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Premier Pet Transport Reviews 2,351

•
TrustScore 5 out of 5

5.0

Pet Moving Service
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Review summary

Created with AI, based on recent reviews

Considering 1,727 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and excellent communication throughout the delivery process. Many people highlight the exceptional care taken with their pets, noting that puppies arrived clean, happy, and calm. The delivery service is frequently described as efficient and often ahead of schedule, which many consumers appreciate. Reviewers are also very satisfied with the overall service and user experience, finding it seamless and well-organized.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the early arrivals, with... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, care, and... See more

Product

Clients share positive opinions on product. Many customers report that their puppies arrived in excellent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team Ryan & Titus came through all the way to Las Vegas, Nevada & delivered a healthy baby King Charles to us as promised, Mr. Rudy, now Mr. Ronan is the Best little puppy ever! We are thrilled with t... See more

Rated 5 out of 5 stars

Premier Pet Transport is a business that works with puppyspot. I recently purchased a golden retriever puppy that needed transport from Indiana to Mass. I was kept updated and informed thru the whole... See more

Rated 5 out of 5 stars

We were given very detailed instructions as to how their transport system works and how our new puppy will be cared for. We were given their cell number if we had to reach them while they were on the... See more

Rated 5 out of 5 stars

My puppy was delivered earlier than planned which made it all the more exciting. Puppy was cleaned and adorable. Reminder to bring your license to prove who you are (and tip $$$ if you want). Thanks... See more

Company details

  1. Pet Moving Service
  2. Transportation service

Written by the company

Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

If I could give 10 stars

If I could give 10 stars, I would! The whole delivery experience was great! They were on time & I was patiently waiting in my front yard for them to drive up, Tom was so friendly & professional, briefed me on a few things about my beautiful puppy & he was very friendly & personable! I am so proud & happy with my sweet little fluffy bundle, thank you Tom & Sebastian for this experience!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend, great experience

Our drivers were so kind and friendly. They were able to deliver our puppy a day early and made the process so quick and simple. Our puppy seemed very well taken care of. We were impressed with Skyler and Dalton M.’s professionalism and care.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Premier Pet Transport Rocks

The delivery guys Dallas and David were great, professional, gentle and informative. I could tell they took care of my little guy and did a great job getting him home safely.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Dallas and David did an excellent job…

Dallas and David did an excellent job delivering Jasper to our home. They were very friendly and caring with the dogs. They showed up 2hours head of schedule.They were very efficient with the paperwork. Thanks so much for the exceptional customer service.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service with care

Ben brought our new puppy at exactly the estimated time. He handled him with care and obviously loves doing this. We have never needed a service like this before but if we need it again we will certainly use PPT

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sorry for the delay

Sorry for the delay, but my delivery was GREAT! Beau and Devin brought my baby Charley safe and sound. All documents were given to me and Charley has taken to us without fear.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Tom and Sebastian

Tom and Sebastian, have done an excellent job of communicating and delivering my pet, very very nice people, I enjoyed the conversations

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! Great communication and our new baby was super happy. Drivers were on time and courteous

9 April 2026
Unprompted review

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