Powered Now Reviews 543

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the app's user-friendly design and powerful features. However, some people were dissatisfied with the customer support experience, finding it unhelpful and frustrating, and also noted issues with the app's form functionality, navigation, and synchronization.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's helpfulness... See more

User experience

People report positive experiences with user experience, finding the system impressive, user-friendly, and... See more

Application

Reviewers highlight positive aspects of the app, with many finding it fantastic software that streamlines... See more

Service

Reviewers mention positive feedback about service, consistently praising the seamless and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Powered Now has already made a fantastic impression on me, not just as a platform but as a company that genuinely cares about its customers. Eliza has been incredibly friendly, understanding, and help... See more

Rated 5 out of 5 stars

The team at Powered Now are always on hand to help with any queries that we may have. We usually use the chat option for this and we never have to wait long for a response. Woody has been particu... See more

Rated 5 out of 5 stars

Powered Now is a great software for our business, simple to use, easy to read layout, has everything we need to run smoothly and efficiently . Occasionally I have to ask for some help and it’s usually... See more

Rated 5 out of 5 stars

I have been using powered now since its early days back in 2015, and have not been surprised at its exceptional rise to its current success, unlike other platforms they have spoken to the users for... See more


Company details

  1. #24 of 125 best companies in Software company

Information provided by various external sources

QUOTE AND INVOICE YOUR CLIENTS, FROM ANYWHERE Its easy to create detailed paperwork from your mobile or tablet, while you are still on site, with the customer, in the office or even at home. SCHEDULE YOUR APPOINTMENTS, STAY ORGANISED Managing your appointments has never been easier with Powered Now inbuilt scheduling software. WIN MORE WORK, GET PAID QUICKER Powered Now users not only get paid quicker but win more work (2015 User Survey). LOOK PROFESSIONAL Create great looking paperwork with minimum effort, choose an invoice template and logo or upload your own!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

543 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I cant say enough good things about…

I cant say enough good things about Powered Now.
The software is not only about gaining time. Gained time means my business is more profitable.
Like all things there is a learning curve from my old process but now I am fully using it I wonder why I didn't use it from the start up of my business.

The staff and support is brilliant. A UK based team that listen and constantly improve the App.
If you think of the cost it would be to pay someone to do the work that Powered Now does, its an absolute bargain.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Incredible support

Their support team are incredible, no problem is too big, Luke, Woody and Graham make life so easy if I encounter an issue, can not praise them enough 👏

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Have a look around at what is out there. Ignore the costs.

Powered now is good software. However I personally cannot get on with at the moment. Others can.

Good to give it a go. Has all the needs of a working business.

11 January 2026
Unprompted review
Powered Now logo

Reply from Powered Now

Thanks for the feedback. A few things worth clarifying though:

On sync – this almost always happens when people don't wait for the sync to complete before closing the app or switching screens. It's not ideal UX, but it does work if you let it finish. Worth checking that's not what's happening here.

On the double sends – same thing. If you're hitting send offline getting taken to a confirmation page, and hitting send again without waiting for the first one to go through, you'll get duplicates. That's user error, not a software issue. Whatever you send offline gets queued.

We're not perfect, and there's always room for improvement. But a lot of what you've described sounds like it might be worth trying again with a bit more patience on the sync side, we are also very happy to get you back in for a training session!

That said, if it's genuinely not for you, that's fair enough.

Cheers,
Ben

Rated 5 out of 5 stars

Excellent online support service

The team at Powered Now are always on hand to help with any queries that we may have. We usually use the chat option for this and we never have to wait long for a response.
Woody has been particularly helpful recently when we had an issue with our new pricing not updating for all of the Powered Now users in our business. He responded swiftly and with instructions that were easy to follow.
Its refreshing to have excellent technical support on hand whenever we need it.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Powered Now is an excellent tool for…

Powered Now is an excellent tool for our business, featuring an intuitive design that's straightforward to navigate. It offers all the necessary features for us to operate seamlessly and efficiently. Whenever I need assistance, I can quickly access support through the chat feature and receive the help I require in just a few minutes. When I need to familiarize myself with a new function in Powered Now for my job, I simply schedule a complimentary training session online, where I receive a video call to guide me through everything I need to learn. I can't imagine how a company could make it any easier or simpler.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Being someone more tool based than pc i…

Being someone more tool based than pc i found the site very user friendly and not to technical. Barney from tech support has been amazing help giving me quick support to help me with the problems i had and saved me some much time! Would highly recommend for anyone starting out

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Jenson saved you today

Jenson helped me out to sort my account out and save me money, He made what would normally be a painful process very easy. I’m definitely satisfied but you need to get rid of that third-party payment shit as I have been unable to access my account because of it very disappointed.

But…… the fantastic service from Jenson has replenished my faith in Powered Now

3 December 2025
Rated 5 out of 5 stars

Super Powered

I have been using Powdered Now for 9 months now and I can honestly say it’s completely changed my business.
As a self employed gas engineer finishing at the end of the day meant invoicing/ quoting.
During the day valuable work time was wasted writing notes for completed work, booking appointments or filling out gas safety certificates.
Since using Powered Now all my booking of appointments, invoicing can be done in minutes in the van.
Preset invoices for repetition work such as gas safety and servicing are one click of a button.
All gas safety forms are available at finger tips and follow easy, well thought out format.
I can say the system easily saves me 3-4 hours a day.
The technical support from the team at Powered Now is second to none.
The online trainings great and as you use the system you can find short cuts that suit you.
Any questions or stumbling blocks are phone call or message away and reply is very prompt.
There are continuous catch ups from the team to see if everything is going ok and to answer any questions that may have come up using the system.
Overall my productivity is up by around 40% !!
Customers love it as they are notified of appointments as soon as you book them and because you invoice as soon as the jobs completed cash flow is the best it’s ever been. For repeat work like services the system sends customers reminders when it’s due so they contact you to book it in.
Another great feature is you can compare your business performance from month to month.
I have opted to link it with Zero accounting which completes the package, enabling you to see what bills have been paid and what ones are due or overdue.
My account is linked to Zero so I always know where I stand regarding my business finances, profits, loss, tax excetra.
Overall Powered Now is worth every penny and pays for itself in precious relaxing and family time from the hours it saves you on a daily basis.

2 December 2025
Unprompted review
Powered Now logo

Reply from Powered Now

What a fantastic review, thank you so much for spending the time to put so much detail into it. Delighted you love the software and you are getting time back! As always, if you need any help, we are just at the end of the phone!

Rated 5 out of 5 stars

Great Software Programme

Honestly, being in construction trade for so many decades and there not ever being a modern software programme, until now is a huge game changer. I will always support Powered Now for good the software programme is amazing but the team deserve many applauds, as the support second to none!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, quick and easy to talk to.

Woody and others are always very helpful. Help can come in many forms to suit the need of my query. Prompt response too. Easy to talk to and always friendly.

24 November 2025
Unprompted review
Powered Now logo

Reply from Powered Now

Woody is a good egg! Thank you for the great review!

Rated 5 out of 5 stars

I have been using powered now since its…

I have been using powered now since its early days back in 2015, and have not been surprised at its exceptional rise to its current success, unlike other platforms they have spoken to the users for thought on improvements and shortfalls they learn and adapt constantly to make it user friendly and trade specific. Just can’t fault any aspect of powered now and the staff.
Worth every penny
Thank you all at Powered Now

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with Powered Now

Very happy with Powered Now. Have used them for over a year and would highly recommend them. Dawn is always available on the phone when needed which is amazing.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Again I had a problem

Again I had a problem, Although It was my problem not understanding the system. But again they helped me through it again,,, cheers lads

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Charged £660 for 2 years without consent



I was extremely disappointed with Powered Now. They charged me £660 for a 2-year subscription renewal without my consent. I did not authorize this payment, and I only discovered it after the money had already been taken.

When I contacted customer support, I found the experience unhelpful and frustrating. It felt unfair to be billed such a large amount without approval or clear communication.

I strongly advise anyone considering Powered Now to check billing terms very carefully before signing up. I would not recommend this service based on my experience.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app
Excellent customer service
chloe was so helpful and gave me full support setting up the app for our business. it's perfect for what we need and I'd highly recommend to any trade business

20 October 2025

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