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Rated 1 out of 5 stars

AVOID! this company didn't deliver the last order I made in mid December and didn't refund the money though they said they would. The website is down and they have not replied to my last emails. The e... See more

Rated 5 out of 5 stars

Whenever I need a bit of a reset and clean eating without worrying about cooking - I order from Prep Perfect (since 2019). Their meals are delicious, there’s plenty of choice on the menu and it’s g... See more

Company replied

Rated 5 out of 5 stars

I bought the Xmas Dinner last year, it was so tasty, packed with everything you expected for an Xmas Dinner. Knowing the calories and nutrition count allowed me to balance my food out for the day. I b... See more

Rated 5 out of 5 stars

Great tasting food with simple natural ingredients. A lovely friendly company too. The only thing I would say is that I am not convinced the calorie content is right for their meal plans. The build... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier

Information provided by various external sources

Prep Perfect cook & deliver flavoursome, nutritious and ready-to-eat meals to your door. Order your professionally prepared meals from our service today!


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

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Rated 1 out of 5 stars

I am not sure how it is even possible…

I am not sure how it is even possible to make every single meal so bland? Rice - cheap quality and watery. Shezuan dish - basically rice with sugar, tastes like awful desert. It made me appreciate my own cooking. Would never order again. White fish dish - why not to use at least Bassa fish and add some spice!? I understand keeping away from salt but there is nothing wrong to use ginger, paprika, tarragon or any other good quality herbs to avoid customer disappointment. I felt that I have totally wasted my money! :(

6 August 2020
Unprompted review
Rated 5 out of 5 stars

Great meal prep service. Responsive customer service.

I have been ordering meals from Prep Perfect for just over 6 weeks now and have been very happy with the customer service, delivery and meals themselves.

I love cooking but started using Prep Perfect because after a few months into lockdown I was struggling with my own meal prep inspiration and needed something new and healthy to help me with my meal prep goals. I also had major surgery scheduled for mid summer and had been advised that I wouldn't be able to cook even simple meals for myself for a few weeks so wanted to make sure I found a decent meal prep service in advance of surgery.

I opted for a couple of weeks of low carb to help get me back on track on that front followed by a monthly weight loss plan subscription. I then went back to weight loss weekly orders, primarily because I wasn't eating the snacks they sent me and I also wanted to move to 10 meals a week to allow myself the odd meal off, or to start cooking again after surgery. I have also looked at using their "meal builder" option where I can have full control of my meals for very similar, if not the same price.

My very first order did not arrive due to an issue with DPD. However, PP were excellent at keeping me updated, rearranging delivery and offered a refund if re-delivery did not suit me. I also had an issue where some snacks didn't arrive one week but, again, customer service were easy to get in touch with, very responsive and friendly. They helped to rearrange a partial refund which I was very happy with. I don't mind the odd error in service as we're all human, as long as customer services are responsive and helpful, which they were.

I've seen some reviews say the meals are bland. I think that the weight loss meals plans should be so that you can add sauces and seasoning as and when you need them. I have IBS issues and previous meal plan companies have wreaked havoc on my system as I can't fully control what is in their sauces. Some of the PP meals I don't need condiments with but others I use a bit of mayo or add something extra on the side, like a little more veg or cheese. I have no problems with the taste of the meals - some are more tasty than others.

I'm very happy with PP and see myself continuing to use them going forward.

28 July 2020
Unprompted review
Rated 3 out of 5 stars

Food was okay

Food was okay, a bit tasteless for me. I'm sure it's full of nutrition and right proportion but for me it was a bit blend

4 July 2020
Unprompted review
Rated 2 out of 5 stars

Unsatisfying

I’m finding that my meals are not satisfying the portion size is very small. I get my package was designed for weight loss but it doesn’t fill me up at all.Shame they don’t offer money back for the price I paid for one weeks worth I just don’t think it was worth it. Very bland food also. It’s not something I look forward to eating everyday.

4 July 2020
Unprompted review
Rated 4 out of 5 stars

Food is good, it arrives on time, what's not to like?

On the whole, I found this a pleasant and easy experience. The web site could be a little better - I'd like to see much more detail on the meals - but it does the job. Food was delivered on time, well-packed. The food itself is perfectly fine for what it's supposed to be. This is not restaurant-quality food, but that's not what you're paying for here. The meals you receive don't look quite as nice as the ones on the site, either. Portions not quite as generous as they appear. But for my purposes (weight loss without the hassle of making my own healthy food), it works well. I shall continue ordering.

4 July 2020
Unprompted review
Rated 2 out of 5 stars

Poor customer service

I emailed over a week ago and got no response, so much for customer service. Meals are quite bland. I wouldn’t recommend to anyone.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

It's in the name... prepPERFECT

My first time trying a meal prep and I am very glad that I chose Prep Perfect! The food is delivered on time, tastes amazing and the portion sizes are absolutely perfect!

I would probably spend more buying lunch at work since Central London is super expensive for one healthy meal.

Highly recommend to those who are on the go and need something healthy and convenient

2 June 2020
Unprompted review
Rated 5 out of 5 stars

I love prep perfect!

Have been using prep perfect for about a year and love it! All the meals are so nice, really helped me with my weight after having a baby. My other half and son even eat the meals now, we find them really convenient for our very busy lives. Highly recommended.

1 June 2020
Unprompted review
Rated 5 out of 5 stars

Making me have good habits

I found the meals to be tasty and surprisingly filling once you got used to the portion size after a couple of days, I put it on a side plate to make it feel like a bigger portion. I was always skipping breakfast and dinner and just having crisps or biscuit for tea before due to the hours I work, these are just 2-3 mins in a microwave and have helped me eat at regular meal times. I’ve lost 5lb in 2 weeks which I had already lost 12lb but seemed to have stalled as I was reverting back to missing meals again, good delivery service and a good variety of meals.

1 June 2020
Unprompted review

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