Premium Clean LTD Reviews 150

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kiril did a fantastic job removing the ink stains from my hallway carpet, now it’s brand new again. Thank you so much. Highly recommended.

Company replied

Rated 5 out of 5 stars

The cleaners did a great job when we were moving house and wanted the new place cleaned before we moved in. Three ladies carried out a very thorough end of tenancy clean and worked miracles on the dir... See more

Company replied

Rated 5 out of 5 stars

Forget Fantastic Cleaners or Urgent Detergent, these poeple are happy to clean and know what they are doing. They stay until the job is done. They are also competitive in price. Previous companies... See more

Rated 5 out of 5 stars

Premium Clean have completed several end of tenancy cleans in SW7 and one in E3 for us. We have been using the company for 4 years now and we can reliably say that they ARE THE BEST. The quality of... See more

Company details

  1. House cleaning service
  2. Carpet cleaning service
  3. Cleaning Service
  4. Curtain and upholstery cleaning service
  5. Upholstery cleaning service

Written by the company

"Premium Clean Cover all London Areas. We do the Best Carpet, Upholstery and End of tenancy Cleaning Service in London. We Fully Guarantee our Services. Our Staff Its Fully Trained, Insured and Experienced. We are Approved/Certified members in NCCA (National Carpet Cleaning Association), TACCA (The Approved Carpet Cleaners Alliance), Federation of Master Cleaners, IICRC (Institute of Inspection Cleaning and Restoration Certification), Trust Mark, WoolSafe Organisation, CheckaTrade, TrustaTrader, Safe Contractor, BACSc ( The British Institute of Cleaning Science), Prochem Group, Independant, Rated People, Jangro…. Contract Us for More Information or any Questions. Thank you"


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nick was very courteous and thorough

Nick was very courteous and thorough. The carpet looks very clean.

25 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Premium Clean Did a fantastic end of…

Premium Clean Did a fantastic end of tenancy and carpet cleaning service. Dan in the office was very professional explaining to me all the process. The cleaners came on time, 2 polite girls and a carpet technician. My property looks even better now than when I moved in. I received Premium Service. Thank you very much for the great work. I will definitely recommend you to my friend. Top Service. Thank you, thank you , thank you.

23 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Natalie, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Nick was amazing

Nick was amazing. He did an incredible and professional job and even took out stains I didn’t know they would leave. I have tried other carpet cleaners but this is by far the best and most economical. Would highly recommend them and specially Nick

21 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Roger, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

The team showed up right on time for my…

The team showed up right on time for my 8:30am appointment. Fantastic clean and sofa wash, sofa was very dirty from my dog and it’s come up brand new! Would recommend

20 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Thea, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Great service

Nick showed up right on time. He was super friendly and the service was perfect -did carpet cleaning at a very reasonable rate.

19 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Saria, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Satisfied

Satisfied, worked very neat and clean. I appreciated.

16 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Great customer service and my carpets…

Great customer service and my carpets look amazing. Highly recommend

16 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Carlin, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

amazing service and great outcome

amazing service and great outcome! really nice!

9 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Jade, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Five Star

On time, had all the gear, assessed the area and completed a great clean!

8 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Henry, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Great service, great price

Showed up right on time, friendly, good service - cleaned inside stairwell and all outside windows at a very reasonable rate. So glad to find Perry!

8 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Maliya, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Was very professional on time and the…

Was very professional on time and the work was done to an excellent standard

2 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Alex, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Incredible carpet cleaning

Incredible carpet cleaning. Nick is so nice and professional. He has been been coming for many years and I totally recommend the service.

5 September 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Maria, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Punctual,polite and excellent job by…

Punctual,polite and excellent job by Nick.

25 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Brigid, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Excellent job

Excellent job by Nick this morning who exceeded expectations. Highly recommend.

25 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Zac, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Nick did a fantastic job with cleaning…

Nick did a fantastic job with cleaning my carpet. Will definitely recommend this service!

23 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Vivian, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Nick from Premium Clean was GREAT

Nick was great! Carpets look brand new! They even stayed an extra 90mins to dry them - fantastic 5⭐️s
100% going to use Premium Clean again!

23 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Sophie, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Great Service

Quick, friendly, and thorough flat clean.

21 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Sebastian, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Great carpet cleaning service

Great carpet cleaning service. I was recommended this company for my most recent moves. The carpets look so much better than expected. Such a thorough and friendly service. I will be recommending and using again!

18 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Mariah, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Highly Recommend!

Second time we have used this company for carpet cleaning and they have been responsive, polite, and professional. We have referred them to friends —! Would definitely recommend.

15 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi Alexis, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

Rated 5 out of 5 stars

Polite and efficient

Polite and efficient, would 100% recommend especially for the end of tenancy carpet cleaning to make sure that full deposit is refunded.

14 August 2023
Unprompted review
Premium Clean LTD logo

Reply from Premium Clean LTD

Hi ST, Thank you for your positive feedback. We are glad you are happy with our service and we hope to see you again. Our Team wishes you all the best.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look