I had to wait for the customer service to add the points to my account to be able to apply them to the offer as well. I waited for more than an hour and the offer was about to expire. In the meantime, I kept writing to them on chat and WhatsApp that the offer is expiring and I want to apply the points and buy that coin. In short, they told me that I will be able to buy and apply the vouchers and points even if the offer expires, that the IT department can create the order manually after that and that it is not a problem. I trusted everything they told me and when the offer expired they told me that nothing could be done and that I would no longer be able to apply the points to the expired offer.
The coin was £256 and the price on the offer was £212 and with my points applied the price should have dropped to £188 or so.
They kept me on the chat, they dragged on for an hour or so until the offer expired.
I have all the conversation saved on WhatApp.
Too bad you don't consider that customers are an important component of your business. It is obvious you don't value your customers.
19 February 2024
Unprompted review
Reply from Power Coin
Hello,
I have checked your account and I see that this is an order of months ago.
I haven't found any particular issue with your account, except that you have received a slightly damaged capsule and we have provided a new one. Even in that case your review was positive.
About the discount you are talking about, it seems you are referring to a loyalty points voucher (discount voucher not due, is a gift) that for a technical problem (you had two accounts to merge and it required an internal IT ticket, is not an immediate operation) you haven't been able to apply in time to make a discounted item even more cheap.
In other words it seems you are complaining cause due to a problem beyond our control (two different accounts created by you on the site) you haven't been able to discount same item twice.
That was not done on purpose, cause for us it is a nonsense to give as gifts a discount voucher and then prevent you to use it, what's the point? It is not even relevant for us if you use it in one order or in next one, that's the same amount that will be discounted, sooner or later.
Considering that these orders are from February or March, please tell us the real reason why today, in May, feel the urgency to change a positive review you already left for such a bad one. We are here to help in our mutual interest, yours as customer and ours as sellers. Please let me know what is that you really want now. If it was apologies, there is no need to flood internet of bad reviews, just write an email or call and I will be more than happy to pick up the phone. Thanks!
The seller was great at communicating…
The seller was great at communicating and was reasonable with everything, and the package was received very quickly!
21 May 2024
Unprompted review
Reply from Power Coin
Mohammad thank you very much for your feedback we appreciate it very much! Come back soon!
1st Powercoin Purchase
My first purchase at Powercoin was the 5oz Iron Knight and I can't wait for it to arrive; exclusive, low mintage, specialty bullion! Thanks Power!
25 April 2024
Unprompted review
Reply from Power Coin
Hi Peter,
Thank you for your enthusiasm! We're glad your first experience with Power Coin includes the purchase of the 5oz Iron Knight. We're sure you'll appreciate this exclusive and rare piece. Happy collecting!
Customer friendly
Customer friendly and unexpected delays were resolved quickly
1 February 2024
Unprompted review
Reply from Power Coin
Hi RW,
Thank you for your feedback! We're pleased to hear you found our customer service friendly and that any unexpected delays were resolved quickly. See you again soon!
Still haven’t received any news from my order in 1 week
Made an order on 9th May but still haven’t received my order while it said it should arrive in 1 day…there is also no response to my e-mail!
I never put 1 star so i hope to reach them this way so i can remove the 1 star.
Update: They reached me out and made things clear! they deserve a 5 star!
9 May 2024
Unprompted review
Reply from Power Coin
Sinan, we apologize for the initial inconvenience, but we're glad to hear we resolved everything and earned a 5-star rating. Thank you for your patience!
Money
Company will be nice because of the people you invite with all heart
25 September 2023
Unprompted review
Reply from Power Coin
Kesh, we appreciate your positive comment! We strive to make our company a welcoming place thanks to the people who support it with all their hearts.
Coins: You wont find anywhere else.
Power coin offers some of the unique coins that you wont find anywhere else. It is worth subscribing, getting their offers even if you look more than buy. Never know when you might see that one prize you can’t live without.
14 December 2023
Unprompted review
Reply from Power Coin
Robert, thank you for your support and for highlighting the uniqueness of our coins. It's a pleasure to have you as a customer!
The coin was stunning and the shipment…
The coin was stunning and the shipment service pertect, fast and relaiable.top
3 May 2024
Unprompted review
Reply from Power Coin
Massimo, siamo lieti che la moneta e il nostro servizio di spedizione ti abbiano soddisfatto. Grazie per il tuo feedback positivo!
Great service !
Great service !
Delivery fast and free.
Great choice of coins also !
I’ll certainly buy again.
24 April 2024
Unprompted review
Reply from Power Coin
Mathieu, we appreciate your feedback! We're happy to hear you enjoyed the fast, free delivery and our great coin selection. Looking forward to your next purchase!
Royal Mail
Goods arrived quickly, and by Royal Mail which is preferable to some other delivery companies.
Reasonably packaged and in perfect condition.
Seller offered 5% off my next order for a review but then tried to get me to change my review and didn’t give me a 5% voucher so I bought goods elsewhere.
29 April 2024
Unprompted review
Reply from Power Coin
Colin, we're glad your goods arrived quickly and in perfect condition. We apologize for the confusion with the voucher and will strive to improve our communication. Thank you for your understanding.
Hello
Hello! Let me briefly explain my experience with Power Coin. I've been silent for a while. I never had any problems. But... Last time I bought 5 coins, around 1000 euros. 3 of these do not correspond to what is shown on the website. It was explained to me that the pictures are "enhanced" with the help of the computer. Does it seem normal to you? No, normal. I returned them. Now scandal: that I have to pay penalties, that my 5% commission will also be stopped. Only problems. Since the product does not correspond to the one on the website, it seems normal for the seller to pay everything, let's say, without penalties, but at least the return shipping. Almost 23 euros. They returned my money in coins, but not the transport. That's because....that's what they want. It does not seem fair. If they also transfer the transport to my account, I will change the review to a positive one. For now, dear readers, this is how things stand. I repeat, the coins sent do not correspond to reality: Nike and one more. I really don't remember anymore. Of the 5 coins, 2 corresponded to the ones displayed on the website, so I paid them, of course, for them. So, draw the conclusion. Power coin, why no send to me equivalent of the transport, 23€? It is not my fault. I change my mind because ugly coin, not same as in your site. Send to me 23€, for my paid return transport, and i will come here and re write my experience. Until this, sorry, your foul, i paid
7 April 2024
Unprompted review
Always exceeding expectations
Always exceeding expectations in quality of coins and customer services. Prompt replies and solution driven team.
20 March 2024
Unprompted review
Good dealer for coins
Good dealer for coins! Delivery is fast and reliable! Always a good option for me.
17 May 2023
Unprompted review
Prompt international service
Quite possibly the most beautiful and detailed coin ever minted. Well packaged and prompt international service.
9 April 2024
Unprompted review
Reply from Power Coin
Thank you for appreciating the quality and detail of our coin, as well as our international service. We're glad that everything met your expectations.
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