Premier Global  Reviews 

1,017
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I previously gained my Level 2 Fitness Trainer and Level 3 Personal Trainer qualifications with Premier Global. Throughout the process, they provided quick responses to my questions and even t... See more

Company replied

Rated 5 out of 5 stars

Amazing course highly recommend, particularly due to my tutor Suhail, who went above and beyond to help me out. I moved abroad for work mid way through my course so I was a difficult student to say th... See more

Company replied

Rated 5 out of 5 stars

I’ve just enrolled on the PT course. Terrell is absolutely fantastic, he’s friendly, has so much patience, he literally explained everything to me, making sure I understood everything. Terrell cert... See more

Company replied

Rated 5 out of 5 stars

Considering covid has been taking over recent times this fine company still had, the time and effort to put into their online courses. It was simple to follow and easy to get access to help from th... See more

Company replied

Company details

  1. Personal Trainer
  2. Career and Education Provider
  3. Fitness and nutrition
  4. Fitness Class
  5. Gym
  6. Nutritionist

Written by the company

The Premier Global brand, one of the worlds most trusted names in fitness education, is now owned by Study Active Limited. This transaction was effective from March 2024. The Premier Global brand, now backed by Study Active's leading educational products, paves the way for a new era in personal trainer qualification delivery. The previous company that was registered as Premier Global Ltd ceased trading in December 2022 and the Premier Global name was acquired by Study Active Limited in March 2024. As new owners of the Premier Global brand, we will aim to proactively respond to and help any previous Premier Global customer that approaches us for advice and guidance - but please note we are not the same company so do not hold any student records or payments from anyone who may of enrolled with Premier Global before March 2024. As we are not the same team, personnel or company, it should be noted that any reviews submitted before March 2024 are not reflective of the new owners and such experiences are not something we can take any responsibility for - though we will always do our best to help and support with advice and guidance. Moving forward we look forward to continuing the excellent educational reputation that has long been associated with the Premier Global brand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.4

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(1,017)

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Rated 4 out of 5 stars

My NASM was great!

My NASM course was very thorough. I really enjoyed it and although I was a little worried about the online format, it was really user friendly once I started the course. My only complaint is that I was a little unsure of the grading system for some of the online testing. I was inaccurately graded on a few questions which was really confusing and frustrating. Hopefully this was just a system glitch and been rectified. My tutor, Suhail, was easy to get in touch with if I had any questions and was very prompt to respond. I generally felt very supported during the course which was something I was a little concerned about, but it wasn’t a problem at all. The webinars were really great and I found it very useful to be able to watch them over and over again if needed. I would recommend this course to others!

25 October 2021
Unprompted review
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Reply from Premier Global

Dear Jessica,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Suhail!

Have a great day!

Kind regards.
Premier Global NASM

Rated 5 out of 5 stars

Very helpful helped me with what i…

Very helpful helped me with what i needed to know

25 October 2021
Unprompted review
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Reply from Premier Global

Dear Daisy,

Thank you very much for your lovely feedback.

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Really great company to study with

Really great company to study with! Good resources and support from all of the module leaders! Highly recommended 😁

21 October 2021
Unprompted review
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Reply from Premier Global

Hi Helena,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Ross was brilliant

Ross was brilliant. Professional, helpful and articulate. Thank you!

21 October 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Ruby,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Ross!

Have a great day!

Kind regards.
Premier Global NASM

Rated 5 out of 5 stars

Ross was an amazing help

Ross was an amazing help, any questions I have are always answered and with no rush. He creates such a relaxed environment and ensures that you’re left feeling confident before the conversation is over. Always cheerful and happy to help!

20 October 2021
Unprompted review
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Reply from Premier Global

Hi Naomi,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Ross!

Have a great day!

Kind regards.
Premier Global NASM

Rated 5 out of 5 stars

Terrell was really helpful and talked…

Terrell was really helpful and talked me through all the options I was interested in and gave me a really clear picture of what was involved, price & timeframe etc. Very much looking forward to completing the studies I have signed up for.

20 October 2021
Unprompted review
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Reply from Premier Global

We are delighted to read your positive review relating to a prior positive experience with Premier Global, we appreciate you taking time to write this.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Fast easy and kind this is the way that…

Fast easy and kind this is the way that Ross Bartup assisted me today, thanks so much

14 October 2021
Unprompted review
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Reply from Premier Global

It's great to read such a positive review about your previous experience with Premier Global. Thank you for taking the time to write this.

Kind Regards
Premier Global

Rated 1 out of 5 stars

I would give a minus if I could

I would give a minus if I could. The qualification itself is a joke and not worth a thing when compared to legitimate fitness training organisations like YMCA.

The online platform is complicated, slow and outdated. The teachers, are lovely but unfortunately seemed completely demoralised and fed up which isn’t very inspiring.

I made several complaints premier. Their only resolve was to offer me another one of their useless courses for free…. No thanks - keep that and put it where the sun don’t shine. DO NOT TOUCH THIS “TRAINING” PROVIDER - you’ll lose you money and have a totally pointless qualification. Please don’t make the mistake I did….

13 October 2021
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Reply from Premier Global

Dear Abigail,

We are extremely sorry to learn about your experience with us.

In reviewing the detail of your account, we can see that we have been through the complaint process with you twice before and after a full investigation, following all the correct guidelines, we would like to say that our qualification is underpinned and quality assured by our awarding organisation Active IQ and is endorsed by CIMSPA, we are a legitimate business and have many clients go through our course and go on to become very successful.

Our tutors have all passed the relevant qualifications to become a tutor in the industry and have a wealth of knowledge spanning over 50 years of experience, their webinar delivery is periodically monitored and all the tutors are quality assured against strict and robust guidance that is enforced by our Awarding Organisation, their passion is to ensure that every learner leaves the course meeting the industry standards.

If you have any other questions or concerns, please don't hesitate to contact us. We apologise for any inconvenience.

Kind regards,
Premier Global NASM

Rated 4 out of 5 stars

Great help

Much appreciate the service from Kaleem Arshad in dealing with my account.

13 October 2021
Unprompted review
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Reply from Premier Global

Thank you for sharing your feedback about a prior experience with Premier Global.

Kind Regards
Premier Global

Rated 5 out of 5 stars

Enjoyed the course

Enjoyed the course. My tutor Suhail made the course easy to understand. He was very helpful. Glad i chose him

12 October 2021
Unprompted review
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Reply from Premier Global

Hi Tony,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Rated 4 out of 5 stars

I achieved the diploma during COVID and…

I achieved the diploma during COVID and found Premier Global to be very supportive with my personal circumstances and learning to ensure I passed (and at no extra cost). Lot's of email support and advice from my lead tutor Jo. The only part I struggled within was the OPT model at Level 3 as I felt the webinars weren't long enough or in depth and I would have benefited from practical/class room learning. The rest of the virtual course was fine and fitted in with my full time role. This is a great way to learn if you work in a gym, slightly more difficult if you're doing the individual PT route and don't have access to everyday practical application.

12 October 2021
Unprompted review
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Reply from Premier Global

Hi Natalie,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

So far great course and great support

So far great course and great support , I am only at the beginning, but finding the course and the materials great and the support fantastic thank you Ross .

11 October 2021
Unprompted review
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Reply from Premier Global

Hi Claire,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Ross!

Have a great day!

Kind regards.
Premier Global NASM

Rated 5 out of 5 stars

Would recommend!

Great course, really comprehensive - thank you! Everyone I had contact with was knowledgeable, professional, helpful and friendly, from Andre at the outset, through all of the webinar tutors, my own tutor Nikos, and the success team, including Ross most recently. Nikos was great with support and guidance and was available for weekly tutor support calls and via e-mail. I'm now a qualified PT but am also signed up to continue studying with NASM Premier Global. Thanks all!

5 October 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Sara,

Many thanks for your precious feedback.

Wish you all the success!

Kind regards,
Premier Global NASM

Rated 4 out of 5 stars

Great course no certificates?

Great course, excellent tutors however it’s been nearly 5 months and I’ve not received my certificates. Very disappointed with this and it would now make me think twice about using or recommending premier global. Such a shame because other than this I found the courses great.

30.10.21 Issue has been resolved and certificates have arrived.

4 October 2021
Premier Global  logo

Reply from Premier Global

Thank you for writing this review about your previous experience with Premier Global. We are glad to read the issue was resolved.

Kind Regards
Premier Global

Rated 5 out of 5 stars

I studied my Level 2 Gym Instructor…

I studied my Level 2 Gym Instructor course during Lockdown. It's the best thing I have ever decided to do. I now work as a Full Time Fitness Coach at David Lloyd. I couldn't be happier. It's been 4 years in the making and I couldn't quite believe it when I got the Job. I'm thoroughly enjoying my new job. I strongly advise doing the course if you want to get into the industry. Kind regards Will.

2 October 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Davis,

Thank you very much for your lovely feedback

We're glad you have enjoyed your PT course with us and wish you all the best on your journey going forward!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Great course and customer service

Very happy with the course and customer service given throughout.
Very complete, live webinars and replays, great source of knowledge, easy to use online platform.
I had a few queries throughout the course that were always answered by email or phone.
Would definitely recommend Premier Global to anyone looking to pass their PT certification.

28 September 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Laetitia

Thank you very much for your lovely feedback

We're glad you have enjoyed your PT course with us and wish you all the best on your journey going forward!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Excellent Course to start anyone's fitness instructing career

Fantastic course to enrol in and get my PT career off and running- live interactive webinars really make me feel like I'm there in the seminar and tutors immediately answer any queries I have.

28 September 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Matthew,

Thank you for taking your precious time to leave such a lovely review.

Have a great day!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Having completed my level 2 and level 3…

Having completed my level 2 and level 3 qualification. Premier global are by far the most helpful caring team there is! Nothing is ever to much for them, and they are always at the other end of the phone if you need anything, there customer service is exceptional.100 percent recommend Premier global!

20 September 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Charlie,

Thank you for taking your precious time to leave such a wonderful review. We’re really glad to know about the wonderful experience you've had with us.

Wish you all the success!

Kind regards,
Premier Global NASM

Rated 5 out of 5 stars

Thanks Ross Bartup

I completed my L2/L3 personal training qualification with NASM earlier this year and did a few more specialisations since then. I needed some changes making to courses I had booked and spoke to Ross today.
We had a great chat on the phone and all changes have been actioned.
Ross was professional, yet personable and super helpful.
I also got a follow-up email informing me of 'next steps' and what to expect.

Glad I picked up the phone.
Cheers Ross!

20 September 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Sandra,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Ross!

Have a great day!

Kind regards.
Premier Global NASM

Rated 5 out of 5 stars

Attentive and Helpful

Ross Bartup was extremely attentive and understanding of my personal situation. Ross was also an excellent communicator and a pleasure to talk to. He actively found a suitable time for us both to speak and assisted in what I needed to do. This interaction assures me I have enrolled with the right providers.

20 September 2021
Unprompted review
Premier Global  logo

Reply from Premier Global

Hi Ross,

Thank you for taking the time to leave such a precious review. We'll be sure to pass your feedback onto Ross!

Have a great day!

Kind regards.
Premier Global NASM

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