Not one rotten one in the bunch. Ive spoken to half a dozen different people each with their own personalities and all with the same culture towards customer service. You truly exemplify the essenc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every prescription I have received from Prescription Hope is on time and saves me so much money. Any changes or new prescriptions are sent to me on time and quickly. This organization is truly amazi... See more
Company replied
Prescription Hope has been a life saver. I can afford my medicine because of them. Everyone I have interacted with has been professional, kind, and helpful. The staff and customer service have been... See more
Every advocate I've spoken to and has helped me, have been so kind, compassionate, understanding, and professional. They have also helped my son to be able to afford his very needed medications. I'... See more
Company replied
Company details
Written by the company
Prescription Hope offers affordable access to over 1,500 brand-name medications for just $35 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.
Contact info
2100 Southeast Ocean Boulevard 3rd Floor, 34957, Stuart, United States
- 877-296-4673
- prescriptionhope.com
4.9
Excellent
502 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service there is amazing and the…
The service there is amazing and the people there are the nicest people!!!! Always friendly and sincere!! I couldn’t ask for better!!! Thank everyone there for their help!!
18 August 2026
The customer service rep was courteous.
The customer service rep was courteous.
I loved the fact that there is always a follow up call to get acknowledgement if the prescription shipment has been received.
18 August 2026
They always take time to listen if I…
They always take time to listen if I have a question. And are helpful whenever I need it
18 August 2026
they are kind
they are kind, understanding , and very helpful. The entire staff is knowledgeable.
18 August 2026
The definition of customer service.
They have taken the worry out of getting refills at an affordable price.
18 August 2026
They worked well with the drug…
They worked well with the drug manufacturer on my behalf. Very proactive.
17 August 2026
Excellent customer service
18 August 2026
“I had an incredible experience
“I had an incredible experience. I truly appreciate all the work you do. Your service is excellent—absolutely extraordinary. Thank you so much for everything
14 August 2026
Life Saver
Prescription Hope has been a life saver. I can afford my medicine because of them. Everyone I have interacted with has been professional, kind, and helpful. The staff and customer service have been amazing.
16 August 2026
Never habe to wait on drugs
17 August 2026
Reply from Prescription Hope
We appreciate you taking a moment to share this. It’s great to hear our team could provide helpful, efficient, and professional support. Prescription Hope is always here if you need us.
Customer care is great ……
Customer care is great ……
Always a team member willing and able to answer questions and provide necessary support that resolves prescription and affordability……
I find this traditional support system invaluable, in this age of cold automated responses with no real answers ….,
Thank You for realizing Hope !
Suraya
14 August 2026
Reply from Prescription Hope
Your thoughtful words mean so much to us. We’re glad our team’s genuine care and real answers have made a difference, especially in a world that can feel automated. Providing personal support and peace of mind is at the heart of Prescription Hope. Thank you for allowing us to be part of your journey we’re always here whenever you need us.
Representatives are all very helpful…
Representatives are all very helpful and attentive to my specific needs.. i am very grateful to be a member
Thank you
14 August 2026
Reply from Prescription Hope
We’re so glad to hear our team has been attentive and helpful with your specific needs. Your gratitude means a lot to everyone at Prescription Hope. Thank you for trusting us we’re always here for you whenever you need support.
I’m beyond grateful to have found you
I’m beyond grateful to have found you. I need my medicine for everyday life and could not afford it otherwise. Thank you for your help and information.
14 August 2026
Reply from Prescription Hope
Hearing how much our support has meant to you truly touches us. We’re grateful you found Prescription Hope, and we’re committed to making sure you can access the medication you need for daily life. Thank you for trusting us it’s our privilege to help, and we’re always here when you need us.
Reply from Prescription Hope
Thank you for sharing your experience. We’re glad our team could make things easier for you with their helpful and friendly support. Prescription Hope is always here whenever you need us.
I don’t know what I would do without…
I don’t know what I would do without Prescription Hope!
13 August 2026
Reply from Prescription Hope
Your message means so much to us. We’re honored to be here for you and to help make a real difference. Thank you for your trust Prescription Hope will always be here when you need us.
The reps have been great
The reps have been great. I do not have to get involved. They take care of everything. Follow through with everything. This call was great. Letting me know my prescription will come through. Very polite. Thank you
13 August 2026
Reply from Prescription Hope
We appreciate you taking the time to share this. It’s wonderful to know our team has made the process easy and kept you informed each step of the way. Your peace of mind is so important to us at Prescription Hope. Thank you for your kind words we’re always here if you need us.
Very kind
Very kind, kept in contact with me. So polite and felt comfortable talking with the representatives:) I will tell others about Perscription Hope:) Thank you all very much 😊
12 August 2026
Reply from Prescription Hope
It means so much to us that you felt comfortable with our team and appreciated their kindness and support. Thank you for sharing Prescription Hope with others and for your thoughtful words. We’re always here for you whenever you need us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.