I ordered a set of “Van Gough” themed 1$ gold coins. (1/2000 oz .999 gold) They’re absolutely lovely. Shipping took a while, but PowerCoinItaly was very helpful every step of the way. Questions were a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought two beautiful silver pieces from Power Coin. I was pleasantly surprised how user friendly is this web shop and how easily you can go through the ordering process. I definitely recommend Powe... See more
Company replied
I have ordered from Powercoin several times and have always been very impressed. The whole process went smoothly. After I made the payment, the coins were shipped the next working day. Thanks to the... See more
Company replied
PowerCoin is a leading distributor in Italy and around the world for those of us who are fans of coins turned into art. PowerCoin stands out for its quality of service, competitive prices, and innovat... See more
Company replied
Company details
Written by the company
If you are looking for a reliable and reputable numismatic company, look no further than Power Coin! Power Coin is a well-established and fast-growing company located in Rome, Italy and was founded in 2009 by Antonello Galletta, CEO and owner with a long experience in the coin business. We are proud to be an official dealer of the most important worldwide mints and issuing authorities. As a trusted partner, we offer only the highest quality coins and numismatic products to our loyal clients. We are an award-winning company that has been recognized for excellence, creativity and innovation in the industry. From 2018 to present, we have had the privilege of being honored at Coin Constellation several times, and in 2019, we were awarded the prestigious COTY - Coin of the Year for Most Innovative Coin, with “Birth of Venus”, featuring Micromosaic technology. We understand that for many collectors, numismatics is not just a pastime, but a passion. That’s why we strive to offer a personalized service that caters to the unique requirements of each and every one of our clients. Power Coin experts team is on hand to provide advice and guidance, through our Live Chat or e-mail, to selecting the perfect coin for a comprehensive collection.
Contact info
Via Appia Nuova 11, 00043, Ciampino - Roma, Italy
- +390645446094
- info@powercoin.it
- powercoin.it
4.8
Excellent
732 reviews
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Power Coin
Donald, thank you for your review! We're glad to hear the delivery was prompt and the product met your expectations. We look forward to serving you again.
I recommend
I have been buying from this company for 7 years. Managers readily answer questions and quickly resolve problems that arise. I recommend.
18 February 2024
Unprompted review
Reply from Power Coin
Oleg, thank you for sharing your positive experience over the past 7 years. It's great to know our team has been able to assist you promptly and effectively. Your recommendation means a lot to us!
Disappointing
Ordered two times. All in all disappointing experience. High premium 1 oz silver coin (90 Euro) from MINT XXI had a milk spot. I got it replaced after I had to pay for the shipping. After my purchases I had vouchers for a couple hundred Euro, when I tried to use them for a new purchase, they were already expired. My fault. But I would never ever order here again. The bad experience with the expired vouchers saved me a few thousands Euro for the new purchase. So in the end I'm happy.
comments on respond: Thank you for that, but that's what I already tried. Chat with customer service about the vouchers. The employee contacted a manager and the response was: "No." What you are offering here in the comments is not what you offer in reality.
19 May 2023
Unprompted review
Reply from Power Coin
Hello,
with your nickname we are not able to identify you as a customer, please contact us by mail at info@powercoin.it with your customer details and we will be happy to analyze and solve this unpleasant situation until you are fully satisfied.
Even if the coin quality from MINT XXI is not our direct responsibility cause we are not the coin manufacturers, surely the voucher shouldn't expire and, even if it does, we will renew it until you are able to use it. Please provide your voucher code in order to reinstate it asap.
Waiting for your reply for a quick and prompt resolution of this inconvenience!
****
Hi again, you keep mentioning a disappointing experience but are not helping to resolve it. I definitely confirm that a voucher for a returned item should never expire, cause this is your money, it is different from a Loyalty Points voucher, which is a gift from us and follows other rules. So, again, please contact us at info@powercoin.it to have your voucher immediately reinstated and this way we will be able to identify who, in customer service, provided misleading information. Please help us to help you. Thank you!
Recommend, safe and reliable
Fine web-site, easy transaction, fast delivery and reliable packing. Recommend.
30 March 2024
Unprompted review
Reply from Power Coin
Yuri, thank you for the recommendation and the positive feedback on our website, transaction process, delivery, and packing. We're thrilled to know you found our service to be safe and reliable!
One of the best coins marketplaces
Great coins, adequate prices, good site usability, a lot if coins, discounts. I recommend it!
29 March 2024
Unprompted review
Reply from Power Coin
Kirill, we appreciate your kind words and recommendation! It's great to hear you've had a positive experience with our coin selection, pricing, site usability, and discounts. We look forward to continuing to serve you with the best in the coins marketplace.
Reply from Power Coin
Miroslav, thank you for recognizing our service and the fast shipping. We're glad to hear your experience was positive and hope to serve you again soon!
Huayangosaurus & Sinraptor Silver Coins
Huayangosaurus & Sinraptor Silver Coins were very good Quality, well packaged , fast delivery, as described
15 March 2024
Unprompted review
Reply from Power Coin
Draco, we're delighted to hear the Huayangosaurus and Sinraptor silver coins met your expectations in quality, packaging, and delivery. Thank you for the positive feedback!
Great communication
Great communication, great service, and beautiful coins!
27 March 2024
Unprompted review
Reply from Power Coin
David, thanks for highlighting our communication, service, and the quality of our coins. We're happy to have met your expectations and hope to continue doing so.
Powercoin is the best source for outstanding precious metal goods
Powercoin is a very positive and professional online store with an outstanding repertoire of goods. Always a good contact and very trustable. Every of over 10 orders was perfect. Even the packaging of the treasures is 1st class. I highly recommend PowerCoin and think If you are out for something special in silver coins you will have to order here. Enjoy like I do. Thank you.
27 March 2024
Unprompted review
Reply from Power Coin
Daniel, we're truly grateful for your thorough review and high recommendation. It's heartwarming to know you've had consistently perfect experiences with us, from our selection to the packaging. Thank you for your continued trust in PowerCoin!
Everything is fine
23 March 2024
Unprompted review
Reply from Power Coin
Hello Nevzat, thank you for sharing your positive experience with us. We're glad to hear that everything is fine with your purchase. If you need any further information or assistance, please don't hesitate to contact us.
Good price with professional service
Good price with professional service; I bought the coins from this site twice.
10 February 2024
Unprompted review
Reply from Power Coin
Hello Jerome, thank you for your feedback and for choosing us again for your purchases. We're thrilled to hear you're happy with our prices and service. If there's anything more we can do for you, just let us know!
Great seller!!!
The seller is simply top. Price, selection, packaging and shipping. All 5*****
18 March 2024
Unprompted review
Reply from Power Coin
Hi Tomas, we appreciate your kind words and are glad to hear that you had a positive experience with us from the selection to the delivery. Your satisfaction is our top priority, and we look forward to serving you again!
Correct business attitude and…
Correct business attitude and understanding of customers.
5 February 2024
Unprompted review
Reply from Power Coin
Pozdrav ARIAN, hvala vam na pozitivnom komentaru i povjerenju. Drago nam je čuti da ste zadovoljni našim pristupom i razumijevanjem potreba kupaca. Ako ima još nešto čime možemo pomoći, slobodno nas kontaktirajte.
PowerCoin is perhaps the best company…
PowerCoin is perhaps the best company that sells collectible coins! Great team, fast shipping, good loyalty program. I recommend!
12 March 2024
Unprompted review
Reply from Power Coin
Здравствуйте, Андрей. Спасибо за ваш отзыв и рекомендации. Мы рады, что вы оценили нашу команду, скорость доставки и программу лояльности. Мы всегда готовы вам помочь!
Reliable company
Reliable company, never been disappointed, positive experience of customer service
15 March 2024
Unprompted review
Reply from Power Coin
Hi Marvin, thank you for acknowledging our reliability and customer service. We're committed to ensuring a positive experience for every customer, and it's rewarding to hear we've achieved that with you. Looking forward to serving you again!
Great coins
Great coins, perfect condition, quick delivery and good packaging! 10 out of 10, perfect!
14 March 2024
Unprompted review
Reply from Power Coin
Hello Eduard, we're delighted to receive such high praise and to know that you're satisfied with the coins, condition, and our delivery service. Thank you for your perfect rating. We look forward to your next visit!
I am completely satisfied with Power…
I am completely satisfied with Power Coin. Everything is completely safe and found with them. I recommend them!
11 March 2024
Unprompted review
Reply from Power Coin
Здравствуйте, Сергей. Благодарим вас за доверие к нашему магазину и за высокую оценку нашей работы. Мы рады, что вы полностью удовлетворены сервисом Power Coin. Если у вас возникнут вопросы, мы всегда к вашим услугам.
Great experience
Just wanted to say thanks for the fantastic delivery of my recent coin purchase from PowerCoin! The coins arrived quickly and securely packaged. I was particularly impressed with detailed tracking information.
PowerCoin is definitely doing a great job with fast shipping and the coin deals. Overall, a very positive experience. I'll definitely recommend PowerCoin to anyone looking to buy collector modern coins.
8 March 2024
Unprompted review
Reply from Power Coin
Thank you, Rudi, for taking the time to share your fantastic experience with PowerCoin! We're thrilled to hear about your satisfaction with the fast and secure delivery of your coins, along with the detailed tracking information. It's great to know that you found our shipping speed and coin deals impressive. We appreciate your willingness to recommend Power Coin to others interested in collector modern coins. We look forward to serving you again in the future!
Great service and communication
Great service and communication, package tracking, wide range of coins.
6 March 2024
Unprompted review
Reply from Power Coin
Thank you, Ladislav, for your positive feedback on our service and communication, as well as the package tracking and our wide range of coins. We're glad to hear you had a great experience with us, and we look forward to continuing to serve your collector needs with our selection of coins!
Great vendor for all gold and coins
Great vendor for all gold and coins! Never had any issues !
21 November 2023
Unprompted review
Reply from Power Coin
Thank you, Igor, for recognizing us as a reliable vendor for all your gold and coin needs. We're thrilled to hear you've never had any issues with our service. Your satisfaction is our top priority, and we look forward to assisting you with future purchases!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.