Prescription Hope Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and patient advocates for being exceptionally kind, knowledgeable, and genuinely caring during every interaction. People note that representatives listen patiently and provide fantastic, personalized support when managing difficult medication needs. Consumer feedback highlights how incredibly helpful the service is for making expensive prescriptions much more affordable and manageable. Reviewers truly appreciate the smooth user experience, mentioning that representatives handle all the hard work to ensure timely deliveries. Many users emphasize that getting assistance takes away a massive amount of stress and brings great financial relief.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

Price

Clients share positive opinions on price, expressing immense gratitude for making essential medications... See more

User experience

People report positive experiences with user experience, highlighting seamless setup processes and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not one rotten one in the bunch. Ive spoken to half a dozen different people each with their own personalities and all with the same culture towards customer service. You truly exemplify the essenc... See more

Company replied

Rated 5 out of 5 stars

Every prescription I have received from Prescription Hope is on time and saves me so much money. Any changes or new prescriptions are sent to me on time and quickly. This organization is truly amazi... See more

Company replied

Rated 5 out of 5 stars

Prescription Hope has been a life saver. I can afford my medicine because of them. Everyone I have interacted with has been professional, kind, and helpful. The staff and customer service have been... See more

Rated 5 out of 5 stars

Every advocate I've spoken to and has helped me, have been so kind, compassionate, understanding, and professional. They have also helped my son to be able to afford his very needed medications. I'... See more

Company replied


Company details

  1. Patients support association
  2. Health consultant

Written by the company

Prescription Hope offers affordable access to over 1,500 brand-name medications for just $35 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(502)

423 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Prescription Hope logo

Reply from Prescription Hope

Thank you for sharing your experience. We’re glad to hear that the process has been smooth and hassle-free for you. At Prescription Hope, making things simple and reliable is always our goal. We’re here whenever you need us.

Rated 5 out of 5 stars

The advocates are always very helpful

The advocates are always very helpful. It is great to have somewhere to go when you can't afford a pharmacy price. For me it makes the difference between being able to take this medication. Thank you for all you do.

4 August 2026
Prescription Hope logo

Reply from Prescription Hope

We’re truly grateful for your thoughtful words. Knowing our advocates made a meaningful difference and helped you access the medication you need means everything to us. Supporting your health and peace of mind is why Prescription Hope exists. Thank you for trusting us we’re always here whenever you need support.

Rated 5 out of 5 stars

Since joining Prescription Hope I have…

Since joining Prescription Hope I have always got my medication at a great price and always in a timely manner. TOTALLY satisfied.

4 August 2026
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Reply from Prescription Hope

Thank you for letting us know you’ve received your medication promptly and at a price that works for you. We’re grateful you feel completely satisfied with Prescription Hope. Reliable service and peace of mind are what we aim for, and we’re always here when you need us.

Rated 5 out of 5 stars

Got Medicine on time today and a great price

Got Medicine on time and a great price

4 August 2026
Prescription Hope logo

Reply from Prescription Hope

We appreciate you sharing your experience. It’s great to hear your medication arrived promptly and that the price worked well for you. At Prescription Hope, our goal is to make your access to medication both affordable and dependable. Thank you for choosing us!

Rated 5 out of 5 stars

Excellent Customer Service

The representative l spoke to was named Dawn. She was very kind and helpful, providing information l needed, and l didn't feel like she was trying to rush through the call. I felt that my concerns were professionally addressed, and that my issue mattered to her.

3 August 2026
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Reply from Prescription Hope

Thank you for sharing your experience and letting us know our team member made you feel valued. We’re glad you found the support both kind and professional, and that your concerns were handled with genuine care. At Prescription Hope, attentive and respectful service is always our goal. We’re here whenever you need us.

Rated 5 out of 5 stars

Price

Price , simplifying order, and communication

3 August 2026
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Reply from Prescription Hope

Thank you for highlighting what matters most to you affordable pricing, a simple process, and clear communication. We’re glad Prescription Hope could deliver on these points. Your feedback inspires us to keep making things easier for those we serve. We’re always here if you need us.

Rated 5 out of 5 stars

Prescription Hope is always helpful and…

Prescription Hope is always helpful and very polite. I really appreciate them.

3 August 2026
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Reply from Prescription Hope

Your kind words mean a lot to us. We’re glad you’ve found our team helpful and courteous. Thank you for letting Prescription Hope be a part of your journey we’re always here whenever you need support.

Rated 5 out of 5 stars

PH User for Cresemba

In a world of AI and robot phone keypad options, it's refreshing and comforting to speak to a human and voice questions and concerns.

31 July 2026
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Reply from Prescription Hope

It’s wonderful to know that connecting with a real person made a difference for you. Thank you for sharing how much you value having someone to talk to about your questions and concerns. At Prescription Hope, we're committed to treating everyone with genuine care and understanding. We’re always here whenever you need support.

Rated 5 out of 5 stars

The whole staff just takes the ball and…

The whole staff just takes the ball and runs with it . 70.00 dollors a month is well worth it .

31 July 2026
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Reply from Prescription Hope

We truly appreciate your feedback. It means a lot to hear that our team's dedication makes things easier for you, and we're glad you feel the $70 monthly service brings real value. At Prescription Hope, making access to your medication simple and worry-free is what drives us. Thank you for being part of our community!

Rated 5 out of 5 stars

Prescription Hope has been absolutely…

Prescription Hope has been absolutely wonderful to work with. I’ve talked with several different employees, and each one was personable, friendly and confident. The process of getting setup and my prescription on order was seamless. I have recommended Prescription Hope to several people and my doctors office as well.

30 July 2026
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Reply from Prescription Hope

We appreciate you sharing your experience and recommending Prescription Hope to others. It’s wonderful to know our team made the setup process smooth and every interaction felt welcoming. Your support means a lot to us, and we’re always here whenever you need assistance.

Rated 5 out of 5 stars

The service that they provide is needed…

The service that they provide is needed and important. They are very helpful and treat people with dignity and respect!

29 July 2026
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Reply from Prescription Hope

Thank you for these thoughtful words. We’re honored you feel our service is valuable and that our team treats everyone with care and respect. Supporting you with dignity is at the heart of what we do at Prescription Hope, and we’re always here whenever you need us.

Rated 5 out of 5 stars

Prescription Hope has been an absolute…

Prescription Hope has been an absolute life saver in helping me get my medication and work through the processes. I've had nothing but wonderful experiences with all the patient advocates and sing your praises wherever I can. Thank you.

29 July 2026
Prescription Hope logo

Reply from Prescription Hope

We’re truly grateful for your kind words and support. Hearing that Prescription Hope has made such a difference and that our patient advocates provided a great experience means a great deal to our whole team. Your trust inspires us every day, and we’re always here whenever you need us.

Rated 5 out of 5 stars

Pleasant and helpful people

Pleasant and helpful people

28 July 2026
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Reply from Prescription Hope

Thank you for your feedback. We’re happy you found everyone at Prescription Hope to be pleasant and helpful. We’re always here when you need assistance.

Rated 5 out of 5 stars
Prescription Hope logo

Reply from Prescription Hope

We appreciate your feedback and are glad our team answered your questions politely. At Prescription Hope, making sure you feel heard and supported is important to us. We’re always here whenever you have more questions or need assistance.

Rated 5 out of 5 stars

Efficient and Friendly

Customer service was prompt and friendly.

27 July 2026
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Reply from Prescription Hope

Thank you for your feedback. We’re glad our customer service was prompt and friendly during your experience with Prescription Hope. We’re always here if you need anything.

Rated 5 out of 5 stars

The advocates are always helpful and…

The advocates are always helpful and caring. They make sure I have enough medication and are timely on refills.

27 July 2026
Prescription Hope logo

Reply from Prescription Hope

Thank you for sharing your experience. We’re glad our advocates have been supportive and ensured your refills arrive on time. Making sure you have what you need is always our priority at Prescription Hope, and we’re here whenever you need us.

Rated 5 out of 5 stars

She was kind

She was kind, succinct and helpful.

24 July 2026
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Reply from Prescription Hope

Thank you for letting us know our team member was kind, clear, and helpful during your experience with Prescription Hope. We value being there for you, and we’re always here if you need anything.

Rated 5 out of 5 stars

No matter who I talk to they treat me…

No matter who I talk to they treat me with respect and they want to help as much as they can to make my experiences easy as possible

24 July 2026
Prescription Hope logo

Reply from Prescription Hope

We appreciate you taking the time to share this. It means a lot to know that every conversation you’ve had with our team at Prescription Hope has felt respectful and supportive. Making your experience as smooth as possible is always our goal, and we’re here for you whenever you need assistance.

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