Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. Web hosting company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Just works well

Just works well. Great experience. We migrated from another provider.

19 May 2023
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Reply from Pressable

Glad to hear everything worked well and the migration went smoothly! We’re thrilled you had a great experience—welcome to Pressable!

Rated 5 out of 5 stars

Zach was awesome

Zach was awesome! Great communicator. Handled everything professionally and timely.

22 May 2023
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Reply from Pressable

Thanks for sharing this! We’re so glad Zach made everything smooth and stress-free—he’ll be thrilled to hear your shoutout!

Rated 5 out of 5 stars

Pressable Support miles above and beyond

I was notified that my site's theme was set up on php 7.4 which is being discontinued. But upgrading to anything higher caused the site to crash. I tracked the problem to the core plugin, but after a few days of back and forth with the developer, still waiting for a fix. The Pressable tech support I was chatting with is named Tarhe, located in South Africa. Let me tell you, this man is GOOD! After telling him I was not getting help from the author of the theme, he actually dove into the plugin and discovered the problem! Fixed it in like 10 minutes.

15 June 2023
Unprompted review
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Reply from Pressable

Thanks for sharing this story! We’re so glad Tarhe was able to jump in and solve the issue so quickly—that’s exactly the kind of above-and-beyond support we love to deliver. We’ll be sure to pass along your shoutout!

Rated 5 out of 5 stars

Excellent platform

Excellent platform, great support. I'd recommend them for single sites or small agencies.

12 May 2023
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Reply from Pressable

Thanks for the recommendation! We’re so glad you’re enjoying the platform and support—that’s exactly what we strive for.

Rated 5 out of 5 stars

Good luck with it

3 June 2023
Unprompted review
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Reply from Pressable

Thanks for leaving a review! If you ever need help getting the most out of Pressable, our team is always here for you.

Rated 5 out of 5 stars

Most stable hosting I have tried

Most stable hosting I have tried. Fast support, fair price - can fully recommend to all.

23 February 2023
Unprompted review
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Reply from Pressable

Thanks so much for the great feedback! We’re thrilled to hear you’ve found Pressable stable, fast, and fairly priced—that’s exactly what we aim for. We really appreciate the recommendation!

Rated 5 out of 5 stars

I received great support from Pressable…

I received great support from Pressable when I moved over and I love the speed that my website comes up and the website has not gone down since moving to Pressable. It works great with Divi. Very pleased!

1 November 2022
Unprompted review
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Reply from Pressable

Thanks so much for sharing this! We’re thrilled to hear your migration went smoothly, your site speed is on point, and everything’s been rock-solid since the move. And great to know it’s working perfectly with Divi—that’s exactly what we like to hear!

Rated 5 out of 5 stars

The Best Hosting Support, Bar None

Matt and Nox both really went above and beyond anything that I'd ever seen from customer support reps, hosting or otherwise. Have yet to have a bad interaction and these guys will truly stay on the line w/you until your issues or questions are resolved – no attitude, no condescension, and no attempts to pass the buck. All very kind and intelligent individuals and the peace of mind their approachability provides is worth every penny.

17 December 2022
Unprompted review
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Reply from Pressable

Thanks so much for sharing this! We love hearing that Matt and Nox went the extra mile—that’s the kind of support experience we strive for every day. Your peace of mind means everything to us, and we’re here whenever you need us!

Rated 5 out of 5 stars

Easy way to switch hosting

They literally made switching hosting providers as easy as 1,2,3. I am not technical but it was the easiest transition to a hosting in the 10 years I've been doing this. The customer support team was right there for me if anything happened and they did a final check to make sure everything is working! Been a user for 2-3 years of Pressable and never had an issue - no caching issues, no speed issues - might move over the last 10 or so websites from WPEngine to Pressable. thanks!

1 December 2022
Unprompted review
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Reply from Pressable

Thank you so much for sharing this! We love hearing that the transition was the easiest you’ve had in over a decade—that’s exactly what we aim for. Our team will be thrilled to know they were able to make the process smooth and stress-free for you. And it’s amazing to hear you’ve had such a solid experience for years—no caching or speed issues, just reliability. We’d be honored to host the rest of your sites whenever you’re ready!

Rated 5 out of 5 stars

Great value for the quality of hosting received and AMAZING support.

Great value for the quality of hosting received and AMAZING support.

I have tried numerous other high-quality WP hosts such as WP Engine and Kinsta. They were all great but the interactions I have had with the team at Pressable have been nothing but amazing. The support team has saved me days of work and troubleshooting on numerous occasions. I can't thank them enough.

28 September 2022
Unprompted review
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Reply from Pressable

Thanks so much for sharing this! We’re thrilled to hear that our support team has made such a big difference and saved you valuable time—that’s exactly what we strive for. We’ll keep working hard to deliver that same level of service every time.

Rated 5 out of 5 stars

Awesome as always

As always, pressable was responsive - immediate and helpful. Thank you, Matthew, for your help this evening.

8 September 2022
Unprompted review
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Reply from Pressable

Thanks for sharing this! We’re so glad Matthew was able to jump in and help right away—that’s exactly the experience we aim to deliver every time.

Rated 5 out of 5 stars

Pressable has the best service

Pressable has the best service. Matthew and all the other guys and gals there really know their domain and always go above and beyond helping me with the backend stuff of my websites. Hosting and server stuff is usually a drag, but because of Pressable, all issues and problems are taken care of in a matter of minutes. As a full-time blogger with multiple websites, this is the best hosting company anyone could wish for.

18 August 2022
Unprompted review
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Reply from Pressable

Thank you for such a fantastic review! We love hearing that Matthew and the rest of the team make hosting hassle-free—that’s exactly what we aim for. Knowing we can keep things smooth for a full-time blogger like you means the world to us. We’re here anytime you need us!

Rated 5 out of 5 stars

Pressable is the BEST! A+++++++++

I switched hosting services because of issues with my former service that I was with for two years and all I can say is WOW. 1000% A+++++++++++++++++++ customer service. The site runs smoother and is faster and is amazing the difference. We are a content-heavy site and we were up and running in no time. I can't thank everyone who assisted me at Pressable enough. You guys and gals are 1000% the BEST! Thank you!

26 February 2022
Unprompted review
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Reply from Pressable

Wow—thank you so much for this incredible feedback! We love hearing that your site is running faster and smoother and that our team made the transition effortless for a content-heavy site. Delivering that kind of experience is exactly what we strive for, and we’re thrilled to know we hit the mark. We’re always here whenever you need us!

Rated 5 out of 5 stars

Press ABLE thats the name.

While thousands of companies can host your site, Pressable is the hosting service you will want. If you need help for any reason, the A-Team is always ready to respond and help. Great group of techs.

2 February 2022
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Reply from Pressable

Love this! Thanks so much for the kind words. We’re thrilled to hear our team is delivering the responsive, hands-on help you need. We’ll keep living up to that “A-Team” name!

Rated 5 out of 5 stars

Super impressed with support

I have uses several hosting companies and Pressable is by far the best at customer service/technical resolution. Super impressed with the quality of their support.

13 January 2022
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Reply from Pressable

Thank you so much for the kind words! We love hearing that our support team has made such a strong impression—that’s exactly what we aim for. We’re thrilled you’re happy with the quality of service and technical help. Always here whenever you need us!

Rated 5 out of 5 stars

The customer support is fantastic

The customer support is fantastic, a very reliable company, which I recommend to anyone who wants to have the best.

1 January 2022
Unprompted review
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Reply from Pressable

Thank you so much! We’re thrilled to hear you find our support fantastic and our platform reliable—that’s exactly what we aim for. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Good hosting

Pressable is a great hosting however when I first left the platform I had ENCODING ISSUE, all my quotes and commas, etc changed to question mark ??.

However now I am back and the platform is good as before except the UI/UX.

Pressable UI/UX looks like something from 1998, so old and rickety.

unlike kinsta and the likes with modern platforms

31 December 2021
Unprompted review
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Reply from Pressable

Thanks for sharing your honest feedback! We’re glad to hear you’re finding Pressable solid again, and we really appreciate your notes on UI/UX—we take that seriously and are working on improvements to modernize the experience. Your input helps us keep getting better!

Rated 5 out of 5 stars

Great help

Great help. Very knowledgable. 10 gold bananas!

20 October 2021
Unprompted review
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Reply from Pressable

Thanks so much! Love the 10 gold bananas—we’ll take it! 🍌 We’re thrilled our team could help and share their knowledge whenever you needed it.

Rated 5 out of 5 stars

No more slow issues when editing products on Woocomerce!

Look, I went through several Premium hosts until I stopped at Pressable. I recently migrated from Kinsta. Pressable offers much faster administration of Woocomerce. On Kinsta I was having problem with the admin panel (very slow), and they couldn't solve it. Luckily I migrated to Pressable and I didn't have any more slow issues when editing products. I advise everyone who owns Woocomerce stores to use this great service. Amazing team!

29 September 2021
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Reply from Pressable

Thanks for sharing this awesome feedback! We’re thrilled to hear your WooCommerce admin is running faster and that the migration from Kinsta solved those slowdown issues. Helping store owners save time and headaches is exactly what we aim for. We appreciate the recommendation and are so glad you’re part of the Pressable family!

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