Power Meter City Reviews 4,102

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the personalized assistance and prompt communication throughout their purchasing journey. Many people appreciate the fast and efficient shipping, with products often arriving sooner than expected and well-packaged. Reviewers also praise the extensive range of quality products and the ease of the ordering process, making it a simple choice for repeat purchases. However, some customers also noted an occasional delay in shipment despite items being listed as in stock, which impacted their delivery expectations.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the great quality and fair pricing of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast shipping and... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional and fast service... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process.... See more

Customer service

Consumers find customer service to be positive, with many describing it as helpful, responsive, and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more

Company replied

Rated 5 out of 5 stars

I’ve bought two power meters and chain rings through power meter city. Fantastic customer service Dave. There has been great back-and-forth with emails on both my original orders and some follow up st... See more

Company replied

Rated 5 out of 5 stars

My purchase was an international sale, and to be fair it arrived in less time than a domestic package. I was kept updated from sale to when the package arrived. Product wise Power Meter City has an ex... See more

Company replied

Rated 5 out of 5 stars

From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more

Company replied


Company details

  1. Bike accessories store
  2. Bicycle Shop
  3. Sporting Goods Shop

Written by the company

Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service

Amazing service. Quick shipment and recieved within 4 days of ordering.

21 February 2026
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Reply from Power Meter City

That’s great to hear! We work hard to get orders out quickly and are glad yours arrived right on time. Thank you for your support!

Rated 5 out of 5 stars

Clean transaction

Clean transaction. Fast shipping, good packaging. Easy setup

21 February 2026
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Reply from Power Meter City

We love hearing that everything went smoothly from start to finish! Thanks for your order and for taking the time to share your experience.

Rated 5 out of 5 stars

They Know what they’re doing!

Clear descriptions of different power meters on their website, with easy information on comparability. Written like people who understand bikes. In the US, seems like the easiest way to get the Favero Assioma MX pedal. Helpful staff, power meter has been great.

8 February 2026
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Reply from Power Meter City

We’re glad the compatibility information on our site made things easy to navigate! Helping riders confidently choose the right power meter is important to us. Thanks for trusting us with your Favero Assioma MX pedals—we’re here anytime you need assistance.

Rated 5 out of 5 stars

Proper Experience.

I purchased a set of the new ASSIOMA PRO RS dual sided pedals. PMC had them in stock and the price was fair. I am also impressed with the follow-they provide after the sale, I have already received a message from customer service asking about how I like the pedals so far. This is customer service the way it used to be, personalized. Totally different experience from what you see out there now, where it feels like everything is just automated and cold. I feel like I have contact information now to a real person should I need any help with this purchase. Keep up the good work.

17 February 2026
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Reply from Power Meter City

Thank you for the thoughtful review! We’re thrilled you’re enjoying your Favero Assioma PRO RS dual-sided pedals and that our follow-up stood out. We truly believe customer service should feel personal—not automated—and we’re always here if you need anything. We appreciate your support!

Rated 5 out of 5 stars

They had the parts I needed

They had the parts I needed (Shimano 105 fc-r7000 chainrings) when no one else did, the cost was fantastic, and they shipped incredibly fast!

12 February 2026
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Reply from Power Meter City

We’re so happy we could get you the Shimano 105 FC-R7000 chainrings when others were out of stock! Fast shipping and competitive pricing are what we strive for every day. Thanks for choosing Power Meter City!

Rated 5 out of 5 stars

Great experience fast delivery

Great experience fast delivery

12 February 2026
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Reply from Power Meter City

Thank you! We’re glad you had a great experience and that your order arrived quickly. We appreciate your support!

Rated 5 out of 5 stars

The service from Power Meter City was an exceptional experience

The service from Power Meter City was exceptional and because of that they have a loyal client in me. Dave took to time to answer all my questions regarding a new custom build road bike; he made suggestions and when I placed the order, made sure the components I chose would perform together. The components are not what sold me, it was the service.

18 February 2026
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Reply from Power Meter City

Hi David! Wow! Thank you for such a thoughtful review. We’re incredibly grateful for your kind words. Dave truly enjoys helping customers dial in the perfect setup, and we’re glad the guidance and compatibility checks made a difference for your custom build. Earning your loyalty means everything to us. We’re here anytime you need support on this bike or the next one!

Rated 5 out of 5 stars

They allowed me to combine a current…

They allowed me to combine a current order with a new order and not charge me extra for shipping.

18 February 2026
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Reply from Power Meter City

We’re glad we could help combine your orders and save you on shipping! We always try to be flexible when possible. Thanks for choosing Power Meter City!

Rated 5 out of 5 stars

fast shipping and received item in time…

fast shipping and received item in time . item arrived perfectly .

18 February 2026
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Reply from Power Meter City

We’re happy to hear everything arrived on time and in perfect condition! Thanks for trusting us with your order—we truly appreciate it.

Rated 5 out of 5 stars

Great service and follow up

17 February 2026
Unprompted review
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Reply from Power Meter City

Thanks so much! Providing helpful follow-up and making sure everything goes smoothly is important to us. We’re always here if you need anything.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Packaged well!

17 February 2026
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Reply from Power Meter City

Thank you! We’re glad your order arrived quickly and safely. We take care in packaging to make sure everything shows up in perfect condition. We appreciate your support!

Rated 5 out of 5 stars

A perfect example of how online shopping should be done!

I bought the Assioma DUO power meter pedals. The price was the lowest I could find, so I sort of anticipated a lower level of service. I was totally wrong! They sent me product guides, links to more info, and direct contact info if I needed any additional help. I didn't have to ask for any of this. Their after sale support was automatic, and fantastic. Shipping was very fast (UPS had the package the next day), and the tracking link was sent as soon as the label was printed. I couldn't be happier.

7 February 2026
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Reply from Power Meter City

Thank you for the thoughtful review! We’re thrilled to hear that both our pricing and service exceeded your expectations. We believe great products should be backed by great support, so we’re glad the guides, resources, and follow-up were helpful. Enjoy your Assioma DUOs, and please don’t hesitate to reach out if you ever need anything!

Rated 5 out of 5 stars

Quick service

Very quick service and order processing.

14 February 2026
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Reply from Power Meter City

We appreciate the feedback! Quick processing and fast turnaround are always our goal. Thanks for choosing us!

Rated 5 out of 5 stars

Great price and fast shipping on a…

Great price and fast shipping on a needed cassette. When its tome to up grade the power meter, this will be my site.

6 February 2026
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Reply from Power Meter City

Thanks so much! We’re glad we could get your cassette to you quickly at a great price. When you’re ready to upgrade your power meter, we’ll be here and happy to help you choose the perfect setup!

Rated 5 out of 5 stars

A good shop to do business with

Had everything I needed in stock with fast shipping. I have purchased from here before and will again.

12 February 2026
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Reply from Power Meter City

Thank you for your continued support! We’re happy we had everything in stock and could get it to you quickly. We look forward to helping you again.

Rated 5 out of 5 stars

Good selection and quick delivery

Good selection and quick delivery. Sales folks are very personable.

11 February 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad you found what you needed and that our team made the experience a great one. We appreciate your support!

Rated 5 out of 5 stars

Dave makes it worth going through Power Meter CIty

EXCEPTIONAL after-sale service. Prompt, thorough communication. Handled a warranty issue directly with the manufacturer with minimal effort from me. Great experience, and will happily buy again and again from him in future. Very impressive.

5 February 2026
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Reply from Power Meter City

Thank you so much for the thoughtful review! We’re glad we could make the warranty process easy and provide prompt support. We truly appreciate your trust and look forward to helping you again.

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