Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more
Company replied
Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more
Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more
Company replied
Company details
- #74 of 104 best companies in Pharmacy
- #21 of 28 best companies in Doctor
- #42 of 62 best companies in Skin care clinic
Information provided by various external sources
Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.
Contact info
4.5
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Reply from Prescription Doctor
Thank you so much for your kind words. We’re really pleased to hear that you had a good and pleasant experience with our service. Our team always aims to provide helpful, friendly care to every customer, so your feedback truly means a lot to us. We look forward to welcoming you again soon.
Hi i just chatted to a very nice…
Hi i just chatted to a very nice doctor, and i though how good the chat was, waiting for a reply, hopefully all be ok ,many thanks Lesley.
8 March 2026
Unprompted review
Reply from Prescription Doctor
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience chatting with our clinician.
We’ll ensure your query is addressed as quickly as possible, and please don’t hesitate to reach out if you need any further assistance in the meantime.
10000/10!
10000/10!
Extremely fast delivery and products that arrive safely and well packaged. Excellent company 👏🏼👏🏼
3 February 2026
Reply from Prescription Doctor
Thank you so much for your kind words! We’re delighted to hear that your order, including your Dianette treatment, arrived safely and that you were happy with our service.
Your feedback means a lot to us, and we look forward to assisting you again in the future.
Reply from Prescription Doctor
Thank you for taking the time to leave such a positive review.
We are very pleased to hear that you had a good experience with our service and that your Ventolin evohaler was helpful for you. Our team works hard to ensure patients receive safe, convenient, and professional care, so feedback like this is greatly appreciated.
If you have any further questions regarding your ventolin evohaler or any other treatments we offer, please don’t hesitate to contact our team.
Kind regards,
Prescription Doctor
Good service and cheap
5 August 2025
Reply from Prescription Doctor
Thank you for the wonderful feedback! We're delighted that you had a great experience with our service and that our prices offered good value. Providing reliable service and affordable medication is always our goal. We truly appreciate your support and look forward to helping you again.
Awful service
Awful service, and communication is poor despite being told will have an email within 2 hours followed by a phone call. Now 48 hours and nothing. Will never use again.
11 February 2026
Unprompted review
Reply from Prescription Doctor
Hi Terry,
We apologise for the delay in getting back to you and for your experience with us.
After looking into this internally, we have identified how this happened and made changes to how we operate to prevent delays from happening in future.
We appreciate your honest feedback as it helps us to improve our service going forward. A full refund has been issued for your order. We sincerely apologize for the inconvenience.
Kind regards,
Team Prescription Doctor
Great service as always
3 February 2026
Reply from Prescription Doctor
Thank you so much for your kind feedback! We’re delighted to hear that you’re consistently happy with our service.
Providing fast, reliable, and safe service is always our priority, and it’s wonderful to know that our efforts are appreciated. Your support means a lot to us, and we look forward to continuing to assist you with any future needs.
Reply from Prescription Doctor
Thank you for your wonderful review.
We are very pleased to hear that you are happy with the results from your Esomeprazole treatment and that your experience with our service was positive. Our clinical team aims to provide safe and effective treatment options along with clear guidance and support throughout the process.
We appreciate you taking the time to share your experience.
Kind regards,
Prescription Doctor
Excellent service and delivery
Fast delivery and very reasonably priced! Email enquiry responded to super fast also. Have been fantastic
.
3 February 2026
Reply from Prescription Doctor
Thank you for your kind review! We're really pleased to hear that you were happy with the service and our quick responses. We're also glad the Terbinafine treatment worked well for you. We truly appreciate your feedback and look forward to helping you again whenever you need us.
Very prompt service
3 February 2026
Reply from Prescription Doctor
Thank you for your positive feedback.
We are pleased to hear that you had a good experience with our service and your Champix treatment. Providing a reliable and professional service to our patients is very important to us.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Thank you so much for your positive review. We're glad you were happy with our service and the quick responses from our team. It's also wonderful to hear that Omeprazole treatment worked well for you. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Thorough and comprehensive registration…
Thorough and comprehensive registration
Medication dispatched quickly, arriving within 24hours.
Good follow up,and easy to understand instructions and advice
30 January 2026
Reply from Prescription Doctor
Thank you for your kind feedback! We're delighted that our registration process was smooth and our instructions clear. It's great to hear your medication was dispatched quickly and that your Trimethoprim UTI treatment is going well. We appreciate your support and look forward to helping you again.
A great service, thank you.
Really helpful when I needed antibiotics. Delivered the next day. To try and get to see a GP and get a prescription in todays climate is a joke.
30 January 2026
Reply from Prescription Doctor
Thank you for sharing your experience! We're pleased that your Nitrofurantoin UTI Antibiotics arrived the next day and that our service was helpful when you needed it most. We’re always here to support you.
Only took couple of days to get my…
Only took couple of days to get my treatment and the consult was good made sure i was getting right treatment. Price of medication was fair as well i thought it would cost more to be honest. Highly reccomended
30 January 2026
Reply from Prescription Doctor
We really appreciate your feedback! We're delighted that your Trimethoprim UTI Tablets were effective, our service was helpful, and our prices offered good value. Your satisfaction is our top priority.
Reply from Prescription Doctor
Thank you for taking the time to leave such a positive review. We're very happy to hear that you were satisfied with our service and our quick responses. We're also pleased that the Champix treatment helped. Providing reliable care and support to our customers is very important to us.
Reply from Prescription Doctor
We really appreciate your review! We're happy that we could provide quick support and that your Dermol 500 lotion was delivered promptly. Ensuring your treatment reaches you safely and on time is always our priority.
Reply from Prescription Doctor
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We’re glad we could support you with your Nitrofurantoin UTI Antibiotics. Your health and satisfaction are our top priorities, and your feedback truly means a lot to us!
Reply from Prescription Doctor
Thank you for taking the time to leave such a positive review. We're very happy to hear that you were satisfied with our service and our quick responses. We're also pleased that the Oestrogel Pump helped. Providing reliable care and support to our customers is very important to us.
Reply from Prescription Doctor
Thank you for taking the time to share your feedback. We are delighted to hear that your experience with us was seamless and professional. It’s especially rewarding to know that we could assist you with your Quviviq treatment, ensuring you received the right guidance and care. Your trust is invaluable to us, and we remain committed to providing the highest standard of service for your health and well-being.
Reply from Prescription Doctor
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We’re glad we could support you with your Omeprazole treatment. Your health and satisfaction are our top priorities, and your feedback truly means a lot to us!
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