Premium Florist Reviews 

2,421
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very good service Premium Florist! They delivered flowers to my sister in Guadalajara, and she was so emotional and happy when she received them. The flowers were beautiful, arrived on time, and made... See more

Company replied

Rated 3 out of 5 stars

Well waiting time is delayed so much all need to work with them almost entire day spent they want to such information Overcoat but flowers are not fresh gerberas I ordered very small not beautiful s... See more

Rated 5 out of 5 stars

I have been using their services to send flowers in Mexico for a couple of years and they have always been excellent! I place orders from overseas and it's always been a smooth process. The flowers ar... See more

Company replied

Rated 5 out of 5 stars

I have ordered 3 times from La Floreria de Mexico… each time the flowers & presentation has been very impressive. Hence, why I always order from them. I use this website as my girlfriend is Mexican &... See more

Company replied

Company details

  1. Flower market

Written by the company

Bienvenidos a Premium Florist, envíos de Flores en el mismo día en: México, Estados Unidos, Colombia, Chile, Canadá, Brasil, Costa Rica, Ecuador, España, Guatemala, Nicaragua, Panamá, Paraguay, Perú, Puerto Rico, Rep. Dominicana, Uruguay, Venezuela.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,421)

515 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I placed an order from New York to be…

I placed an order from New York to be delivered in Mexico, and everything went perfectly. Excellent service! Thankssss The flowers arrived on time, beautifully arranged, and just like they looked on the website. I really appreciate the attention to detail and the reliable delivery. I’ll definitely order from Premium Florist again. Thank!

29 August 2025
Unprompted review
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Reply from Premium Florist

Dear Michael, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Amazing service I will not go anywhere…

Amazing service I will not go anywhere else. You have a client for life. They experience was easy fast and very, very hospitable.Katy Was amazing her help in delivering the flowers and helping me select the proper selection. I will be highly recommending this to everyone I know and I will be contacting you soon for another order. Thank you once again Kathy and I highly recommend this place for any floral arrangements or events.

20 August 2025
Unprompted review
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Reply from Premium Florist

Dear Oscar, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Great experience

Great experience! Will order from again!

15 August 2025
Unprompted review
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Reply from Premium Florist

Dear E Q, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

It was very quick and great

13 August 2025
Unprompted review
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Reply from Premium Florist

Dear Tali, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 3 out of 5 stars

Nice flowers, but delay in delivery

I’m giving 3 stars because in spite of choosing a specific time slot for delivery the flowers didn’t get delivered in that time slot. And given the prices that are being charged I think delivery should happen on time. Apart from that, the quality of the flowers looked good, so no complains there.

6 August 2025
Unprompted review
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Reply from Premium Florist

Dear Debar, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Very good experience with them!

Very good experience with them!! Nice flowers and good timing!! Muchas gracias

8 August 2025
Unprompted review
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Reply from Premium Florist

Dear Nino, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Quick delivery very professional great…

Quick delivery very professional great prices

6 August 2025
Unprompted review
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Reply from Premium Florist

Dear Josh, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

fantastic experience with…

fantastic experience with PremiumFlorist! The flowers were absolutely stunning—fresh, beautifully arranged, and delivered right on time. Thanks!

8 August 2025
Unprompted review
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Reply from Premium Florist

Dear Rachel, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Beautiful flowers, good experience

Got flowers delivered as a surprise to a hotel. Communication was very easy, and everything happens without problems. Very beautiful bouquet, can highly recommend!

31 July 2025
Unprompted review
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Reply from Premium Florist

Dear Franz, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

This company made my wife birthday a…

This company made my wife birthday a day to remember,I send her flowers and chocolate.it arrived as I request and she is in Mexico,I live in USA everything went as plan.tank you would recommend and use in future.

31 July 2025
Unprompted review
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Reply from Premium Florist

Dear Jose, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Great and easy to work with!

22 July 2025
Unprompted review
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Reply from Premium Florist

Dear El, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

I sent flowers from Rio de Janeiro to…

I sent flowers from Rio de Janeiro to Guadalajara, Jalisco through PremiumFlorist.com, and they honestly exceeded all my expectations. The flowers arrived in less than two hours, beautifully arranged, customized exactly as I asked, and most importantl absolutely stunning. The family who received them was deeply moved. It was a truly joyful and emotional moment, and that means everything to me. In a world where long-distance services often miss the mark, PremiumFlorist showed the opposite: speed, quality, and genuine care. You could tell there was attention to detail every step of the way.
Thanks you from the heart for making this special gesture possible across the miles. I will definitely use your service again.
Joaquín

16 July 2025
Unprompted review
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Reply from Premium Florist

Dear Joa, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Great service

Great service, amazing products, terrific shipping. 10/10

11 July 2025
Unprompted review
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Reply from Premium Florist

Dear Engel, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

"This was my first time using Flores a…

"This was my first time using Flores a México while living outside the country, and I couldn’t be happier. When you're far away and it's important to have someone you can trust for special occasions — in our case, it was to celebrate a new birth. I placed my order online from the U.S., and Flores a México handled everything with exceptional care. They used top-quality flowers, kept me updated via WhatsApp throughout the process, and delivered right on time. Without a doubt, I’ll be using Flores a México again for future occasions."

8 July 2025
Unprompted review
Premium Florist logo

Reply from Premium Florist

Dear Enrique, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Last minute Birthday gift

I needed to order an arrangement for a special lady who lives in Mexico. Premium Florist went above and beyond what I expected. My lady friend called me in tears after she received the delivery of the flowers. She was overwhelmed by the quality of the product. I highly recommend this business to everyone.

7 July 2025
Unprompted review
Premium Florist logo

Reply from Premium Florist

Dear Steve, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Nice!!!

Ordered from Belgium. Good communication, smooth delivery in Mexico and amazing product. Great experience.

24 June 2025
Unprompted review
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Reply from Premium Florist

Dear Marc, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Online order from Bahamas

I recently ordered an arrangement for my friend staying in Mexico City ( I am from the Bahamas ) the process was easy and fast and the arrangement was beautiful she loved it

20 June 2025
Unprompted review
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Reply from Premium Florist

Dear Genese, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

Overall amazing service

13 June 2025
Unprompted review
Premium Florist logo

Reply from Premium Florist

Dear Simon, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

I contacted the first time

I contacted the first time, there response was very professional. Payment Method, choosing the flowers and to deliver it within our time limit was very prompt. I would definitely recommend them to try.

6 June 2025
Unprompted review
Premium Florist logo

Reply from Premium Florist

Dear Habibi, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

Rated 5 out of 5 stars

I love this place

I love this place, every time I send flowers to a loved one in Mexico, this is the place to do it. Quality on point! Delivery on time. 👏🏽 👏🏽

6 June 2025
Unprompted review
Premium Florist logo

Reply from Premium Florist

Dear Itzel, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium FloristDear Jose, I hope you are doing very well.

Thank you so much for your comment! ❤️
It was a pleasure to be part of this special moment.

Wishing you a wonderful day.

Alexia Benzo
Customer Service Management | Premium Florist

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