We are travelling in Europe, both with multiple 30-day travel sims we swap out as required. At the change over date, month 3, my wifes new sim would not connect. Anna, with Alvins support, maintain... See more
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I've never used an e-Sim before, and was definitely nervous about it. The emails that came through after purchasing were clear about what to do to activate it etc., which was my main worry (be... See more
The Prepaid eSim was easy to set up when I got to Thailand and worked flawlessly while I was there. It was also very easy to order and quite affordable.
Had some troubles with my phone downloading an eSIM. Sent an email to customers support. Anna was great! Helped me to solve my problems with prompt replies and actions. Really appreciate her profes... See more
Company details
Written by the company
PrepaidSIMs provides the best international eSIMs & SIM Cards for Aussie travellers. Trusted by 150,000+ customers. With coverage in over 150 countries across nearly every continent, from Europe to Asia and the Americas, we're here to help you avoid roaming fees and connect like a local on your adventures abroad!
Contact info
Australia
- prepaidsims.com.au
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Sim has worked well once i was able to…
Sim has worked well once i was able to activate it
Easy sim or esim!
Easy delivery of physical sims for April UK trip and recently just an esim in South Africa and all went perfectly. I've used prepaid sims a few times and happy with them.
Easy to install and activate on arrival…
Easy to install and activate on arrival overseas. Had no problem since, just like a normal phone back home.
Very responsive
Very responsive. Despite not being a "chat" service, my emails were answered in less than 30 minutes each time. And, Alvin easily solved my problem which was "user" error. He helped me understand and hopefully next time I purchase an eSim from PrepaidSims for travel I will remember the steps tobdo on landing in my new country. Thanks!!
Easy to use
I was able to make WhatsApp calls, hotspot to another device & use my phone whilst travelling. This eSIM has done what it advertised what it would do. I was nervous about installing & using an eSIM for the first time. The email instructions I received were clear & easy to follow which allayed my fears
The card works perfectly in singapore…
The card works perfectly in singapore with great speeds
Great time in Spain
Great this time in Spain, especially to use Google maps when out and about.
Easy to use and internet access is very…
Easy to use and internet access is very good
Simple to use
Just landed in Bali
Just landed in Bali. Put the Sim in my phone at the airport and was ready to go straight away. Perfect.
Simple process
Simple process. Once paid for, received an email with instructions and it was so easy. Before turning off my phone in the plane, I switched all calls and data to be via Esim. Upon arrival in Paris, turned my phone on and voila! I had internet. It was easy and efficient. Very impressed ❤️
Not existent after service
Purchased a USA SIM card which did not work. I reached out to prepaidsims three days ago and still no response. In the end I called the carrier of the SIM card (ultra) and they solved the problem. Very frustrating when you are overseas and there is no help. I usually purchase from sim corner and will not purchase from prepaid sims ever again.
Very poor instructions but good once it works
I purchased a 20GB Asia eSIM recently and it did not work as per the instructions. By the time I was able to contact support and troubleshoot, it had been charged international roaming fees and data costs that offset any potential money I would have saved by having the eSIM. Not a great experience and I will use another company for eSIM next time.
Easy to use and worked a treat
Excellent product - the SIM worked as expected in Japan
We were happy with the SIM and the purchase. Thank you!
Great coverage
It activated on the correct date, easy to install and purchase. Has given us great coverage across Hong Kong and Japan
Happy with the price
Happy with the price for calls, texts and data. Had a bit of trouble in activating it on arrival in NZ, as tapping the QR code in the email wasn’t working for me. However I persevered and got connected after 5-10 minutes. No issues since.
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