Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. Web hosting company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My issue was solved

My issue was solved, and Matthew was pleasant throughout. I have not had a poor support experience yet.

30 June 2025
Unprompted review
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Reply from Pressable

Thanks for the kind words! We’re so glad Matthew was able to help and that your support experiences have all been positive—that’s what we strive for every time. Let us know if there’s ever anything else we can do!

Rated 5 out of 5 stars

Very satisfactory

Very satisfactory - Exactly what we needed, great support.

4 June 2025
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Reply from Pressable

Glad to hear Pressable's exactly what you needed. It's what we strive for! We’re always here if you need anything.

Rated 5 out of 5 stars

Outstanding WordPress Hosting…

Outstanding WordPress Hosting Experience!

I recently migrated five WordPress websites over to Pressable, and I couldn’t be more impressed. The entire process was incredibly smooth—thanks to their intuitive migration tools and built-in staging features, everything transferred seamlessly and without a hitch.

What really stood out was how easy it was to navigate the platform. I didn’t even need to go through the walkthrough everything just made sense. That alone speaks volumes about how user-friendly their system is.

Since switching, I haven't had a single issue. The performance is rock-solid, and the level of service has been top-notch from day one. Pressable has truly exceeded my expectations, and I highly recommend it to anyone looking for reliable, hassle-free WordPress hosting.

29 May 2025
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Reply from Pressable

Thank you so much for sharing your experience! We love hearing that the migration was smooth and that everything just made sense right away—that’s exactly how we want it to feel. It’s great to know performance has been rock-solid and that our team’s been there when you need us. We’re so glad to have you with us!

Rated 5 out of 5 stars

Fantastic support!

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immediately and, followed up personally with me to make sure everything was okay. I’m just an entry level client so if this is an example of their service, I won’t be looking elsewhere for my hosting ever again. Well done guys.

7 May 2025
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Reply from Pressable

Thank you so much for the kind words! We're thrilled to hear your migration went smoothly and that our support team was there for you every step of the way—even with the follow-up. Every customer matters to us, and we're so glad you felt that. We're lucky to have you with us!

Rated 3 out of 5 stars

Once I got through to a real human

Once I got through to a real human, a got an answer, but I was deeply frustrated by the kb answers with the chat. I eventually got an answer, but it wasn’t the one I wanted.

16 April 2025
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Reply from Pressable

Thanks for sharing your experience. We’re sorry to hear the initial chat responses felt frustrating—we know how important it is to connect with a real person quickly. The system is actually designed to let you bypass the AI bot right away, and it clearly didn’t work as intended in this case. We’re reviewing what went wrong and are taking steps to fix it. Our team's already reached out to you to resolve any lingering issues. We truly appreciate the feedback.

Rated 4 out of 5 stars

Almost Perfect!

After a NIGHTMARE billing experience with WPE, the team at Pressable has made me feel like a TRUE VIP. Their platform has everything WPE offers and a whole lot more – for HALF the cost!

The big downside (and reason for the -1 star) is the different dashboards. Automattic really needs to figure how to consolidate all of their platforms. As an agency owner I have to train my team to use the Pressable dashboard, the Agencies dashboard, the JetPack dashboard, the new WooCommerce for Agencies dashboard – you get the point. It's quite frustrating.

The price to feature ratio is incredible! I'm easily getting 2x the features for half the price – no joke – HALF! The sales contact I had during onboarding is STILL my contact 3+ months into the relationship! This is HUGE! So many times I feel swindled or forgotten when I the person I've spent so much time asking questions and having meetings with, dumps me as soon as I swipe the credit card.

Month-to-month… what more could you ask for?! As long as prices stay competitive, services stays reliable, and customer service is quality, I'll be a life-long customer!

19 May 2025
Unprompted review
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Reply from Pressable

Thank you for the thoughtful and detailed review! We’re so glad to hear our team has made you feel like a VIP and that you’re getting real value and consistency from your experience with Pressable. We completely understand the frustration around managing multiple dashboards—it’s valid feedback, and something we’re actively working to improve across the ecosystem. Your support means the world to us, and we’re here to keep delivering the reliability, service, and features you deserve.

Thanks again for choosing Pressable—we’re honored to have you as a lifelong customer, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

First class

I liked the follow up and the completion of the job was very timely

14 April 2025
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Reply from Pressable

Thanks so much! We’re glad the follow-up and turnaround hit the mark. Always here if you need us.

Rated 5 out of 5 stars

Pressable has been truly amazing!

Pressable has been truly amazing. It was a breeze to transfer the majority of the sites I manage over to Pressable. I get 50 sites compared to 30 for the price I was previously paying. Also, I truly like that they allow you to deactivate plugins from within the pressable dashboard in case you get a critical error from your website. I expect they will continue to release additional cool features in the future.

19 March 2025
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Reply from Pressable

Thanks so much for the kind words! We're thrilled to hear the migration was a breeze and that you're getting more value with Pressable. The ability to deactivate plugins from the dashboard is one of those features we built specifically with moments like that in mind—glad it’s been helpful! And yes, we’ve got more great features on the way. Stay tuned!

Rated 5 out of 5 stars

Incredibly responsive.

Incredibly responsive.

23 March 2025
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Reply from Pressable

Thank you! We’re so glad to hear that—being incredibly responsive is exactly what we strive for. Don’t hesitate to reach out if you ever need anything!

Rated 5 out of 5 stars

Migrated from WP Engine

Migrated from WP Engine - Pressable made it easy and pain-free. Support was great and my site is running faster than ever.

4 April 2025
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Reply from Pressable

Thanks so much for the great feedback! We’re thrilled to hear your migration from WP Engine was smooth and pain-free—and that your site is now faster than ever. Our support team is always here if you need anything!

Rated 5 out of 5 stars

The best customer/ technical support

Pressable has fantastic customer service. They have a chat function for customers, and their support staff will help with just about anything you need. You actually get connected with a real person quickly to solve your problem. I have never used a better hosting service.

10 April 2025
Unprompted review
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Reply from Pressable

Thank you for the amazing feedback! We’re so glad our support team has made such a strong impression—we take pride in connecting real people with real solutions, fast. It means a lot to hear we’ve been the best hosting experience you’ve had. We’re always here when you need us!

Rated 5 out of 5 stars

10/10 Very affordable

10/10 Very affordable. Customer service replies in less than 1 minute. Best WP provider I have used.

21 February 2025
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Reply from Pressable

Love hearing this—thank you! Quick replies and great value are what we aim for, so it’s awesome to know we’re hitting the mark. We’re glad to have you with us!

Rated 5 out of 5 stars

PROMPT, EFFICIENT AND VERY SUPPORTIVE

Prompt, efficient and friendly. I would actually give them 6 stars.

27 February 2025
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Reply from Pressable

Thank you! If we could give you 6 stars for this review, we would! ⭐ We’re so glad to hear you’ve had such a positive experience—that’s what we’re all about. Let us know if there’s ever anything we can do for you!

Rated 5 out of 5 stars

Works seamlessly with Wordpress

Works seamlessly with Wordpress, and it’s clear and simple to use!

13 February 2025
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Reply from Pressable

Thanks for the great feedback! We’re glad to hear everything’s running smoothly and that the platform is simple and easy to use—that’s exactly why we built it. Pressable is 100% focused on WordPress, so it means a lot to know it’s delivering the experience we designed it for. Let us know if you ever need anything!

Rated 5 out of 5 stars

Your hosting and related services…

Your hosting and related services offering shows a sincere consideration of what a web/digital agency needs to succeed. Also, lot's of thought was put into the hosting platform to minimize the developer's need to manage mundane things like plugin updates and up time.

31 January 2025
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Reply from Pressable

Thank you for your thoughtful review! We put a lot of care into building a platform that truly supports agencies, so it means a lot to hear that it’s making a difference for you. Our goal is to handle the behind-the-scenes work—like plugin updates and uptime—so you can focus on what really matters. We appreciate you being part of the Pressable community!

Rated 5 out of 5 stars

Absolutely Outstanding! 🚀

Pressable has exceeded all my expectations when it comes to WordPress hosting. The performance is top-notch, with blazing-fast load times and rock-solid stability. Plus, their support team is on another level – always responsive, knowledgeable, and ready to help with anything.

The management interface is intuitive, making site administration a breeze. Best of all, the built-in security and automatic optimizations ensure everything runs smoothly without any worries.

If you're looking for reliable, high-performance hosting with an amazing support team, Pressable is the way to go! ⭐⭐⭐⭐⭐

13 February 2025
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Reply from Pressable

"Wow—this made our day! We’re so happy to hear that Pressable has exceeded your expectations. Fast performance, rock-solid stability, and a support team that’s always there for you—that’s exactly what we strive for! We love knowing that our intuitive dashboard and built-in security make managing your sites a breeze. Thanks for the stellar review and for being part of the Pressable family!

Rated 5 out of 5 stars

Great VFM and awesome support

The support is really unmatched. Very impressive service to migrate the website and the techs are always on-hand and actually hands-on with the process. Speed is good and it has been reliable. We were paying a lot to Amazon but this is much better value for improved speed too.

30 January 2025
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Reply from Pressable

Thank you so much for the fantastic review! We love hearing that you appreciate our support and the hands-on approach we bring to every migration. It's great to know you're enjoying the speed and value Pressable offers compared to your previous setup—exactly what we aim for! If you ever need anything, we’re here for you!

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