Premier Properties Reviews 172

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Most dishonest people, after paying advance when our plan changed and we wanted refund they initially said will take 30days even after 50days money was not refund. So went directly to their office and... See more

Rated 5 out of 5 stars

Had our house up for sale with another estate agent for 3 months will hardly any interest or viewings. Switched to premier property who sold our property within 1 week with a closing date. Excellent... See more

Rated 1 out of 5 stars

This is the worst letting agent ever. They never answer calls, they don’t respond to maintenance issues. Several times we had issues with the washing machine and they took weeks to resolve. Now what m... See more

Company replied

Rated 5 out of 5 stars

Massive thank you to Stephen, Marlene and the team. They were amazing from start to finish. As nervous first time sellers, they held our hands along the way. I had done my research before choosing an... See more

Company details

  1. Estate Agents

Information provided by various external sources

Estate Agents and Letting Agents Uddingston offering property for sale and let. Sell or rent in Uddingston, Bothwell, Hamilton, Blantyre and surrounding.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

172 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have been impressed with Premier…

I have been impressed with Premier Properties. I have been searching for a property for some time. The staff have always been patient with my questions, encouraging during my searches, efficient in their communications, and prompt in their actions. The process for purchasing the property is ongoing, and I am confident it will be completed in the same manner. Thank you Ray.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Premier Properties provide a first class service.

Premier Properties provide an excellent, first class service. As a Landlord I've sold a few properties with Premier and always had great service. They have good knowledge of the market and the legal process. Above all else they are great communicators, and kept me informed at all stages of the process. Great service from Stephen and Ray.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Premier…

Excellent service from Premier Properties. Ray was outstanding and always kept us fully informed throughout the process. Thank you to Ray and the whole team.

17 June 2022
Unprompted review
Rated 5 out of 5 stars

I had used premier before after family…

I had used premier before after family recommendations. Premier have been great at keeping us up to date with any progress and communicating throughout the process of selling the property. Any questions were answered promptly with their expertise.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Ideal sales agent

We have used premier before and always supply a great service. They managed to achieve maximum from property sale. Quick, efficient and knowledgeable. Everything you need to sell a property.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Amy Holt has been excellent in relation…

Amy Holt has been excellent in relation to 1032589.00001
Communication has been excellent and despite a technical issue that has now been resolved she managed to ensure I was kept up to date.
Very friendly and professional service, I would recommend Amy to anyone looking for the service.

Thank you again Amy.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Recommended

Premier was recommended and after getting in touch it was 2 years before my property was ready for marketing.
During this time they were responsive to questions and helped with much more than just the sale of my flat. They were generous with their knowledge of buying and selling, the different stages in the process and helped with each step.
When ready for marketing it all happened within a few days. Communication was good and their experience was apparent.
My flat sold in just over a week with an offer much higher than I had hoped. Premier checked things out to minimise the risk of the sale falling through and offered their experience right up to keys being passed on. Everything went smoothly. They took the stresses and uncertainty away.
I would definitely recommend them.

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service at Premier Properties

From the moment I contacted Premier Properties I felt I was supported with selling my house. Steven conducts his work with a high level of professionalism and support without the strong sales tactics that come with some companies. I would strongly recommend Premier Properties if you are selling your property in the local area. My experience was definitely smooth from start to finish. Thanks to Steven, Marlene and all at Premier Properties.

3 February 2022
Unprompted review
Rated 5 out of 5 stars

Sadia Ali - Great service

Sadia Ali (899409.00002)from Premier Properties has been excellent. She handled both my sale and purchase of new property. She is very professional and transparent through out the process. Even during the system issues she kept us updated and helped us to finish the sale and purchase without any delay. I would like to thank you Sadia and wish her all the best to deliver her great service to more clients.

31 January 2022
Unprompted review
Rated 5 out of 5 stars

House Sale

I choose Premier Properties as they were near to my location. Marlene Crooks the receptionist was very good as I am a profoundly deaf person, she understands and communication was not a problem.
Stephen Kiernan, the housing salesman was very advisable to me on what merits of selling, as I was in two minds either to fix up or leave as is. He said to leave as is it was up to me to decide, I decided to leave as is. Stephen got a lot of interest from buyers, they wanted to buy the house but some couldn't get mortgage, others said no driveway, others said too much work. Stephen did his best and got it sold at a very good price. it's all thank to Premier Properties, they did to their best and am very satisfied with their service. Had no problems communicating through e-mails. Thanks

24 January 2022
Unprompted review
Rated 5 out of 5 stars

First class service

First class service from start to finish constantly keep
In contact with viewings , interest , feedback etc would highly recommend

16 December 2021
Unprompted review
Rated 5 out of 5 stars

House purchase

I have just purchased a house and Premier Properties were the estate agent for the seller. Marlene was the agent whom I liased with and she was extremely helpful and professional, she has a friendly manner and excellent customer service. I would highly recommend Premier Properties...they also gave me a lovely welcome pack with a mixture of goodies which is very much appreciated.

10 December 2021
Unprompted review
Rated 5 out of 5 stars

I have used Premier for many years to…

I have used Premier for many years to manage my rental properties. My main contact, Stephen, is a great guy to deal with, very knowledgeable and professional. My family have also used them for property sales in the past.
I highly recommend Premier Properties as a letting agent and estate agent and I wouldn’t go anywhere else.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Big thanks

Thanks to Marlene and the team at premier properties for helping me purchase my flat. Great mortgage broker recommendations, made the process so much easier! The box of treats that was gifted was a lovely touch when picking up my keys, thanks again.

23 November 2021
Unprompted review
Rated 1 out of 5 stars

Failure

I've had ongoing problems with my boiler resulting in no heating or hot water. This has been going on for almost a year and tonight I'm very cold and I can't bathe my 20 month old daughter. No resolution has come from the company. Disappointed and upset is a huge understatement.

22 November 2021
Unprompted review
Premier Properties logo

Reply from Premier Properties

Hi Katherine, We are very disappointed to hear that you are unhappy with the service you have received. We have sent engineers four times to the property from 3 separate contractor firms each time a different solution was recommended and carried out at significant cost yet the problem persisted. It has been very difficult to be able to make a decision on what to do as the boiler was no that old and considering most of the major components had been replaced. On your latest report, we decided to replace the boiler and had this done in a couple of days. We would kindly ask if you could reconsider your review.

Rated 5 out of 5 stars

Mistaken company similar name

This company has a similar name & slightly different spelling, i posted a review believing it was the other company. Hopefully it’s now removed & posted this in its place

8 November 2021
Unprompted review
Premier Properties logo

Reply from Premier Properties

Hi Rosheen, We do not have your details on our system, We are Premier Properties based in Church Street, Uddingston. Can you please check that you have posted your review against the correct company? PLEASE CALL US ON 01698 322555. Thanks

Rated 5 out of 5 stars

Stephen and the team at Premier…

Stephen and the team at Premier Properties provided a first class service throughout the process of selling our home. They are very knowledgeable about the area and all our questions were answered promptly.
Cannot recommend this company enough.

14 October 2021
Unprompted review
Rated 5 out of 5 stars

So helpful

As a buyer I wasn’t expecting the estate agent to be so helpful but Premier were great, particularly Marlene who talked me through the process and was happy to answer my many questions.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They helped us get our house on the market very quickly and efficiently. Any correspondence we had with them during the sale of our house was done at a high standard.

14 September 2021
Unprompted review

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