Had a car finance from them 4 half years ago they was amazing never had a problem when I need another car a will be applying with this company again thank you premier plan
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Premium Plan offered me a finance package, despite me having some serious credit issues, where many companies had turned me down. This was all arranged via a local dealership, not done through a "bad... See more
Company replied
Can not express my gratitude for premium plan! Extremely friendly staff team who answer every question no matter how small, very quick responses and payment to dealership also, I’ve seen reviews of pe... See more
Company replied
They helped me when no-one else could or would. The process was relatively easy and quick and all the staff I have spoken with have been excellent. They genuinely look at your current circumstances an... See more
Company replied
Company details
Information provided by various external sources
Premium Plan is part of the Totemic Group which has over 20 years’ experience in helping people in financial difficulties. Since 2012 we have helped place over 4,177 people into their car with an affordable finance solution. At Premium Plan we put our customers at the centre of everything we do and focus on giving you the best service and products possible. We know that changes in financial circumstances can affect your ability to secure car finance and leave you in a stressful position. This is why we take the time to understand you and your financial situation better and make decisions based on much more than just your credit score.
Contact info
NG31 0EA, Grantham, United Kingdom
- 0800 197 9758
- feedback@premiumplan.co.uk
- premiumplan.co.uk
4.6
Excellent
298 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Had a really good experience with…
Had a really good experience with premium plan car finance. Everything went through quickly
11 March 2019
Unprompted review
Reply from Premium Plan
Thanks for your review Ryan. We hope you enjoy using your new car.
Reply from Premium Plan
Thanks Karen, it is great to hear your comments. We hope you enjoy using your new car.
Excellent communication
Excellent communication, great service. Would definitely recommend
4 March 2019
Unprompted review
Reply from Premium Plan
Lovely to hear that you would recommend our services! We really hope you enjoy using your new car Amanda.
Very helpful & satisfying service.
14 February 2019
Unprompted review
Reply from Premium Plan
Thank you Mrs Hoggard for writing a review. We really hope you enjoy using your new car.
Premium plan gives excellent quality…
Premium plan gives excellent quality Service so so helpful and very friendly...
14 February 2019
Unprompted review
Reply from Premium Plan
Jason, it is great to hear you were provided with an excellent quality service. We hope you enjoy your new car!
Made me feel wanted as a customer
Made me feel wanted as a customer, A1 customer service. Easy to fill forms would recommend.
14 February 2019
Unprompted review
Reply from Premium Plan
Lovely to hear how you experienced how much we really do value our clients! We hope you enjoy using your new car.
Yet again Brilliant Service yet again…
Yet again Brilliant Service yet again this is my third car through Premium Plan and hopefully many more to come.I would highly recommend them.
20 January 2019
Unprompted review
Reply from Premium Plan
Hi Mark, Thank you for your review. It is pleasing to hear that this is your third time using our services. We hope you enjoy your new vehicle.
great service
great service, very comprehensive questions and after all went through in a timely manner
6 January 2019
Unprompted review
Reply from Premium Plan
Hi Gerard, thank you for your review. Pleased to hear you are happy with the service provided to you. Enjoy your new vehicle!
Will definitely recommend
Will definitely recommend premium plan. Excellent customer service, very friendly and helpful staff, very responsive, quick and efficient. Can't thank them enough.
13 December 2018
Unprompted review
Reply from Premium Plan
Hi Michaela, thank you for your positive review. We hope you enjoy using your new car!
Reply from Premium Plan
Thanks Thomas for your review. Pleased to hear you received a good service. We hope you enjoy using your new car!
Very helpful keep me informed of…
Very helpful keep me informed of everything they were doing and lots of emails & phone calls keeping me up to date on how things were progressing.
7 December 2018
Unprompted review
Reply from Premium Plan
Thank you for your review Susan, glad we were able to assist you through the application process. We hope you enjoy using your new car.
I came to Premium Plan after had a…
I came to Premium Plan after had a previous finance deal with them. They very quickly and efficiently sorted out finance and the purchase of a car for us within a week of our previous car being out of commission - we both have to travel to work by car to totally separate locations, so the loss of one of them was always going to cause us quite serious transportation issues. I would like to thank both Alex Bain & Tom Graves for dealing with this so swiftly & efficiently.
7 December 2018
Unprompted review
Reply from Premium Plan
Hi Keith, thank you for your review. Excellent news to hear we were able to help with your transportation issues and we will certainly pass on your positive comments onto Alex & Tom. We hope you enjoy using your new car.
The Company is helpful but the process…
The Company is helpful but the process of my application took little bit longer than I was specked.
5 December 2018
Unprompted review
Reply from Premium Plan
Hi Monib, thank you for your review. Sometimes we need a little bit more information from customers so we can make sure we’re lending responsibly under the Financial Conduct Authority’s rules which can’t be avoided but I’m glad to hear that your finance application was successful. Enjoy your new car!
Excellent
Excellent, professional service from the off. This is my second lot of finance with Premium Plan and I would recommend them to anyone who may find it difficult in obtaining finance from mainstream lenders.
30 November 2018
Unprompted review
Reply from Premium Plan
Hi, thank you for your review. It is pleasing to hear we were able to help you a second time! We hope you enjoy your new car.
Excellent service and very efficient in…
Excellent service and very efficient in all communications. Would highly recommend.
25 November 2018
Unprompted review
Reply from Premium Plan
Hi Julie, Thank you for your review. We will pass on your comments to the team. We hope you enjoy using your new car.
Really good and friendly service!
23 November 2018
Unprompted review
Reply from Premium Plan
Thank you for your review! We really hope you enjoy using your new car.
Excellent from start to finish!
Excellent company to work with, really helped us out with car finance and were professional and friendly throughout, no hesitation recommending them to anyone!
8 November 2018
Unprompted review
Reply from Premium Plan
Hi Charlie, thank you for your review. It is pleasing to hear your would recommend our services! We hope you enjoy using your new car.
Can not express my gratitude for…
Can not express my gratitude for premium plan! Extremely friendly staff team who answer every question no matter how small, very quick responses and payment to dealership also, I’ve seen reviews of people complaining about the high interest rate but this company is designed for those who have made previous financial mistakes and need the chance to redeem it and gives you that chance.. I now have my new car and can’t thank you enough!
8 November 2018
Unprompted review
Reply from Premium Plan
Hi Lewis, Thank you so much for your review. We are so pleased we were able to help you with a new car and that you are now on the right track to improving your overall credit. Good Luck for the future and please let us know if we can help you again.
Really helpful and empathatic staff
Really helpful and empathatic staff. They have been so good with my application. Cant thank them enough
4 November 2018
Unprompted review
Reply from Premium Plan
Hi Sandra, thank your for your review. We will pass on your positive comments to the team. We hope you enjoy using your new car.
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
31 October 2018
Unprompted review
Reply from Premium Plan
Thank you for your positive review David, it is great to hear your would recommend our services. We hope you enjoy using your new car.
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