Premier Vehicle Group Ltd Reviews 

837
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, friendly, and attentive throughout the entire vehicle selection process. Many people mention that team members take the time to answer all questions thoroughly without making anyone feel rushed or pressured. Consumers note that the overall leasing procedure is entirely seamless, professional, and completely stress-free from start to finish. Reviewers also appreciate the excellent delivery service, noting that vehicles arrive on time and that communication remains consistent until handover. Buyers consistently value the personal touch and dedication provided, making them eager to return for future vehicle needs.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as professional, knowledgeable, and genuinely... See more

Service

Clients share satisfaction regarding the service, frequently highlighting a stress-free process from start to... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional satisfaction and support... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, efficient, and stress-free journey from... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising vehicles arriving on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

837 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(837)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service!!!!!

Millie and Charlotte both went above and beyond for us. They made a complicated process extremely simple and easy for us. No doubt it wasn’t the same for them but they were genuinely amazing and I couldn’t recommend them enough. Will be getting all my future vehicles through premier vehicle group, especially Millie and Charlotte

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently took delivery of my new…

I recently took delivery of my new Range Rover Defender, and the entire experience was outstanding from start to finish. The customer service was truly exceptional throughout the process. Every member of the team was professional, knowledgeable, and incredibly helpful, making everything smooth and stress-free. A special mention to Charlotte!

Communication was excellent at every stage, and they kept me fully informed right up to delivery day. When I collected the vehicle, everything was presented perfectly and explained in detail, which made the handover feel really special.

The new Defender is fantastic, and I couldn’t be happier with both the car and the level of service I received. I would highly recommend them to anyone looking for a premium buying experience.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service Jonny Charlotte 👏

I had a delightful conversation with Jonny today. He was incredibly helpful and managed to source an excellent car for me. His dedication and expertise were truly impressive. I am very grateful for his assistance and look forward to working with him again in the future. Jonny and Charlotte thank you so much for your excellent service!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Outstanding Service – Elliot Made It Easy!
I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, and genuinely committed to making sure I got the best deal that suited both my needs and my budget.
What really stood out was how patient and approachable he was throughout the entire process. He explained every step clearly, answered all my questions (no matter how small), and never once made me feel pressured or rushed. It felt like I was working with a trusted friend rather than a salesperson.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I recently bought a car from this company and honestly couldn’t be happier with the experience. From start to finish everything was quick, efficient, and handled professionally. The team were incredibly helpful throughout the whole process, making everything smooth and stress free.

What really stood out was that their support didn’t stop once I drove away, they continued to help with things after I got the car, which shows they genuinely care about their customers. I want to personally thank Millie and Charlotte for all their support.

Fantastic service, great communication, and an all-round brilliant company to deal with. I would highly recommend them to anyone looking to buy a car!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Premier vehicle group are an amazing…

Premier vehicle group are an amazing car dealer they don’t try and sell you any Car they work with you Find the best car for you, there staff are friendly very helpful and among the best dealers I’ve ever dealt with with my business and personal Cars , they find the best finance deal for you, not the one that’s best for them like some dealers , I highly recommend anybody to use Premier vehicle group Ltd an experience that will make you want to come back for more vehicles , you cannot beat a quality business, they also use the best transport company to deliver my vehicle that I’ve ever had before , very helpful very kind very polite treated my car like it was their own.
One of the best experience I’ve had purchasing a car and the car is amazing, thank you very much to all the staff for your help, it felt like I was dealing with family 😁

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with this car leasing company from start to finish. The whole process was quick, straightforward, and hassle-free, which made everything so much easier than expected.

The team were extremely informative and guided me through each step clearly, answering any questions I had along the way. Their customer service was excellent—friendly, responsive, and genuinely helpful throughout.

I’d definitely recommend them to anyone looking for a smooth and reliable leasing experience.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless from start to finish

Have now had 4 business vehicles from Premier and can’t recommend them highly enough. Elliot is so easy to deal with and is always able to understand what we need. Cars all delivered on time and in immaculate condition and Charlotte is fab at keeping us up to date with the orders. A seamless experience end to end and just one less thing to deal with as a business owner which makes all the difference.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Pleasure to purchase with Premier

Enquired about a car through Instagram and got a follow up very quickly.

Elliott took his time and explained all the different avenues and aspects with no pressure.

The purchase of the car start to finish was seamless and Charlotte also helped massively in getting things in place to ensure everything went smoothly

Highly recommended!

18 March 2026
Unprompted review

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