Percent Reviews 118

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Love competent people! Often speaking with non-profit supporters, they come into the space thinking it's the same as for profit, just a different source of income. The Percent Team is vastly differe... See more

Rated 5 out of 5 stars

Emailed Percent for help with our application. We received a prompt reply with very helpful information. We are delighted our application has been approved for Canva. Our organisation works with peopl... See more

Rated 5 out of 5 stars

Had a surprisingly wonderful experience with their customer care personnel who handled my problem quickly, communicated clearly and promptly, and were friendly and empathetic. I felt they put themselv... See more

Rated 5 out of 5 stars

Referred by a ticket sales site to verify our non-profit status. Referral was made on a Sunday afternoon and status was confirmed within an hours! Also, had a question that was submitted that same S... See more

4.5

Excellent

TrustScore 4.5 out of 5

118 reviews

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Rated 5 out of 5 stars

Great support

I'm in the process of helping a long-standing homelessness non-profit get an online presence, and Percent has been super-helpful in getting us accredited for Google Workspace. A big thank you to everyone there for their support!

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience of communication

It has been an excellent experience of communicating with percent regarding our Google workspace. We were unable to process our application for the Google workspace for nonprofit due to domain issues. We just asked help centre of percent for identifying the issue and percent team responded to us immediately. It was very friendly, polite and cheering way of communication. After help of percent we have been able to get the Google workspace. Thanks a lot.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellence in Support Services

I applied for my organization to join the Google Nonprofits program but ran into some validation problems. Upon reaching out to the contact listed in the confirmation email, I was pleasantly surprised to receive a solution within hours. Following the provided instructions, including creating a support ticket and submitting affiliation documents, I experienced a seamless collaboration between various support teams. Throughout the process, I was kept informed every step of the way with prompt follow-ups and efficient communication. I am truly impressed by the responsiveness, friendliness, and efficiency demonstrated by Percent. Their excellence truly reflects Google's esteemed reputation within nonprofit communities worldwide.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Fast and Kind

The answers were fast, kind and I feel they really want to help me get through the process. Hope more companys behave like that.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

The staff is awesome

The staff is awesome, they respond to issues promptly, and with accuracy and they are very helpful, professional and genuinely concerned, I enjoy everything about Percent, a wonderful company bridging the gap.

9 May 2024
Unprompted review
Rated 5 out of 5 stars

This team delivered for us

My organization is unique in that our nonprofit status is derived from a parent organization and further complicated by our lack of technology expertise. The specialists at Percent who handled our case were highly professional, and extremely patient with us, holding our hand throughout the entire process and being cheerleaders for our organization as we navigated the approval process. We really appreciate their understanding and positive attitude throughout. Thanks to all.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

All was resolved within a couple of days.

It took a little time for my organization to be verified but I know everyone has to be careful these days. However, once I had all my paperwork in place, all was resolved within a couple of days. And they stayed in touch and were very helpful.

25 April 2024
Unprompted review

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