They have a very bad communication I sent emails after emails no one replies or answers the phones. I try calling the phone number it does not work it says “this phone number is invalid”. very bad cus... See more
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See what reviewers are saying
I brought one pack of 10 inch kinky curly hair and done next day delivery which came as expected. Hair has a really nice soft texture and no shedding using for a top bun so havent washed yet but think... See more
Company replied
I ordered bundle pack of Brazillian kinky virgin hair including closure. I ordered the items on Thursday and they were delivered on Monday morning and the packaging is excellent too. Premihair kept me... See more
Company replied
Lovely wig, not sure if it's Brazilian or Peruvian hair but it's really lovely. Although said free wig cap on their website but mine didn't come with any wig cap. And I also tried to purchase another... See more
Company replied
Company details
Information provided by various external sources
PremiHair is an online Hair Supplier based in Birmingham, UK. We offer the best quality hair products, at unbeatable prices, all available for UK and Worldwide Delivery. We accept all major debit and credit cards through Amazon, PayPal & SagePay. Questions? Email info@premihair.co.uk, call 0800 612 6946 or find us on WhatsApp 078 357 40008.
Contact info
Sutie 49 ,Sixth Floor Queens Gate,121 Suffolk Street,Queensway, B1 1LX, Birmingham
- 0800 612 6946 - 0121 667 8587 - 078 357 40008
- info@premihair.co.uk
- premihair.co.uk
3.8
Great
501 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good communication
Fast delivery and good communication. Will patronize again.
2 September 2017
Unprompted review
Reply from PremiHair
Hello,
Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
My first purchase from premihair was …
My first purchase from premihair was delivered within 24 hours of purchase. The hair was so soft and smooth, no shedding. I will recommend it to my friends.
31 August 2017
Unprompted review
Reply from PremiHair
Hello,
Thank you for supporting us. Our hair is 100% human hair. We always check the quality of hair before dispatched. Just to ensure all of our customers will received the best hair they've ever had !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Quick delivery, very soft hair.
It was very quick delivery hair was good quality. Only problem the lace doesn't go that far back at the front for my liking. But I would order from them again.
29 August 2017
Unprompted review
Reply from PremiHair
Hello,
Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
The hair is fantastic and the delivery …
The hair is fantastic and the delivery was on point
28 August 2017
Unprompted review
Reply from PremiHair
Hello,
Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Very quick delivery
Very quick delivery, good customer service I received a call to answer my query about the hair extension I was purchasing. And good quality hair, I have order from premihair many times & always keep returning.
28 August 2017
Unprompted review
Reply from PremiHair
Hello,
Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Reply from PremiHair
Hello,
Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
excellent service
excellent service, quality human hair at reasonable prices
lots of incentives to minimise the cost of purchase
would definitely patronise premier for all my human hair purchases and would recommend them
superior in comparance to others e.g paks
24 August 2017
Unprompted review
Reply from PremiHair
Hello,
Thank you for supporting us. Our hair is 100% human hair. We always check the quality of hair before dispatched. Just to ensure all of our customers will received the best hair they've ever had !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Good Hair!
The hair is a really nice quality, true to the length and really soft and manageable. Delivery was quick. Customer service excellent.
22 August 2017
Unprompted review
Reply from PremiHair
Thank you for your value review. Please take a good care and treat it as your own hair to avoid any disappointment. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day ! If any requires, please contact us.
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
I placed my order and it was delivered …
I placed my order and it was delivered on time. Hair is soft and beautiful. I will be placing an order with PremiHair again.
The closure that came with the hair is very full and does not shed.
22 August 2017
Unprompted review
Reply from PremiHair
Hello,
Thank you for supporting us. Our hair is 100% human hair. We always check the quality of hair before dispatched. Just to ensure all of our customers will received the best hair they've ever had !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Reply from PremiHair
Hello,
Thank you for your review. Our hair is 100% human hair. It will look more natural and soft after washed. The image on the website is only the style ! Don't worry!
If you order more than £50 can also get free delivery ! Don't forget to order it before 3pm, so we can ship it on the same day !
Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
The 3 bundles weave waves are different …
The 3 bundles weave waves are different from the closure wave. I sent an email to complain and I was asked to send a picture. I have sent the picture but no response yet.
20 August 2017
Unprompted review
Reply from PremiHair
Hello,
We are so sorry to hear that. Our opening hour is from Monday to Friday 09:00 - 17:00. Your email was sent after 17:00. This is why you did not received any response just yet. Our colleague has replied your email. Thank you.
Kind Regards,
The PremiHair Team
Good quality hair
Good quality hair
Has no smell
It shreds a little but that was expected
19 August 2017
Unprompted review
Reply from PremiHair
Hello,
Thank you for your value review. Please take a good care and treat it as your own hair to avoid any disappointment. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Not impressed!
The hair came quickly, which I was really impressed with. However I bought kinky straight hair and I can gauruntee you it is not genuine kinky straight hair. The texture is not how kinky straight is, the hair is silky with some waves in it. Not impressed, kinky straight is meant to be more coarse like type 4 hair. Not an accurate discription AT ALL. Theres nothing kinky about it at all, it's like brazilian straight hair. Premi hair need to get it correct. Absolute joke!
17 August 2017
Unprompted review
Reply from PremiHair
Hello,
We are so sorry to hear that you are not happy with us. We always recommend the customer to find us if any requires or problem. Our colleague will contact you shortly. Thank you.
Kind Regard,
The PremiHair team
Hair was delivered on time and in …
Hair was delivered on time and in excellent condition. I've had it in for two weeks in and although it sheds a bit, its not excessive. I would definitely recommend Premi to friends!!
10 August 2017
Unprompted review
Reply from PremiHair
Hello Taffy,
Thank you for your value review. Please take a good care and treat it as your own hair to avoid any disappointment. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Very Proffesional service !
I found the Premi hair consultant very easy to deal with . She help me choose the right hair and was very honest about her opinion of the hair . Very speedy service , received the hair the following day . I would recommend this organisation to anyone. As they are very professional and value their customers.
8 August 2017
Unprompted review
Reply from PremiHair
Hello Chaz,
We are so grateful that you have chosen PremiHair and shared us with your friends. Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day !
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Beautiful soft hair 🙌
5 August 2017
Unprompted review
Reply from PremiHair
Hello,
Thank your for shopping with us. we are so happy to hear that you are complimenting our products. Our hair is 100% human hair and unprocessed. We are always here for you when you need us !
.
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
I ordered bundle pack of Brazillian …
I ordered bundle pack of Brazillian kinky virgin hair including closure. I ordered the items on Thursday and they were delivered on Monday morning and the packaging is excellent too. Premihair kept me updated through the whole process via emails and my package was also tracked via royal mail. The product itself is of high standard as I have purchased hair from Premihair for a number of years now and I have no complaints regarding the quality and good value for money products (better than any hair shop). Keep up the excellent work. Thumbs up!!!
4 August 2017
Unprompted review
Reply from PremiHair
Hello Lavvy,
Thank you for your 5 stars review. We are so happy you were impressed by our speedy delivery services and that you absolutely love your new hair. We can't wait for you to try some more of our hair :)
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Amazing Hair !!
Very soft and beautifully textured hair that installed with ease. Would definitely order again. Amazing quality for affordable price. Have recommended to all my friends :)
Would like a wider selection of closures.
2 August 2017
Unprompted review
Reply from PremiHair
Hello Christina,
Thank you for your 5* review. Our hair is 100% human hair with unprocessed ! Just to let you know, if you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day ! Please us with your friends around the world.
Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk
Kind Regard,
The PremiHair Team
Bad quality
I bought this hair beginning of last month. Delivery was quick and I got it installed within a week. I have experienced a lot of shedding and tangling before I even washed it it. It sheds badly despite using right products. The previous hair I bought from another company 3years ago still looks new & rarely sheds compared to this! I am very disappointed to say the least
30 July 2017
Unprompted review
Reply from PremiHair
Hello, we are so sorry to hear that you are having some bad experience with our hair. It is very rare that the hair became faulty. Our colleague will contact you shortly. Thank you.
Kind Regard,
The PremiHair team
This company is not in the UK
This company is not in the UK. Delivery was not by the due date and it took me a while month to get my refund. Not impressed
29 July 2017
Unprompted review
Reply from PremiHair
Hello, PremiHair is based in Birmingham, UK. As you can see on our website. However, the delivery method was Royal Mail 2nd Class which is not guaranteed to be arrived on certain day. If you need the hair urgently, you can choose the express delivery which means you will get it on the next working day. Eventually, The full refund can only be issued when we received the hair back to us; maybe this is why it takes a while. Hope you can understand. Thank you.
Kind Regard,
The PremiHair Team
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