Premier Pet Transport Reviews 2,348

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,727 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and excellent communication throughout the delivery process. Many people highlight the exceptional care taken with their pets, noting that puppies arrived clean, happy, and calm. The delivery service is frequently described as efficient and often ahead of schedule, which many consumers appreciate. Reviewers are also very satisfied with the overall service and user experience, finding it seamless and well-organized.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the early arrivals, with... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, care, and... See more

Product

Clients share positive opinions on product. Many customers report that their puppies arrived in excellent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team Ryan & Titus came through all the way to Las Vegas, Nevada & delivered a healthy baby King Charles to us as promised, Mr. Rudy, now Mr. Ronan is the Best little puppy ever! We are thrilled with t... See more

Rated 5 out of 5 stars

Premier Pet Transport is a business that works with puppyspot. I recently purchased a golden retriever puppy that needed transport from Indiana to Mass. I was kept updated and informed thru the whole... See more

Rated 5 out of 5 stars

We were given very detailed instructions as to how their transport system works and how our new puppy will be cared for. We were given their cell number if we had to reach them while they were on the... See more

Rated 5 out of 5 stars

My puppy was delivered earlier than planned which made it all the more exciting. Puppy was cleaned and adorable. Reminder to bring your license to prove who you are (and tip $$$ if you want). Thanks... See more


Company details

  1. Pet Moving Service
  2. Transportation service

Written by the company

Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Our little guy was so taken care of .
Our drivers Philip and Carla were very nice and even got here early !

Great service!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Ben was just great

Ben was just great! Our puppy was delivered with great care and love. Ben was super easy to work with and very communicative throughout the delivery process. Premiere and Puppy Spot have been very good to work with and we highly recommend!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Premier Pet Transport is a business…

Premier Pet Transport is a business that works with puppyspot. I recently purchased a golden retriever puppy that needed transport from Indiana to Mass. I was kept updated and informed thru the whole process. Special kudos to drivers Skyler and Michael. They were actually 3 hrs earlier than expected which was a great surprise. "Maggie" arrived in excellent condition despite the distance. Skyler spent time with me explaining the process completely. PPT has 2 gems in these guys!!!!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Pet premier transporter Tristan and…

Pet premier transporter Tristan and Ryan were great and kept me updated. They were great to answer all my questions when they delivered our new pup, before they got in the road for their next delivery.
Thank you!

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Our new puppy had a successful road trip!

We were given very detailed instructions as to how their transport system works and how our new puppy will be cared for. We were given their cell number if we had to reach them while they were on the road. She was delivered to us from Indiana to Las Vegas, our home, in very good condition. Our drivers were Nathan M. and Gunner. They presented as kind, gentle men who assured us our puppy was well cared for during the 4+ days long road trip.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Buck & Chuck F

Buck & Chuck F. Delivered our new frenchie in super condition and were so loving & gentle with her. We couldn’t be more pleased with their professionalism.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

These guys were really great

These guys were really great. They kept me up-to-date on time. Perfect information. I would definitely use them again if I were to purchase another dog and I’d tell my friends and family about them as well.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good!

My puppy was delivered earlier than planned which made it all the more exciting. Puppy was cleaned and adorable. Reminder to bring your license to prove who you are (and tip $$$ if you want).
Thanks Michael!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Top notch pet transport - highly recommend!

I was very pleased with the level of service and care Dallas and David provided for my Cavalier King Charles Spaniel puppy as she made her journey from Indiana to California. I appreciated the real time updates they provided regarding arrival time and was excited to hear they were ahead of schedule and she was delivered sooner! My puppy was comfortably transported, arrived clean and happy without any signs of distress. I highly recommend this company!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Ryan and Titus did a fantastic job

Ryan and Titus did a fantastic job of bringing my little Maltipoo to me.
She was well taken care of and calm when they placed her in my arms.
They had all the paperwork ready to go and was able to tell me how she did traveling, and when she last ate.
They did a great job bring her to me.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Ryan and Titus delivery service

Good Morning! What an amazing experience! I couldn’t have asked for better transport guys. Ryan and Titus were early! We got to enjoy Bonnie early. They told us how well Bonnie traveled and said she rarely barked! They weren’t kidding. Thank you both for an amazing experience. Pat Eskenazi

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service!! The communication was excellent. The delivery was on time. Nathan and Gunner delivered our new Bentley baby in excellent condition and were so lovely in the handling of him and letting us know how he did during his big travels to California! Very sweet. We appreciated that a lot. Thanks Nathan and Gunner for the excellent service! Happy trails!!

25 April 2026
Unprompted review

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