Powered Now Reviews 543

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick responses. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with the app's user-friendly design and powerful features. However, some people were dissatisfied with the customer support experience, finding it unhelpful and frustrating, and also noted issues with the app's form functionality, navigation, and synchronization.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the team's helpfulness... See more

User experience

People report positive experiences with user experience, finding the system impressive, user-friendly, and... See more

Application

Reviewers highlight positive aspects of the app, with many finding it fantastic software that streamlines... See more

Service

Reviewers mention positive feedback about service, consistently praising the seamless and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Powered Now has already made a fantastic impression on me, not just as a platform but as a company that genuinely cares about its customers. Eliza has been incredibly friendly, understanding, and help... See more

Rated 5 out of 5 stars

The team at Powered Now are always on hand to help with any queries that we may have. We usually use the chat option for this and we never have to wait long for a response. Woody has been particu... See more

Rated 5 out of 5 stars

Powered Now is a great software for our business, simple to use, easy to read layout, has everything we need to run smoothly and efficiently . Occasionally I have to ask for some help and it’s usually... See more

Rated 5 out of 5 stars

I have been using powered now since its early days back in 2015, and have not been surprised at its exceptional rise to its current success, unlike other platforms they have spoken to the users for... See more


Company details

  1. #24 of 125 best companies in Software company

Information provided by various external sources

QUOTE AND INVOICE YOUR CLIENTS, FROM ANYWHERE Its easy to create detailed paperwork from your mobile or tablet, while you are still on site, with the customer, in the office or even at home. SCHEDULE YOUR APPOINTMENTS, STAY ORGANISED Managing your appointments has never been easier with Powered Now inbuilt scheduling software. WIN MORE WORK, GET PAID QUICKER Powered Now users not only get paid quicker but win more work (2015 User Survey). LOOK PROFESSIONAL Create great looking paperwork with minimum effort, choose an invoice template and logo or upload your own!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

543 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Would definitely recommend

I was talking to Jenson today on video call to learn more about Powered Now and how it works, I couldn't be anymore happier with the experience and how it was all explained to me, very patient and understanding and explained everything very well.

29 September 2025
Rated 5 out of 5 stars

Powered Now is a great software company who fully support after the sale.

Powered Now is a great software for our business, simple to use, easy to read layout, has everything we need to run smoothly and efficiently . Occasionally I have to ask for some help and it’s usually minutes on a chat function getting help i need. Whenever i have to learn a new function on Powered Now within my role i go online and book my free training and get a video call showing me everything I want to know, I mean i am not sure what more a company could do to make it all so easy and simple.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and helpful team

Very friendly and helpful team.
Moving over to Powered Now from another big name as the software isn't as powerful and smart as they say it is.
After some deliberation I decided to take the leap! Dawn from marketing and Luke from training have been nothing but helpful and the software seems very easy to use with loads of great features that just make sense.

28 July 2025
Rated 5 out of 5 stars

I’ve just come over from a competitor…

I’ve just come over from a competitor of powered now, they’ve been super helpful on the transaction. They’ve given me help from linking my accounting software to make sure my invoices from this app are being reconciled for my accounting software.

As well as helping me to link my card machine up to my account. I no longer have to worry about anything. Powered now have done all the hard work. I feel as though all I have to do now is go worry about my actual work. Not paperwork!

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Top drawer customer service *****

The customer service at Powered now is top draw!

The system is somewhat customisable to your specific needs and the team are ALWAYS on hand to sort out any issues and improve the user experience for you day to day.

We're coming up to the end of our first year with PN, and I can't see us changing any time soon

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent system and great support

We have recently signed up with Powered Now to manage our pest control business scheduling. Luke has provided great support, web tutorials, video meetings and speedy responses to any queries. I cannot praise him enough.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

I subscribes to your premium or what…

I subscribes to your premium or what ever, to do forms, it wont do forms on my app. You aknowledeged the reciept. I tried to add a form, you then offered an upgrade, I clicked upgrade, you then said do you want to buy it again.....Total trash.

16 July 2025
Powered Now logo

Reply from Powered Now

Thanks for getting in touch.

Forms are available on both Pro and Premium tiers, so you should definitely have access. If you're having trouble getting them to work on your app, it's worth dropping into chat with our support team – they'll be able to walk you through it and sort whatever's going on.

Cheers,
Ben

Rated 5 out of 5 stars

Lucinda is a breath of fresh air

Lucinda is a breath of fresh air. She helped immensely and took me through powerednow and showed me things I never knew existed. Lucinda has helped me figure out items and explain them that I was previously frustrated with to the point I was about to cancel powerednow. With the guidance Lucinda has provided and future help at hand it will help my business be more streamlined and professional. Thank you Lucinda

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Right from the start Powered now have…

Right from the start Powered now have been great from booking in on my demo call to catch up calls to see how I'm getting on and if i needed any further training on the app. Lucinda has helped me multiple times from over the phone to video call training explaining all the little things to save me time. overall great experience so far with Powered Now

26 June 2025
Unprompted review
Rated 5 out of 5 stars

A great experience dealing with the…

A great experience dealing with the people at Powered Now. The management software itself is the best I've seen and has really helped us manage the business in a more efficient way. It's been super simple to use and is at a great price. I highly recommend any tradesmen, in any industry, to give it a try.

16 June 2025

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